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"This resort is truly exceptional! From the moment you arrive, you’re greeted with a refreshing cold drink and a cooling wet towel—such a thoughtful touch. The staff are incredibly friendly, always going above and beyond to ensure your every need is met. The level of cleanliness is unmatched; from the rooms to the common areas, there is constant attention to detail, making sure everything is spotless at all times. Every aspect of the experience is designed to make you feel pampered and well cared for, including the kids! We stayed in a Regency Club room, and it was worth every cent. The food options were abundant, and what truly stood out was the attention to my son’s dietary needs—being Coeliac, he was personally approached each day by the staff to ensure his meals were prepared separately and safely. This thoughtful and proactive service made our trip so much easier and more enjoyable, allowing us to relax without worrying about his food restrictions. We will return to this resort the next time we are in Bali, we loved everything about it. "

"Beautiful staff and very friendly and helpful"

"Excellent stay!! Strongly recommend for families with small kids "

"One of a kind gem. I have never experienced this high level of service, architecture and creativity in a hotel stay before."

"While the building is dated and could use a refresh, it was very clean and the staff were freindly and super accommodating. I will return to this place next time."

"all the staff are very friendly and nice"

"Quiet environment. Excellent beach. "

"Staff were fantastic, could not fault any part of this hotel. We will definitely be back."

"Enjoyed our stay very much. Good value for money. Staff were friendly and helpful. Love the location with easy access to the beach and many shops, restaurants along Kuta. We also tried their spa. "