Mexico and Central America All inclusive Holidays

Fantastic resort to spend your vacation with the family. There are plenty of amenities and activities every day like pool volleyball, dance learning, fitness classes, cooking classes and many more. Love karaoke nights! Food and drinks were tasty and available all day.

Jacqueline and Frida were wonderful helping me with whatever I needed.

Overall, very nice property, very friendly staff and service. Does a few improvements especially buffet same thing every day more variety.

I don’t think this is exclusive to the Royal Sands but every resort in Cancun. They’re much too massive. My room was switched halfway through my vacation and not all elevators lead to the same places so there was lots of getting lost and 25 min treks to said rooms. They claimed to have four restaurants but it’s one with a curtain that includes 2 of the rsvp ones. And the rsvp ones were not ‘available” because members had booked up the spots but when I peaked behind the comical curtain it was also empty. They sell you on a time share to become a member of their hotel club pretty early on with the lure of coupons if you’re in a couple and the presentation was about 90 mins. Also all inclusive is not truly all inclusive, you must have on your red wrist band showing people you aren’t a member at all times and your card key along with your crazy ass room number (P4613A) to eat or drink ANYTHING. It’s very annoying. The food was sad, I had 3 shrimp dishes that had hard overcooked fish and by the end we were leaving to the center of town for real food. Their better items are hidden behind a paywall. Regardless the staff was lovely and overworked, a white man was yelling to them about Tofu and it was rude. This (along with a lot of other resorts here) are catered to retirees or large families and I am neither. The swim up bar was nice. The seaweed made the ocean inaccessible but not their fault. 3/5

Nos quedamos en una habitacion con piscina privada. La piscina necesitaba mantenimiento y limpieza. Tenia zonas oxydadas y moho. El baño de la habitacion tambien necesitaba mas limpieza. La comida estaba buena aunque el tiempo de espera para los restaurantes era alrededor de una hora.. casi nunca pudimos disfrutar del.show en el treatro por esta razon. Nos quedamos en un hotel de la misma compañia en Punta Cana que nos gusto mucho mas y la habitacion y piscina tenian una limpieza impecable

It was our first time staying at this resort. We were very nervous because of the under construction reviews. But when we arrived the staff were friendly and welcomed our group great. Buffet was good. Room service was great. Our rooms were very clean and AC worked. The beach was pretty bad with sargassum, but we went out during the day to do activities outside the resort or enjoyed the pools. WiFi had some glitches. Our last night we had a problem with our room door not unlocking, but they fixed it pretty fast. The resort needs some updates and I’m pretty sure it will be very nice once they’re done with construction. One thing avoid some staff that try to set you up for a “welcome Cancun tour” and then offer timeshare. Don’t waste your time. They have taxi services there. Prices are fair. Overall the kids and my parents enjoyed it.

Jacqueline and Frida were wonderful helping me with whatever I needed.

Nos quedamos en una habitacion con piscina privada. La piscina necesitaba mantenimiento y limpieza. Tenia zonas oxydadas y moho. El baño de la habitacion tambien necesitaba mas limpieza. La comida estaba buena aunque el tiempo de espera para los restaurantes era alrededor de una hora.. casi nunca pudimos disfrutar del.show en el treatro por esta razon. Nos quedamos en un hotel de la misma compañia en Punta Cana que nos gusto mucho mas y la habitacion y piscina tenian una limpieza impecable