Aiea Holidays

Very difficult to check in through the counter. I booked in 4 people, 2 CEOs and 2 Directors. We checked in at around 12 midnight after very tiresome flights just hoping for a good rest ASAP but unfortunately our check in turned into a nightmare especially that it cost me more as the booking was with my card. Cutting a long story short some of us were not able to pay with our cards and we offered to pay cash but was not allowed either. Due to this issues we have to cancel some of the booking and were rebooked at walkin rate. I have been to other hotels in Hawaii and were more flexible and facilitative. This is my first and last exprience with Stay Hotel.

Property is good but parking is a problem. I had a parking credit, but there was no parking available for all 3 nights and every day I have to figure out where to park.

Great location and access to beautiful Waikīkī Beach. Hotel was just fine with no major complaints. Could have been cleaner in some areas and the hotel is ready for an update. The amenities were not great. 2 great restaurants on site and some decent retail stores inside hotel. But the gym wasn’t great and the pool area was quite small given the amount of rooms and guests.

The room was nice, clean, and equipped with a kitchenette. The bedding was poor and we had to ask for an additional blanket. The staff were so kind, friendly, and helpful. We reserved a partial ocean view, however, the ocean was not at all visible from our room. The balconies are small and a little dizzying. Good location next to a walkable park and just down from the busyness of Waikiki. There is a very small, crowded swimming pool. No breakfast on-site. There are resort fees and valet is mandatory.