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Hotel Excelsior San Marco

4.0 star property
Adults-only Bergamo hotel in Citta Bassa with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior San Marco

Front of property – evening/night
View from property
Lunch and dinner served, international cuisine
Fitness facility
Down duvets, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Guests liked:

Comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is €111
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Flat-screen TV
Blackout curtains
Down duvet
Bidet
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
  • 14.9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room

Down duvets, minibar, in-room safe, desk

Deluxe Single Room

Highlights

Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bidet
Hairdryer
Rainfall showerhead
Bathrobes
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Twin Room

Down duvets, minibar, in-room safe, desk

Superior Twin Room

Highlights

Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bidet
Hairdryer
Rainfall showerhead
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Down duvets, minibar, in-room safe, desk

Standard Twin Room

Highlights

Flat-screen TV
Blackout curtains
Down duvet
Bidet
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | Living room

Suite

Highlights

Flat-screen TV
Blackout curtains
2 bedrooms
Down duvet
Bathrobes
Bidet
Hairdryer
Private bathroom
  • 37.0 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Down duvets, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Rainfall showerhead
Bathrobes
Bidet
Jetted bath
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Room amenity

Deluxe Twin Room

Highlights

Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Rainfall showerhead
Bathrobes
Bidet
Jetted bath
  • 19 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

Highlights

Flat-screen TV
Blackout curtains
Down duvet
Bidet
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bidet
Hairdryer
Rainfall showerhead
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bidet
Hairdryer
Rainfall showerhead
Bathrobes
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Room selected at Check-In

Room selected at Check-In

Room selected at Check-In

Highlights

Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bidet
Hairdryer
Rainfall showerhead
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Business Double Room

Business Double Room

Highlights

Flat-screen TV
Blackout curtains
Down duvet
Bidet
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Piazzale della Repubblica 6, Bergamo, BG, 24122

What's nearby

  • Via XX Settembre - 8 min walk - 0.7 km
  • Basilica di Santa Maria Maggiore - 15 min walk - 1.3 km
  • Piazza Vecchia - 16 min walk - 1.4 km
  • University of Bergamo - 17 min walk - 1.5 km
  • Humanitas Gavazzeni Hospital - 20 min walk - 1.7 km

Getting around

  • Bergamo Alta Funicular - 5 min walk
  • Bergamo Orio al Serio Airport (BGY) - 9 min drive

Restaurants

  • ‪Balzer - ‬6 min walk
  • ‪Le Iris - ‬3 min walk
  • ‪Bobino Bar & Restaurant - ‬3 min walk
  • ‪Ristorante OKAI - ‬5 min walk
  • ‪A.I. Giardini - ‬1 min walk

About this property

Hotel Excelsior San Marco

Upscale hotel located in Citta Bassa
A free breakfast buffet, an adjacent golf course and a bar are just a few of the amenities provided at Hotel Excelsior San Marco. The on-site international cuisine restaurant, Roof Garden Restaurant, offers lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), smoke-free property and wedding services
  • Multilingual staff, luggage storage and a front desk safe
  • A lift, a 24-hour front desk and concierge services
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 155 rooms offer amenities, such as free WiFi and safes, as well as minibars and free bottled water.
Extra conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • 30-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 12 January:
  • Dining venue
The property will be renovating from 1 November 2023 to 29 December 2024 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 5 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 50.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Property Registration Number 016024-ALB-00005

We should mention

All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Frequently asked questions

Is Hotel Excelsior San Marco pet-friendly?

Yes, Hotel Excelsior San Marco allows cats and dogs (limit 1 total) with a maximum weight of up to 5 kg per pet.

How much does it cost to stay at Hotel Excelsior San Marco?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Excelsior San Marco on 20 Dec 2024 start from €101.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Excelsior San Marco?

Self-parking is available for EUR 25 per night.

What time is check-in at Hotel Excelsior San Marco?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Excelsior San Marco?

Checkout is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Excelsior San Marco located?

