Astana Hotel Guide - Hotels with Spa in Astana, Kazakhstan

"A very modern hotel reminiscent of Dubai however was more like a mausoleum, very few guests and many staff! Dining was limited to a restaurant on the 9th floor where food was bland and expensive or the ground floor lobby bar where the food was interesting....how can you not cook a burger or Chicken Kiev correctly? Rooms were so hot set at 28C complained 3 times and told they were winter settings and couldnt be altered!"

"Staff was friendly and very accommodating. The hotel was very clean and front desk guy remembered my birthday! He spoke decent English but the rest of the staff does not know much English which is okay. "

"Great hotel and friendly staff "

" Strongly recommend to monitor air temperature in the room"

"Overall, incredible experience"

"Modern facilities, good size room and clean. Staff are very helpful & friendly. within walking distance from a big shopping mall. "

"Perfect"

"Staff were inattentive. At check in I asked to combine my two reservations and was told someone would get back to me, no one did. At check out, it was a near argument with the staff (who were asleep when I was trying to leave) about them saying I needed to have my room checked before I was “allowed” (in his words) to leave. Other staff didn’t speak English and were unhelpful when I tried to communicate over Google translate. My room was not cleaned one of the nights I stayed. I expected more...