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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property
Property with private beach and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor wedding area
Aerial view
Garden view

Reviews

8.0 out of 10

Very good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Breakfast included
  • All-inclusive
  • Hot tub
    Hot tub

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View Quadruple

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Balcony view

Deluxe Junior Suite Single

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite

Highlights

Garden
Balcony
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout curtains

Mini Suite

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout curtains

Mini Suite Quadruple

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Suite Deluxe With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

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About the area

Map
Zona Costera K256, Akumal, QROO, 77710

What's nearby

  • Akumal Ecological Center - 9 min drive - 8.6 km
  • Akumal Beach - 9 min drive - 8.6 km
  • Riviera Maya Golf Club - 10 min drive - 11.1 km
  • Yal-ku Lagoon - 11 min drive - 10.8 km
  • Half Moon Bay - 14 min drive - 10.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 68 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min drive
  • ‪Mezcal Lobby Bar - ‬11 min walk
  • ‪Lobby Bar White Sand - ‬4 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Restaurante Helios - ‬3 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Upscale all-inclusive property near Akumal Beach
At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, a beach bar and a poolside bar. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, a detox wrap or a body treatment at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Japanese cuisine. The gym offers Pilates classes and yoga classes; other things to do include motor boating, beach yoga and basketball. In-room WiFi (surcharge) is available to all guests, along with a terrace and shopping on-site.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with a lazy river, sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, tennis courts and a billiards/pool table
  • Beach towels, beach umbrellas and luggage storage
  • Guest reviews give top marks for the family-friendly amenities, dining options and breakfast
Room features
All 934 rooms include comforts, such as Hot tubs and air conditioning, as well as perks, such as separate sitting areas and free stocked minibars. Guest reviews highly rate the cleanliness, size rooms at the property.
More amenities include:
  • Bathrooms with Jetted bath and hydromassage showers
  • Smart TVs with cable channels
  • Private gardens, separate sitting areas and LED light bulbs

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akumal and Tulum
  • El Patio
  • Ikebana
  • Lima
  • Relais Gourmand

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 3 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Checkout is at noon. Late checkout is available for USD 15 (subject to availability).

Are there all-inclusive benefits at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkelling, kayaking, rowing/canoeing and more.

Where is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive located?

Nestled on the beach, this Akumal property is 2.6 mi (4.1 km) from Hekab Be Biblioteca and 2.8 mi (4.5 km) from Akumal Beach. Akumal Ecological Center is 2.7 mi (4.4 km) away.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1567 out of 3391 reviews" "
Rating 8 - Good. 873 out of 3391 reviews" "
Rating 6 - Okay. 445 out of 3391 reviews" "
Rating 4 - Poor. 260 out of 3391 reviews" "
Rating 2 - Terrible. 246 out of 3391 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samika

Liked: Cleanliness, staff & service, property conditions & facilities
lovely place if your older and can’t walk or have restrictions i would become ask how to get a black wrist band so you would have a shuttle at all times
Stayed 3 nights in Nov 2024

4/10 Poor

Kelsey

Travelled with partner
Disliked: Amenities, property conditions & facilities
We went to the resort and were unaware of all of the major renovations that were happening. The main pool was closed, the deepest and largest pool with the swim up bar, and most of the restaurants were closed. We were only able to book 4 restaurant spots in the 9 nights that we were there due to renovations. The main pool that was closed was the one which was right outside our room which meant we had to walk quite a ways everyday to get to a pool or the beach. Many walking paths on the property were also closed which meant we had to walk all the way around the resort to get to the lobby instead of the straight path that would have been without the renovations. There were no clear signs to indicate which walking paths should now be taken during renovations so getting around the resort was a complete maze and made for a frustration time when trying to find different areas of the resort. There was not many if not any transportation carts around during the day so receiving a ride to the lobby was not an easily accessible option. One of the bars was also closed the entire time we were there as well. Very disappointed that Expedia DID NOT give any indication of the renovations at all let alone how extensive they were. It completely changed our perception of the resort and going in unaware of these major renovations is completely unacceptable on expedias part.
Stayed 9 nights in Nov 2024

6/10 Okay

Kyle

Travelled with partner
Disliked: Amenities, property conditions & facilities
The beach was the best part about this resort, but unfortunately the rest was defined by inconsistency. The service was hit or miss, with some staff being very nice and helpful, with others acting like they didn’t even want to be there. The state of the resort was a bit of a mess as well. They were clearly making numerous updates or renovations which affected the overall feel of the resort. Then the worst part was the walkability. If you weren’t lucky to catch a cart to transport you, then it was walking to and from your destinations. We even called ahead for a cart once and it was either taking a long time to get there or simply ignored our request, so we ended up walking. Overall, I think the resort has potential, but is not there yet.
Stayed 3 nights in Nov 2024

