Western Andalusia All inclusive Holidays

Great hotel with lots to do for children but not too hectic. Staff friendly and helpful.

The propery is located right by the beaach with a great pool for adults and kids. It was quiet, and offer some amenities during the day. The daily breakfast was very good, and the new chiringuito bar by the beach is great for a quick lunch or drink.

Nice resort style hotel. Excellent pool. Close to zahara. Decent gym. Breakfast great. A couple of annoying things: 1. Parking cost 20 euro per day. This is a lot in my opinion. Plenty of parking options just outside of the hotel. No one mentioned the cost of parking to us on arrival. 2. Costs of drinks at the bar. A tiny bottle of water and a soft drink was 7.40. Feels expensive. The have “special” beds around the pool that are almost always empty yet they are taking a lot of prime space. Personally I am not a big fan of dividing hotel guests into different classes when all staying in the same hotel. But for some this might be a plus. Those are small things. Overall the hotel is lovely and rooms are decent size and the facilities are very good

The staff were superb from reception to, the cleaning staff, to the activity team at pool side. Cannot fault them, fantastic all round. Hotel itself seemed I little run down. Quite a lot of things in disrepair or damaged. For example, the mini golf course is in desperate need of repair. There were cracked windows and boarded up windows. The kids play area outside the kids club was in bad repair. The biggest surprise for us was the amount of extra charges despite us being all inclusive. Most ice creams, drinks, snacks, towel hire, bowling and even two of the restaurants were not included in the "all" inclusive (staying at the Polynesian hotel). Not sure you can call it all inclusive if it's not all included. Overall we did however have a fantastic stay and a really relaxing holiday. Again the staff were superb and really engaged with us and our son. You should be proud of the staff you have there.

NO PARKING ON THE SITE 80% OF THE STAFF THEY JOT PROFESSIONAL AND THEY don't SPEAK English ..

Check in was good with a welcome drink from a very friendly Gonzalo. Unfortunately it went downhill from there. The hotel has a lot of steps and the rooms are located outside the main building so we had to drag our luggage through the theatre, up and down steps to reach our room- it felt poorly designed with little thought to guests comfort. Thankfully we only had small cases. Our "Superior Deluxe" room was very cold, the heating wasn't working, when reported it was "fixed"- however the temperature never got hot enough and the room felt damp. The towel rail fell off the wall when removing a towel, it was reported and fixed. The shower temperature kept fluctuating from cold to warm to boiling but we had given up reporting and waiting in the room for things to be fixed as we were only there for 2 nights. The buffet breakfast had cold bacon 1st day and cold scrambled eggs the 2nd, the orange juice was watery. It was cold weather and the waitress kept exiting the restaurant via the fire doors and leaving them open letting in a cold draught. Overall a disappointing stay.

Gym was rather small and children unsuitable in age were admitted without adult supervision by their parents - health and safety. Once kids were let in they could not get out without a key card . No staff on hand to monitor this . Curtains fallen off track in room . Brilliant entertainment on offer . Staff friendly and helpful. Pool was clean. Always taxis outside to take you anywhere and cheaply priced.

The staff were superb from reception to, the cleaning staff, to the activity team at pool side. Cannot fault them, fantastic all round. Hotel itself seemed I little run down. Quite a lot of things in disrepair or damaged. For example, the mini golf course is in desperate need of repair. There were cracked windows and boarded up windows. The kids play area outside the kids club was in bad repair. The biggest surprise for us was the amount of extra charges despite us being all inclusive. Most ice creams, drinks, snacks, towel hire, bowling and even two of the restaurants were not included in the "all" inclusive (staying at the Polynesian hotel). Not sure you can call it all inclusive if it's not all included. Overall we did however have a fantastic stay and a really relaxing holiday. Again the staff were superb and really engaged with us and our son. You should be proud of the staff you have there.

Nice resort style hotel. Excellent pool. Close to zahara. Decent gym. Breakfast great. A couple of annoying things: 1. Parking cost 20 euro per day. This is a lot in my opinion. Plenty of parking options just outside of the hotel. No one mentioned the cost of parking to us on arrival. 2. Costs of drinks at the bar. A tiny bottle of water and a soft drink was 7.40. Feels expensive. The have “special” beds around the pool that are almost always empty yet they are taking a lot of prime space. Personally I am not a big fan of dividing hotel guests into different classes when all staying in the same hotel. But for some this might be a plus. Those are small things. Overall the hotel is lovely and rooms are decent size and the facilities are very good

Great hotel with lots to do for children but not too hectic. Staff friendly and helpful.