Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

4.5 star property
Find your perfect blend of relaxation and adventure in this oceanfront paradise. Enjoy poolside bliss or unwind on the beach with cabanas.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Exterior
Reception
Luxury Suite (Walkout) | View from room
Honeymoon Suite, Oceanfront
On the beach, free beach cabanas, sun-loungers, beach umbrellas

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • All-inclusive

Room options

Available filters for rooms
Showing 11 of 11 rooms

Premium Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Honeymoon Suite, Oceanfront

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Walkout)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite, Ocean View

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds

Luxury Suite, Ocean View

8.0 out of 10
Very good
(47 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite (Swim Up)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 50.1 sq m
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Ocean View (Connecting)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Family Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 58 sq m
  • Sleeps 5
  • 2 Double Sofa Beds and 1 Queen Bed

Junior Suite (Swim Up)

8.2 out of 10
Very good
(12 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite

8.6 out of 10
Excellent
(56 reviews)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk
  • Puerto Morelos Beach - 9 min drive
  • Crococun Zoo - 12 min drive
  • Puerto Morelos Town Square - 15 min drive
  • Ojo de Agua Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬7 min drive

About this property

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Luxury all-inclusive property by the ocean
Consider a stay at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma and take advantage of 3 swim-up bars, 3 poolside bars and a terrace. With a beachfront location, free beach cabanas and sunloungers, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a facial and a massage at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour health club offers yoga classes and fitness classes; other things to do include beach yoga, volleyball and snorkelling. Free in-room WiFi is available to all guests, along with shopping on-site and a garden.
Other perks at this property include:
  • 6 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars and free cabanas
  • Free self-parking
  • 2 outdoor tennis courts, a local area shuttle and babysitting (surcharge)
  • ATM/banking services, a TV in reception and a 24-hour front desk
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 435 rooms feature comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • LE CHIQUE
  • SIENA
  • SPOON
  • TAPAZ
  • ZAVAZ

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,154 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Self-parking is free at this property.

What time is check-in at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball and more.

Where is Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma located?

Located in Puerto Morelos, this beachfront property is in a national park and within a 5-minute walk of Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 399 out of 1002 reviews" "
Rating 8 - Good. 224 out of 1002 reviews" "
Rating 6 - Okay. 158 out of 1002 reviews" "
Rating 4 - Poor. 104 out of 1002 reviews" "
Rating 2 - Terrible. 117 out of 1002 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ofelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
All the staff was great, very attentive and respectful, and always greeted with a smile. Dealing with no hot water for the first half of our trip was frustrating especially coming from the airport and wanting to have a nice warm bath. We traveled with a one year old and she also had to shower with very cold water which she cried about. Other than that, everything else was great.
Stayed 8 nights in Jan 2025

6/10 Okay

marcel

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property recently changed ownership so they are still getting it up and running. We had the option of 2 restaurants each night to choose from. The food was excellent, and some of the best food I've had in Mexico. My biggest complaint is the lack of hot water. 10 of us went on this trip together (3 families), and none of the rooms that any of us occupied had hot water. This meant only cold showers for our whole vacation. In addition, the pool water was actually very cold as well (probably more related to the time of year we visited; most days were in the low to mid 80's. The room was nicely equipped with a large jacuzzi tub near the balcony, but again, it only had cold water so was essentially unusable. The facility itself was quite quiet and there were few other guests which we actually really enjoyed. It meant poolside service was pretty fast and no wait times to get into any restaurants. Waiting time for food in restaurants was pretty variable. The seafood restaurant had excellent food but expect to spend about 3 hours going out for dinner. We had waits of sometimes 90 minutes to receive or dinner items. However, when the food did arrive, it was always excellent. The service at the other restaurants was faster than the seafood restaurant but still on the slower side. All in all, despite no hot water in any of the rooms, we did enjoy our vacation. I think once they finish renovations and complete the closed coffee shop/restaurants this will be a great resort.
Stayed 5 nights in Jan 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Jacqueline, west sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

Dayanne Oliva

Liked: Staff & service
Disliked: Property conditions & facilities
No me gusto nada solo el servisio de los translators el hotel estaba bacon y sin cerbicios la carta de los cuatro restaurants que Brian uno casa dia era la misma todos los Dias sin contact que cambiaron de compania y haste el hombre del hotel y no tinier on la desencia de informations
Stayed 6 nights in Dec 2024

