Faultless guest service is the foundation of every 5-star hotel in Valdivia. From the minute you step through the door, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room beauty treatments. What’s more, hotels have to offer superior conveniences to meet the standard for a 5-star rating. These can include luxury bath products, spas or saunas, swimming pools, fine dining restaurants and knowledgeable concierge.