This is a nice tour of the caves, including a concert on an underground lake. It's a popular destination on Mallorca, but the crowd was managed well and we went before the truly busy season. The visit to the pearl factory, however, was only a 20 minute afterthought, so if you are looking for a greater experience about the pearl industry, this isn't the tour for you. Also note that the caves are located on the eastern part of the island, so it’s a bit of a bus ride there from Palma. We were staying at the Marriott Son Antem, near Llucmayor, and there was no pick up at our location. We had to arrange transportation to nearby S'Arenal, but the tour company gave us specific instructions and were prepared to pick us up and take us to the transfer point in Palma. Overall, this was a minor inconvenience to enjoy a tour of the caves.

My Group toured the Cave on September 2024. The Caves themselves were beautiful, however if you have walking restrictions, heart conditions, breathing problems, or feet and legs issues AVOID THIS TOUR You have to walk a long distance, it's VERY ROCKY AND SLIPPERY IN SOME AREAS. NOT WHEEL CHAIR ACCESSIBLE. THE DESCRIPTION IS VERY MISLEADING PERTAINING TO THE BOAT RIDE THRU THE CAVE. YOU WALK THE ENTIRE TIME EXCEPT WHEN YOU SIT DOWN AND WATCH THE MUSICIAN RIDE ALONG IN THE BOAT. We did have an opportunity to ride in the boat at the end of the tour, but tbe ride is only 2 minutes and the wait for the boat ride was so long, the staff recommended walking out. CAUTION: IF YOU HAVE PEOPLE IN YOUR GROUP WITH HEART, LEG, FOOT, BACK PROBLEMS, OR HAVE ISSUES WITH DISTANCE WALKING----PLEASE AVOID THIS TOUR. Lack and poor descriptive details provided created distress for 4 people in are group and several other people that were on the tour as well.

Loved the caves, however there was no guide giving any history or facts about the caves. After travelling 2 hours all we did was walk through. We did enjoy the concert at the end. It was also advertised that we would get in boats but that never happened. It also said we were going to stop and learn about pearl farming but the stop only consisted of a pearl shop for 20 minutes

My wife and I had a great time on this tour and everything was going well until the bus was taking us back to the hotel. There was a bus swap for certain members of our big group and our guide did a horrible job of explaining who was getting on the new bus and who was staying. We never got a clear answer (she gave 4 drop off hotels but no names for who was being dropped off at those hotels and we didn’t get picked up from a hotel) from the guide and stayed on the bus we departed on. The guide left and the bus driver ended up taking us away from where we were picked up and told us it was not possible to take us back to Palma. We had a very expensive taxi back to our hotel after that.