5 Star Hotels in Cannard's Grave, Shepton Mallet

"Room was luxurious and clean "

"Clean rooms and it’s in city centre it’s so close to everything you’d need. Staff were so lovely "

" If you’re hoping for a relaxing stay, this hotel may disappoint unless you’re on the top floor. Our first night was ruined by constant creaking floorboards from the room above, and although we were moved, the same issue occurred again. The rooms are in need of a thorough deep clean and proper soundproofing. To make matters worse, we were very disappointed with the lack of concern shown by staff when we raised these issues at check-out. Overall, the experience was poor and not worth the price paid. "