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"Love it"

"This was the second time I've stayed at Empire and I'm glad I did so. The staff were friendly and the room was comfortable"

"There for NYC Marathon. Perfect location to Times Square. Top bunk a little awkward. Stairs straight could use a slight slant. Front desk people super friendly and helpful "

"Can't fault the hotel, room was lovely! Breakfast was great too. I didn't realise it was in the middle of Time Square! oops! Quite busy outside... Happily stay again, I was over for a work trip."

"Excellent service, awesome room, unbelievable location. "

"We decided to stay in Manhattan for one night and the price wasn’t too bad for being in New York for one night. I wish we could have stayed longer there. But I booked them because of price and I usually check out previous guest photos to make sure nothing’s too bad or dirty, and everything was just like the guest photos. I didn’t really have any complaints. I had an issue with changing a room name and the front desk was very helpful and patient with me while I was figuring it out. I would...

"Checking in a liitle awkward as information email unknowingly went to junk folder so I had to request assistance to get in the front door which was obviously irritating to desk clerk, not a good start but everything after that was fine."

"The Hotel is really nice staff very friendly. The rooms need updating the carpet needs to be replaced. The bedding was very comfortable and the views were awesome. Overall this Hotel is just steps away from time square and very convenient. House keeping did a great job cleaning the room. My only suggestion would be to have a Microwave to reheat food after going to the restaurant and having left overs . If possible have a location where there is a microwave if they can not put one in every room...

"Good location "

"The hotel is conveniently located near everything, broadway shows, good restaurants, and shops. "

"I needed a place to stay near Amtrak/Penn station - this was perfect.. from check in quick and informative with Rashid. The room was clean, quiet, bed was comfortable. Shower was good (water pressure could have been a bit more - but it was fine). Check out was also seamless. Thank you Hilton for your hospitality! "

"Friendly staff . "

"Great"

"The rooms and bathroom were a bit tight, but beds were very comfy. My only real.complaint was when we checked out I dropped off my keys before going to the grab and go breakgast and was informed I would have to pay even tho i was a customer drom the night before. This was disappointing. We loved the shower!!!!!"