4/10 Poor

Amanda

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

4/10 Poor

Mary

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Major constructions happening and a lot of restaurants closed. Due to constructions. Guests need to stay at the far end of the resort, and walk a ton to get anywhere. The black trollies are only for members, but the regular ones are difficult to secure. With small children is very difficult to make them walk so much! I complained a whole bunch and they did try their best to accommodate us
Stayed 7 nights in Nov 2024

6/10 Okay

Nicole

Stayed 6 nights in Oct 2024

10/10 Excellent

Robbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a wonderful stay at this property. It is amazing in every aspect. Swimming pools were wonderful, the beach was outstanding. The booking of the restaurants was easy lots of choices, the food was delicious. With the property being so large, even though there were lots of people you never felt crowded. I would highly recommend staying here the crystal blue water was amazing for snorkeling. All the staff were very welcoming. We will definitely be back. Thank you so much for the wonderful hospitality!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
There was a lot of construction = lots of walking. The # of trolleys for non-members was too low. They did move us r/t mobility challenges. New rm had broken shower, toilet seat and phone. Most were fixed. Staff were great. Very friendly
Stayed 12 nights in Nov 2024

4/10 Poor

diego

Travelled with partner
Disliked: Property conditions & facilities
Property Setting and Design were really good. Main buffet restaurant was good and well provided. Above average for food quality and service, poor ice cream though. The beach is small but beautiful and clean. Great for swimming. The coral is all dead though. Service on the beach was BELOW average. Room #2129 was good although affected by the renovations. Some days you would hear hammering until 9:30pm! and many days the construction noise would start around 8am. Also the room cleaners would start dragging the furniture on adjacent rooms very early in the morning without any consideration to other guest. MASSIVE RENOVATIONS/NO CONSIDERATION/NO COMPENSATION..although necessary, you would expect that the hotel and Expedia would alert about this situation at the time of booking. Clear messages were needed about the scope of the works and how those works are going to affect your stay. Many services, like fine dinning, were extremely limited. Some days you would have to walk long distances through poorly illuminated corridors to get to your room. Couple of times we even found hotel staff unable to help because they were also struggling to find their way. The hotel would not provide extra shuttle services that would have contributed some relief (basic planning?) Some common areas along corridors and passages were littered with plastic bottles, banana peals and garbage.
Stayed 8 nights in Nov 2024

4/10 Poor

Brooke

Stayed 7 nights in Oct 2024

8/10 Good

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the staff. They were very friendly and accommodating. The rooms are large and clean. It is a larger property with a lot of room to move about so you don't feel cramped together as in some resorts, however that does require some walking since the amenities are spread out. Large buffet with a good selection, but theme restaurants were hard to make reservations for even though there always seemed to be several tables open.
Stayed 7 nights in Nov 2024

8/10 Good

Galina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This SPA resort is going renovations now. Thus, some passes were closed but there was no signage for detour. The staff did beyond any explanation.
Stayed 9 nights in Nov 2024

4/10 Poor

Ruth Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The house keeping staff was exceptional our room was cleaned everyday. The food was terrible they reused the food daily from the restaurants to the buffet. We both got food poison in separate locations of the different restaurants. The private shuttles would not pick you up because you were not a member of the resort and i needed help to my room because i was sick and he refused to take me there. Would not go back to this resort.
Stayed 7 nights in Sep 2024

2/10 Terrible

Danika Anne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My only complaint was that the construction caus
Stayed 7 nights in Nov 2024

8/10 Good

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of construction going to renovate the property - would recommend going after the renovations have been completed. Still a pretty nice.
Stayed 9 nights in Nov 2024

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

shuemake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff
Stayed 3 nights in Nov 2024

4/10 Poor

Patrick

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
After listening to other reviews aboht the construction not impacting the stay, we were sadly misinformed. The impact was huge, dining was very difficult to get set up initially and as our stay progressed mire things and pathways were being closed. Onlything helping this resort and not giving it a one start was the amazing staff such as alfrdo, martin and alberto
Stayed 11 nights in Oct 2024

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please i definitely recommend it
Stayed 5 nights in Nov 2024

10/10 Excellent

Dean

We had a wonderful family vacation for the second time.
Stayed 7 nights in Oct 2024

8/10 Good

Mason

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This is a stunning property. It is our second visit here. We love this place. However at the moment there are major renovations happening, would have been noce to know this before booking. We still had a great experience all in all. And the buffet was great!!
Stayed 7 nights in Oct 2024

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay
Stayed 7 nights in Oct 2024

10/10 Excellent

NAVDEEP Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at grand sirenis. I took my fiance with me. She also loved it. The building was under construction but never gave us any problem. We were there for 7 days and we still couldnt do all the activities because of large options. I will highly recommend this. The people are great.👍
Stayed 6 nights in Oct 2024