Bansko Hotel Guide - Luxury Hotels in Bansko, Blagoevgrad Province

"Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants"

"Spa was nice"

"Fine, but not great. Our room included a broken shower door (large sliding glass was off track and hanging dangerously). The breakfast buffet was in a windowless basement, with a coffee machine that was broken and leaking water all over the floor. The staff was not friendly; they did not explain amenities at check-in, and when asked basic questions, they were unresponsive and curt. The lights in one elevator lobby were broken, so waiting was very dark in a tight space. The room was large, but...

"Walls are so thin that I could hear the people in the next room snoring and not only hear them speaking on the phone but also the callers. The hotel stank of tobacco and the staff is generally quite rude and unhelpful. The location was the one positive thing about this hotel, as you can easily access shops and restaurants of Bansko."

"The room was very convenient, with a lovely bathroom. Great area for walking and relaxing"

"Every yeat we stay at Regnum hotel and it is always perfect. They have made renovation of the main hall and it looks beautiful. Since we always book family apartment with kitchen, there are plates, glasses but never any dishes to make food - sinple soup or pasta. "