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Hotel New Palace

3.0 star property
Hotel in Aizuwakamatsu with 24-hour front desk and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Palace

Exterior
Deluxe Single Room, Non Smoking
Desk, free WiFi, bed sheets
Restaurant
Food and drink

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style Twin Room, Smoking

Desk, free WiFi, bed sheets

Japanese Style Twin Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Accessible Room, Smoking

Accessible Room, Smoking

Accessible Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 1
  • 1 Single Bed

View all photos for Japanese Style Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Japanese Style Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking

Desk, free WiFi, bed sheets

Twin Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Smoking

Double Room, Smoking

Double Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Shower/bath combination
Private bathroom
Deep-soaking bath
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception
Aizuwakamatsu Washington Hotel
Spa
Parking included
Free WiFi
Restaurant
8.2 out of 10, Very good, (376)
The price is €47
includes taxes & fees
8 Dec - 9 Dec
Aizuwakamatsu Washington Hotel
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About the area

Map
2-78 Nakamachi, Aizuwakamatsu, Fukushima, 965-0878

What's nearby

  • Aizu Tourist Information Centre - 11 min walk - 1.0 km
  • Aizuwakamatsu Castle - 17 min walk - 1.4 km
  • Aizu Samurai Mansion - 4 min drive - 3.4 km
  • Higashiyama Onsen - 7 min drive - 4.1 km
  • Alts Bandai Ski Resort - 18 min drive - 18.8 km

Getting around

  • Aizu-Wakamatsu Station - 18 min walk
  • Fukushima (FKS) - 145 min drive

Restaurants

  • ‪らーめんまったり - ‬5 min walk
  • ‪ドトールコーヒーショップ 会津若松神明通り店 - ‬3 min walk
  • ‪和風れすとらん くいしん坊 - ‬4 min walk
  • ‪くるくる軒 - ‬4 min walk
  • ‪満田屋 - ‬5 min walk

About this property

Hotel New Palace

Property highlights
You can look forward to dry cleaning/laundry services, conference space and a restaurant at Hotel New Palace. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), wedding services and a 24-hour front desk
  • Free newspapers, 1 meeting room and a water dispenser
Room features
All 68 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
More amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • Fridges, microwaves and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: JPY 950 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 8 AM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 950 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Palace Aizuwakamatsu
New Palace Aizuwakamatsu
Hotel New Palace Hotel
Hotel New Palace Aizuwakamatsu
Hotel New Palace Hotel Aizuwakamatsu

Frequently asked questions

Is Hotel New Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Palace?

Self-parking is free at this property.

What time is check-in at Hotel New Palace?

Check-in start time: 8 AM; check-in end time: 10 PM.

What time is check-out at Hotel New Palace?

Checkout is at 11 AM.

Where is Hotel New Palace located?

Situated in Aizuwakamatsu, this hotel is within a 15-minute walk of Suehiro Sake Brewery, Aizu Tourist Information Centre and Amida Temple. Aizu Sake Brewing Museum and Aizuwakamatsu Castle are also within 1 mile (2 km). Aizu-Wakamatsu Station is 18 minutes by foot.

Hotel New Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 30 reviews" "
Rating 8 - Good. 12 out of 30 reviews" "
Rating 6 - Okay. 5 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

CocoNoguchi, Seattle and Yokohama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. About twenty minutes walking from Aizuwakamatsu station.
Stayed 3 nights in Aug 2019

10/10 Excellent

Mingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Aizu
Great location.
Stayed 2 nights in Oct 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Room comfort
史跡巡り人
普通の一般的なビジネスホテルでしたが、ロケーションがとても良く会津観光を楽しめました。ホテルの前の通り「野口英世通り」はなかなか良かったです。朝食はおいしかったです。
Stayed 1 night in Sep 2019

8/10 Good

TATSUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食のバイキングが非常に良い。 しぼりたてオレンジジュースのサービスが良かった。 立地場所も良く夕食を探すのにも便利であった。
Stayed 1 night in Aug 2019

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせました。
フロントの方が親切です。 夜中に到着しましたが、丁寧に対応頂きました。 予約時のこちらの不手際にも嫌な顔一つせず、また、直前のリクエスト(エキストラベッド )にも対応下さいました。お部屋も清潔で、かけ布団も少し厚みのあるタイプでした。洗面所には歯ブラシなどのアメニティはありますが、フロント前に男女別に化粧水や乳液、クレンジング、パック、シェービングクリームなども置いてあり、とても良かったです。
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019

6/10 Okay

Taka, 宮城

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
シングル２部屋を予約していたが、空き室のメンテのためかデラックスツイン２部屋に変更された。１部屋は若干古い設備もあったが、かなり満足できた。残念ながら、もう１部屋は整備不足で、更にゴキブリ３匹ほどが出てきて、不本意ながら退治してしまった。事前の清掃、整備をしっかりやってほしかった。
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は、清潔感あり、朝食が、美味しかったです。
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ａndroidのスマホ貸出サービスが便利だった。
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

magakin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
宿泊中無料で使える携帯が設置されていて、素晴らしいなと思いました。 お部屋は古さは感じれど綺麗め。朝食バイキングとても美味しかったです(^o^)会津若松駅から歩くと１０分位の所です。また機会があればよろしくお願いします。
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
部屋が綺麗で快適に過ごせました。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

KENJI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
何のために泊まるか、ビジネス ならマイナス評価
従業員が高齢で1つ1つの作業が遅い。この宿泊客の客層は不明だが、私自身は旅館に必要な丁寧なホスピタリティよりビジネスに必要な正確でスピード感のあるサービスを求めている。
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

masaharu

Disliked: Room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Hickey, Tokyo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

kazuo

Liked: Staff & service, room comfort
会津若松の常宿に
掃除は行き届いており、清潔感に問題は無いが、所々に古さを感じる所も。 スタッフの対応は良く、また、ボトルウォーターや朝刊の無料サービス等、サービスも良い。 また、朝食は県産米の炊き立て御飯が大変に美味しく、必要にして十分、満足できるものです。 立地と良く、常宿にしたいです。
Stayed 1 night in Jun 2018

10/10 Excellent

yui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
観光に便利
観光に便利な立地です。徒歩圏に素敵なカフェやショップが点在しています。ホテルの建物は古いですが、改装されていて問題ありませんでした。
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Liked: Staff & service
1泊のシングルで素泊まりの利用でした。 少し内装の老朽化が目立ちました。 従業員の方に不満はありません。
Stayed 1 night in May 2018

8/10 Good

Stefan, Nykvarn/ Stockholms län

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort