5 Star Hotels in Nápoles, Mexico City

"Excellent location! Safe area. Staff super friendly. Good gym. Great restaurants in walking distance. Friday and Saturday super loud disco event which was annoying BUT the room was atill quiet"

"Modern, clean and friendly."

"A Truly Exceptional Stay – Above and Beyond Service Our experience at The St. Regis Mexico City was nothing short of extraordinary. From the moment we arrived, the level of service and attention to detail was unparalleled. While we initially encountered an issue with our room, Alejandro, the front desk manager, went above and beyond to ensure our stay was nothing less than perfect. His dedication to guest satisfaction truly made our visit special and memorable. Our butler, Alfredo, was...

"It was truly a pleasure."

"Only complaint was the bed was a little too hard. "

"Great experience overall, hotel is nice and staff has been very welcoming every time I stay at this property. Love the hotel and the area. "

"Property was in excellent shape, only critique was no A/C"

"Great spot, super clean, great communication by the operator... beautiful, safe area. Simple yet great breakfast included. Shampoo and bath stuff was great. 10/10 stay, will be eventually coming back to CDMX, will stay here for sure"

"I had to change my trip duration, from 3 to 2 days, I had have already booked. The policy says you need to notify 48 hours about your check out late, I was not even there by that time. I called Expedia and the hotel manager refused to refund, I talked to the manager and accepted to refund so I left the hotel, and one week later he just changed his mind!!!!"

"A lovely place!"

"We had an incredible stay. The space had everything we needed and we loved having a beautiful outdoor space to relax in. The bed was comfortable and the staff were friendly and helpful, especially as we were traveling with our infant. It was invaluable to have laundry and a drinkable water station. The only thing that would have made it better would have been some comfy robes!"

"24/7 safety was excellent, both men taking care of the entrance of the building were exceptional always taking care of our safety. "