Located in Citta Bassa, this golf hotel is within a 10-minute walk of Matris Domini Monastery, Cantoniera della Presolana, and Piazza Matteotti. Largo Porta Nuova and Via XX Settembre are also within 10 minutes. Bergamo Alta Funicular is 5 minutes by foot and Bergamo Station is 14 minutes.

Hotel Excelsior San Marco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1000 reviews" "
Rating 8 - Good. 328 out of 1000 reviews" "
Rating 6 - Okay. 62 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 2 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Enrique, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Vincenzo, Doha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, practical rooms which were cleaned daily. Would highly recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
Que esta muy cerca de la ciudad amurallada
Stayed 1 night in Oct 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

DRAMOS

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bathroom!!! Room was spacious, quiet, had everything you need
Stayed 3 nights in Oct 2024

6/10 Okay

Anthony

Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Riki

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No drinking water available in rooms or lobby. :( Rooms are tiny. Parking is expensive
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first visit to Bergamo but it won’t be our last. The hotel is a five minute walk to the funicular for the old city which is stunning. We were fortunate with the weather but the views from Rocca (off the tourist route a bit) are wonderful. Hotel breakfast first class, excellent, helpful staff and clean facilities. We loved it.
Stayed 2 nights in Sep 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a 4 star hotel. And NOT Adult Only, as advertised on British booking sites. The hotel is currently under refurbishment and we requested a twin room, we were in an older room which was very dated but preference was twin room over a newer room with a double so we were fine with this. When we arrived to our room, the chair fabric was torn and there was an iron burn mark on the carpet. There was an adjoining door and we could hear the people next door arguing and going to the toilet. At breakfast we realised it was indeed family friendly. One of us were bitten by a suspected poisonous spider in bed, three bites which resulted in a trip to the pharmacy, some antibiotic cream, and a second trip to the GP for more medication when we got home. Hotel staff apologised but because we were leaving the same day they weren't too concerned. Said they would fumigate for the next person. Reception staff friendly enough, bar staff super kind & the breakfast was good, although not as peaceful as we’d have liked! Good location to walk to / get the feniculore to the Citta Alta but a 15/20min walk from the atmosphere of the Citta Bassa. View from the room made the trip, despite us being the only balcony on the 7th floor without chairs to enjoy it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. They even provided an upgrade for a renovated room, which was really comfortable, technological, and cozy. Really close to Città Alta.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas, Cherry Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a good location. 15 minute walk from train station. Close to a lot of good restaurants. Staff are great. Breakfast was included. Room air conditioning could have been colder/better.
Stayed 2 nights in Aug 2024

8/10 Good

Vera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, excellent location - central, but not on the super loud road. Could do with more toiletries and better hair dryer in the hot weather. Would appreciate a bit of control from staff over tables at breakfast, as for bigger groups there isn't always enough big tables- they are taken by 2 people. Breakfast itself is fine. Parking small, but they take your car to garage and drive it back whenever you need, so no issues.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne-Grete

Liked: Amenities
Beautiful hotel, great location. My only complaint is the price of parking which cost me 60 euros for two nights. Far too much, and the most expensive I have ever paid.
Stayed 2 nights in Aug 2024

10/10 Excellent

G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - close to both the Old Town and beautiful central new town.
Stayed 6 nights in Aug 2024

8/10 Good

Helena

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant excellent
Restaurant food and service was excellent. Room was apparently an upgrade, if so it was disappointing. Breakfast was chaotic.
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfy bed
We spent one night at this hotel at the end of our holiday that took us to a couple of places throughout Northern Italy. Nice hotel, convenient location for exploring both Bergamo old town and new town. The room's aesthetic was maybe a bit dated, but was well maintained. Bed was comfortable, room was clean and the air conditioning worked well. Bus to airport stops not far from the hotel, and about a 15 minute walk to the train station. Staff were friendly and helpful. Breakfast had a decent selection Would certainly stay here again if we return to Bergamo.
Stayed 1 night in Aug 2024