4/10 Poor

Tatiana

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Cuando llegue a el hotel. Su nombre había cambiado y ya no era un hotel 4 diamante. No había buffet. Solo había un solo restaurant y el menú desayuno y almuerzo era el mismo todos los días. Solo un día hubo show. En la semana no hubo ninguna recreación ni de día ni de noche. Ni música. Total aburrimiento. Me siento estafada. Mis peores vacaciones. Solo puedo decir que los trabajadores que nos atendieron en el restaurant nos trataron super bien. Hicieron todo su esfuerzo porque el cumpleaños de mi esposo fuera agradable. Espero una compensación para mí
Stayed 6 nights in Dec 2024

6/10 Okay

Kristy Ann

Travelled with partner, Travelled with group
Liked: Staff & service
The restaurants are not open regularly, the Mexican food is the worst I've had, and there are strong sewage smells outside the buffet and at other locations. The pool outside of my room was often filthy, and we did not go in. I booked and paid for 10 rooms, but I personally received a room that reeked of paint and chemicals and never had hot water. While we had a good time, it was despite rather than becuase of the resort.
Stayed 8 nights in Oct 2024

10/10 Excellent

JOCELYN

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Excellent service, food and very clean!! Will return!
Stayed 5 nights in Nov 2024

6/10 Okay

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Ananda Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
I believe the new management - Taffer
Stayed 4 nights in Nov 2024

10/10 Excellent

Adele

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was lovely will visit again.
Stayed 5 nights in Aug 2024

2/10 Terrible

Carlos, Bakersfield

Stayed 4 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. Right by the ocean. Room was great. Several restaurants within resort. The only downside is getting to the resort since some of the roads are flooded near it. However, vehicles still drive through.
Stayed 4 nights in Oct 2024

2/10 Terrible

Ethan

Stayed 5 nights in Oct 2024

6/10 Okay

James Edward Bird,

Travelled with family, Travelled with partner
My reservation was cancelled at this property and was moved to a different location. I was not notified until we showed up to the front door.
Stayed 6 nights in Oct 2024

10/10 Excellent

Leydy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was nice room was really nice but needs better food very plain American food portions are small and they are not good they lack flavor and consistency the food just felt cheap and flavorless. Also a recommendation rent a car it is cheaper airport taxi are thieves charging almost $100 a run even though the hotel wasn’t far renting a car is $20 compared to $100 every time you go anywhere.
Stayed 4 nights in Oct 2024

2/10 Terrible

Nitin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has been purchased by Palmer group and there was no notification that the property will be closed. I was travelling with an infant (7months) and a toddler (2years) and I was asked to go back 1 hour drive in a different property where the staff treated me like they are doing a favour on me. I went there for my 35th birthday and they ruined everything!!!
Stayed 3 nights in Nov 2024

2/10 Terrible

LaQuita

Disliked: Amenities, property conditions & facilities
Went to check in and was told I had to switch resorts because they were closing down!
Stayed 5 nights in Oct 2024

4/10 Poor

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Ashley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I'm going to start by saying we did not feel special at all. We came to celebrate our wedding anniversary and they moved us to Margaritaville as soon as we arrived. Strike 1 next the night of our anniversary they were booked before the day of and we were the first people to the lobby to make those dinner reservations. I also told the receptionist we need dinner reservations for that night. She assured me they would accommodate us. They did not. There was not open availability anywhere that night. We had to order room service which defeated the whole purpose of the trip. I never felt so unappreciated.
Stayed 4 nights in Oct 2024

10/10 Excellent

Daisy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was OK there was a lot of construction being done not a lot of restaurants were open. The beach cabanas were not in use, but the service made up for what was missing.
Stayed 3 nights in Oct 2024

8/10 Good

Allen John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. Since it was the off season, there were not a lot of people - which I liked. It was quiet and the staff was attentive to our needs. There was some construction going on, but it was minimally intrusive on our stay and activities. Only certain restaurants were open each day as opposed to all of them, but there were still ample food choices. The food, for the most part, was good even if the portions were small. It was easily remedied by ordering two meals or eating at two different places. The room was clean and fixed up everyday with the option of clean linen if you wanted it. Overall, the stay was great and the facility met our vacation expectations.
Stayed 6 nights in Sep 2024

10/10 Excellent

Louisha Ornee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it the food was amazing
Stayed 3 nights in Oct 2024