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"The staff were very polite and helpful . The hotel was lovely and the rooms were very clean "

"We stayed for three nights and it was marvellous. It is a larger, more hotel like ryokan but still has a very tranquil atmosphere, and was great for families like ours. There are two public onsen — they switch between men and women daily — and both are spacious and serene. It was such an experience soaking in the onsen under the stars, looking out onto the mountains. The rooms are spacious and the private balcony bath which fills with hot spring water at the touch of a button is a lovely touch. The buffet breakfast and dinner were both very good for buffet offerings. The staff were friendly and went above and beyond to help."

"Beautiful hotel!"

"My family of 3 stayed at the Hyatt Regency Yokohama for 4 nights. We loved how big our room was and the efficient layout. Soaking in the large tub at the end of the day was a major plus. This hotel is centrally located to the subway and only a short walk to Chinatown. I would definitely recommend. "

"Amazing hotel with stunning views of Lake Ashi. All-inclusive resort style, with Breakfast and dinner buffet included. Onsen with indoor and open air pools, all necessary toiletries provided, toothbrush/toothpaste, razors, q tips, combs, amazing skin care products! The Hakone Ropeway is just a 3-5 minute walk. It was a very relaxing and rejuvenating stay. Definitely recommend and would love to stay here again!"

"Lovely hotel only a few minutes from Shin Yokohama station. It’s also attached to a mall where you can get some shopping done. The breakfast buffet add on was affordable and the food options were great as well. Wish I woke up sooner to try more dishes! "