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Helnan Phønix Hotel

4.0 star property
Step into a world of elegance where you can mix business with pleasure. Enjoy a workout at your own pace then savor moments on our charming outdoor terrace.

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Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Bar (on property)
Family Quadruple Room
Junior Room, 1 King Bed
Bar (on property)
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Parking available
The current price is €120
includes taxes & fees
23 Feb - 24 Feb

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 King Bed

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable channels
Pet friendly
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable channels
Wardrobe
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable channels
Wardrobe
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable channels
Wardrobe
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable channels
Desk
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable channels
Wardrobe
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Terrace/patio

Milling Hotel Gestus

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Parking available
8.8 out of 10, Excellent, (1000)
The price is €105
includes taxes & fees
23 Feb - 24 Feb
Milling Hotel Gestus
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About the area

Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • Budolfi Cathedral - 3 min walk
  • Jomfru Ane Gade - 4 min walk
  • Aalborg Harbour - 8 min walk
  • House of Music - 14 min walk
  • Aalborg Zoo - 3 min drive

Getting around

  • Aalborg Station - 9 min walk
  • Aalborg (AAL) - 13 min drive

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Upscale hotel near Jomfru Ane Gade
Located close to Aalborg Historical Museum and Budolfi Cathedral, Helnan Phønix Hotel provides a terrace, a gym and conference space. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • Coffee/tea in reception, smoke-free property and tour/ticket information
  • Multilingual staff, a ballroom and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 224 rooms offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (DKK 100 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of DKK 200 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are available for DKK 100.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately DKK 150 for adults and from DKK 150 for children
  • Uncovered self-parking fee: DKK 100 per day
  • Pet fee: DKK 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Is Helnan Phønix Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of DKK 200 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Helnan Phønix Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Helnan Phønix Hotel on 23 Feb 2025 start from €120.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Helnan Phønix Hotel?

Self-parking is available for DKK 100 per day. Limited spots are available.

What time is check-in at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Helnan Phønix Hotel?

Checkout is at 11 AM.

Where is Helnan Phønix Hotel located?

Located in Aalborg Centrum, this hotel is within a 5-minute walk of Aalborg Historical Museum, Budolfi Cathedral and Jomfru Ane Gade. Jens Bangs Stenhus and Utzon Center are also within 15 minutes. Aalborg Station is 9 minutes by foot and Aalborg Vestby Station is 10 minutes.

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Helnan Phønix Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 753 out of 1773 reviews
Rating 8 - Good. 725 out of 1773 reviews
Rating 6 - Okay. 207 out of 1773 reviews
Rating 4 - Poor. 58 out of 1773 reviews
Rating 2 - Terrible. 30 out of 1773 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Nice stay, good vaue for money
I had a nice stay. Friendly staff, clean hotel, good breakfast. Not luxury, but a nice and decent hotel with good value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Lars

Nice stay in Ålborg!
It was just a nice place to be,- and close to everything in Ålborg. Nice people at the front desk!
Stayed 1 night in Nov 2024

8/10 Good

Ann-Cheri

Fint hotel, fint sted
Stayed 2 nights in Oct 2024

10/10 Excellent

Pálína

Delightful
Very comfortable and pleasant stay
Stayed 1 night in Oct 2024

10/10 Excellent

Kamil

Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Very lovely hotel
Lovely smiling staff, and a better breakfast than anticipated. I’ll be coming back next time I’m in Aalborg. Oh, and there is parking behind the hotel and the location of the hotel is very central ( I like the fact that the old elevator / lift is still in use)
Stayed 1 night in Oct 2024

10/10 Excellent

Iben

Good value
Amazing experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Sujitha

Very good.
It is a pretty decent hotel which is located very close to the tourist attractions, restaurants and pubs. The breakfast is really good with variety. The staff were very friendly and kind. Nothing to complain.
Stayed 2 nights in Oct 2024

6/10 Okay

Brian

god location
perfekt location for a stay in the center of aalborg. the hotel is a littel used. and the cleaning of the rooms are low standard.
Stayed 2 nights in Oct 2024

10/10 Excellent

kenneth

Fantastic!
Stayed 3 nights in Sep 2024

8/10 Good

Bjørn

Greit hotell men noe slitt
Stayed 1 night in Sep 2024

8/10 Good

Marianne

Good value for money
Location is perfect, Hotel is somewhat run-down, but kept very clean which is more important in my opinion. Great service at front desk. Breakfast is average, plenty to chose from, but nothing outstanding. Enjoyed the lobby area with ample lounging options, board games and free coffee and water.
Stayed 1 night in Sep 2024

8/10 Good

Eirik Andersen

Greit hotell, sentralt, ok rom
Bra opphold, greit hotell som ligger sentralt. Noen hadde nyoppusset rom, og noen hadde gamle utdaterte rom.
Stayed 2 nights in Oct 2024

4/10 Poor

Michael

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Wornout
Wornuout furniture and bathroom interior..
Stayed 1 night in Nov 2024

6/10 Okay

James

Hotel is in poor condition and needs investment. Beds were Ok for sleeping however bathroomn drain had lots of flies, which is very off putting. The hotel is just lacking referbishment
Stayed 1 night in Nov 2024

10/10 Excellent

Ann

It was short but all good. Breakfast was Nice. Missing classes and mini fridage in the Room
Stayed 1 night in Sep 2024

6/10 Okay

Carsten

Dad and son trip to Aalborg, one night.
Stayed one night for the second time in one year. Only two issues continue anoy. No airconditioning and the parking. The lack of aircon can make the room pretty warm, you can open the window, but I prefer aircon. Be aware you can go from 100 kr. to 500 kr. for one night. Pay your parking in the lobby using qr code. So all in all minor issues. Great area, quiet and good breakfast. We'll be back.
Stayed 1 night in Nov 2024

6/10 Okay

Kerry

I didn’t like having to carry my luggage up stairs to enter the building from the car park. There should at least be a ramp.
Stayed 1 night in Sep 2024

10/10 Excellent

Jóan Martin

Stayed 1 night in Jan 2025

8/10 Good

Gong-Li

1 nacht verbleven, prima om een rondje door Aalborg te lopen.
Stayed 1 night in Jan 2025

4/10 Poor

Marie-Anne o Alf

Liked: Property conditions & facilities
Bodde på 405 fanns inga hyllor i badrummet att ställa sina saker otroligt trångt rum ! Rumsdörren var svår att hålla stängd . Sängen god men behöver något som håller bäddmadrassen på plats. Stopp i toaletten Saknade sill på frukosten . Youghurten smakade surt. Kaffet i frukosten smakade bränt båda dagarna
Stayed 2 nights in Dec 2024

6/10 Okay

Torben Kjeldgaard

Stayed 1 night in Nov 2024

6/10 Okay

Mikkel Bech

Stayed 1 night in Nov 2024

10/10 Excellent

Jakob

Stayed 1 night in Oct 2024

8/10 Good

Ole

Stayed 1 night in Nov 2024