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"Overall, I liked the hotel. Clean, modestly outfitted. High points were complimentary Nespresso coffee at the lobby, washing machine dryer inside rooms with detergent, dishwasher and kitchenette. Swimming pool, workout gym, hot spa, and sauna room. Close to light rail trains, Chinatown/Haymarket district, and Darling Harbour. Only downsides: slow elevator and lots of elevator repair going on. We had to climb 11 flights of stairs one day just to go to our rooms. TV was non-operational. Internet...

"Great location and the service was great. "

"Service was good but the lifts were incredibly slow and the rooms very dated."

"We can’t say enough about this hotel! Everyone was so kind and accommodating. Peter was so gracious-held our bags and let us freshen up so we could explore the city when we first arrived. The food and drinks were incredible as well! If we are in the area again, we will most definitely be staying here. "

"Will definitely stay here again"

"One our favourite stays in a very long time. Everything about the property and surrounds was truly fantastic!"

"Friendly receptionist. I found some hair around the drain in the bathroom."

"The room was clean and comfortable. I reported that the Wifi didn’t work for our 2-3 day stay, and the Safe Box didn't work either. Plus, the iron although it worked perfectly, leaked water onto the carpet. The front desk staff were friendly and helpful. "