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Sheraton Austin Georgetown Hotel & Conference Center

4.0 star property
Escape to a serene getaway near Southwestern University where nature meets luxury. Take in stunning views from the garden or enjoy al fresco dining amidst lush greenery.

Choose dates to view prices

Photo gallery for Sheraton Austin Georgetown Hotel & Conference Center

Meeting facility
Lobby
1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby lounge
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
The current price is €162
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Club Room, 1 King Bed, Pool View

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Pool View

Highlights

Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds

Highlights

Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Pool View

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, Pool View (Hearing Accessible)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Corner (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking, Corner (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Corner

43-inch LED TV with satellite channels, TV

Club Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Sofa bed - king
Pillow-top bed
Premium bedding
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Corner

43-inch LED TV with satellite channels, TV

Executive Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Executive Lounge
LED TV
Hypo-allergenic bedding
Sofa bed - king
Pillow-top bed
Premium bedding
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

43-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Sofa bed - king
Pillow-top bed
Premium bedding
Separate bedroom
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Corner

43-inch LED TV with satellite channels, TV

Executive Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Sofa bed - king
Pillow-top bed
Premium bedding
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Pool View

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking, Pool View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking, Pool View (Hearing Accessible)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Pillow-top bed
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Fairfield Inn & Suites By Marriott Austin Georgetown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.2 out of 10, Wonderful, 151 reviews
The price is €142
includes taxes & fees
23 Feb - 24 Feb
Fairfield Inn & Suites By Marriott Austin Georgetown
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About the area

Map
1101 Woodlawn Avenue, Georgetown, TX, 78628

What's nearby

  • San Gabriel River - 17 min walk
  • Mel's Lone Star Lanes - 3 min drive
  • Blue Hole - 4 min drive
  • Southwestern University - 4 min drive
  • Inner Space Cavern - 4 min drive

Getting around

  • Taylor Station - 28 min drive
  • Austin-Bergstrom International Airport (AUS) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Dairy Queen - ‬16 min walk

About this property

Sheraton Austin Georgetown Hotel & Conference Center

Upscale hotel near Southwestern University
Located close to Blue Hole and Mel's Lone Star Lanes, Sheraton Austin Georgetown Hotel & Conference Center provides a corner/local shop, a terrace and a garden. The on-site American cuisine restaurant, Brix and Ale, offers breakfast, brunch, lunch, dinner and al fresco dining. Enjoy the 24-hour gym, as well as activities such as hiking/biking. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), free bike hire and self-parking (surcharge)
  • Express check-out, express check-in and wedding services
  • A TV in reception, luggage storage and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 222 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • 43-inch LED TVs with premium channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brix and Ale
  • Jack's Lounge

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hiking/biking trails
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (26,672 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height counter and sink (86 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat (43 centimetre high)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 13 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.40 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Georgetown Texas Hotel
Sheraton Georgetown Texas
Sheraton Austin Georgetown Hotel
Sheraton Austin Georgetown
Sheraton Georgetown Texas Hotel Conference Center
Sheraton Austin Georgetown Hotel & Conference Center Hotel
Sheraton Austin Georgetown Hotel & Conference Center Georgetown

Frequently asked questions

Does Sheraton Austin Georgetown Hotel & Conference Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Austin Georgetown Hotel & Conference Center?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Sheraton Austin Georgetown Hotel & Conference Center on 17 Feb 2025 start from €160.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Austin Georgetown Hotel & Conference Center pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 13 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Austin Georgetown Hotel & Conference Center?

Self-parking is available for USD 10.00 per night.

What time is check-in at Sheraton Austin Georgetown Hotel & Conference Center?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sheraton Austin Georgetown Hotel & Conference Center?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Sheraton Austin Georgetown Hotel & Conference Center located?

Situated in Georgetown, this hotel is within 3 mi (5 km) of Mel's Lone Star Lanes, Blue Hole and The Williamson Museum. Georgetown Winery and Georgetown Palace Theatre are also within 3 mi (5 km).

Sheraton Austin Georgetown Hotel & Conference Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 877 reviews
Rating 8 - Good. 146 out of 877 reviews
Rating 6 - Okay. 46 out of 877 reviews
Rating 4 - Poor. 23 out of 877 reviews
Rating 2 - Terrible. 15 out of 877 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fareez, Atlanta

Liked: Cleanliness, staff & service
great stay
Stayed 7 nights in Feb 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very exciting place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Lindsay, Columbus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing, staff was so friendly.
Stayed 1 night in Jan 2025

2/10 Terrible

Mollie

Stayed 2 nights in Jan 2025

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 1 night in Jan 2025

10/10 Excellent

jesse, Lago Vista

Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they had free parking but it is AMAZING HERE
Stayed 1 night in Jan 2025

10/10 Excellent

Jing, Indianapolis

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy, High Point

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Angela, Fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Everyone was so nice!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hair on the comforter so we just folded it down and used my own sheet & blanket. One of the glasses in the restroom was already used. Only one wash cloth was provided.
Stayed 1 night in Nov 2024

10/10 Excellent

Julienna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this Sheraton several times and I would highly recommend it!
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great services just wish they had better pillows
Stayed 2 nights in Nov 2024

10/10 Excellent

Kirt David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and the bed was extremely comfortable. The atmosphere was amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
We had generally an excellent experience there. The one area for improvement is the club level. The food and drink offerings were measly at best. Some complimentary wine or beer and more than just granola bars and pretzels etc would be welcome. And also, the breakfast provided was essentially the same thing that is offered at a very low budget hotel. I was disappointed with that as well. I did not get my money's worth for my club level room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

LaChelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was gorgeous! Cleaning people did not understand a requesr for extra towels and I spoke Spanish to them! She never brought them and I had to go downstairs to get them myself.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Lauren

The property was beautiful and clean and the staff at check in was helpful and friendly. I was unhappy that I let the staff at checkout know that the shower was ice cold that morning and they had no reply other than “We’ll let maintenance know.” No apology, nothing for the fact that I had to take an ice cold shower that day.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could have been better
This is one of our favorite hotels when we’re passing through the Austin area. Overall, it’s a lovely property. Our stay last night though wasn’t the best. Upon check-in, we were assigned a room that appeared to still be occupied, or at least had not been cleaned. We headed back to the check-in desk and were given another room, but it was late and an inconvenience. The new room was nice, but we could not get the temperature regulated, so didn’t sleep well as it was too warm. The bathroom floor was sticky and water spots on the shower fixtures. We still really like this hotel, just didn’t have a 5 star experience this stay.
Stayed 1 night in Nov 2024