5 Star Hotels in Hayes, London

"The hotel is fantastic! Love the area. Have stayed here before. It is a terrific hotel staff is wonderful. The second elevator was not working the facility needs a bit of refurbishing, but love the vibe! "

"the best!"

"The Londoner is exceptional - from the staff to all the amenities. The hotel is beautiful, loved the modern finishes. It’s perfectly situated for access to everything in London. The breakfasts were incredible and there are so many choices of restaurants. We will definitely be back again. "

"Excellent stay at the mandarin oriental as expected. The spa is excellent. The breakfast is good and has a wide variety. "

"The staff were very attentive and accommodating. The room service was great and the lounge has a great vibe. "

"The rooms were luxurious and comfortable, a shout out goes to Lazea who whent above and beyond with customer service ensuring that my stay exceeded all expectations"

"First impressions stay with you unfortunately. We checked in before our room was ready - absolutely no problem, On return, and after a very tiring day - we had to make 3 trips to and from reception as the key we were given didn’t work. No apology for the inconvenience. Maintenance then came and the issue fixed and he was very apologetic. We had to rescan our card for ‘extras’ and I didn’t like to see mine and other guests check in forms left on the front desk for all to see - a gdpr issue....

"This hotel was exquisite for our mini staycation honeymoon. The staff's attention to detail is unmatched and the overall hotel standard is top notch. We'll make it a point to return every year for our anniversary."

"Great hotel. Wished the room had more to offer. It’s well designed but for the price would expect more. Nobu restaurant is incredible. One of the best meals I’ve ever had. "

"Everything was perfect. Room service needs improvement "

"Comfy beds, friendly staff, and the food was excellent. "

"Always pleasant staff clean and tidy hotel "