Balsall Common Holidays

An ok stay but property needs some TLC eg Curtains held together by two hooks one at each end leaving a U shape profile against window when closed.

Room had a musty smell. Breakfast was good

Saint Pauls house has a restaurant under the hotel, you cant really here anything from downstairs. Theres not a lot of food options also you will need to book a table as it might be booked up and no space till someone has finish which could be a long wait. The room is very comfy and the size of the bed was a bit small for 2 adults. you dont need to bring shampoo or body wash as they provide you with that. The lift non funtioning. I didnt have good view outside of the window. The room itself was clean. we rased the heat to 30 which meant that it was cold and kept terning off and we had to put it on again about 5 times. if your staying one night you dont get a remote which is odd. We recommend everyone to book another hotel!!

I have stayed in this hotel many times but since it is no longer a Marriott hotel you can really notice the difference

Generally I enjoyed my stay. The spa is lovely. But the floors are thin and you can easily hear the people in the room above stomping about. Also the ceiling of our room was not clean and had marks and stains all over it above the bed which just looked off putting. But generally my stay was fine.