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"Hotel really nice, staff extremely helpful and friendly. Only a couple of things thst could be changed....tea spoons instead of wooden stirrers, biscuits in room, dog bed and bowl would be a nice touch too when u are staying with your pooch."

"One of the older original hotels in the town which has retained its high level of customer service. A quirky compact lift is a unique feature and the rooms have wi-fi, Netflix and Youtube on the TV! Limited electric sockets in the room but daily cleaning maintains a very high standard. Breakfast is very good, cooked to order and a great choice. Best of all are the staff, who are all very friendly, helpful and professional."

"We came to Llandudno for a little bit of down time from the chaos of day to day life. The hotel gave us that in abundance. The staff were super friendly, the room was beautiful, the pool area was amazing and breakfast was delicious. We will definitely be back again."

"Friendly staff, lovely spa facilities & nice food. Recommended!"

"Fantastic stay - lovely room and location . Food and service in bar and restaurant all excellent . Lovely team and every single one helpful and friendly . Ate in most nights and food excellent especially the cheesecake !! Can’t fault anything ! "

"Hotel was good enough, a little dated. Parking was a pain as we had to try and find street parking which you got to pay for unless you can get the street outside the hotel then its free till 10am"

"Check in was smooth. Room was spacious with nice bed, good linens and well cleaned. The only disappointment was, we got room on the basement which doesn’t have any sea views.There were no dental kit in the toilet. There is an indoor swimming pool which can accommodate 10 people at a time and will open from 8.30 to 6 pm. Unfortunately the changing rooms were under refurbishment.There is a bar situated near to the reception. The breakfast was very good and value for money.The parking was on the side of the road which you have to pay in the day time which cost around 6 pounds and at the night it is free till 10 am The hotel situated at the excellent location with many other hotels in the sea shore with nearby shops and restaurants. Overall we recommend this hotel for stay. Great value for money."

"Brilliant location, very helpful staff. A 3 star hotel that felt like a 4 star one. Good breakfast too. Very impressive. "

"Excellent location , helpful staff, breakfast overcame our expectations, bed not so comfortable but overall we had a great time . If you need an elevator this is not the right hotel for you. Amazing views!! "