2/10 Terrible
Virginia
Travelled with partner
28 Dec 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The room itself needs an entire facelift. It reeked of cigarette smoke and we were in a non smoking room. There were cockroaches in the room which indicated there was likely an infestation and was very unsettling. The bathroom was disgusting, along with the overall room itself. There was dirty throughout the room and close by the bed. As well as a lot of dust and might be cobwebs behind the bed. There was hair on the towels in the bathroom and it also looked as though the bathtub hadn’t been cleaned in some time. The kitchen area has dirt all throughout that could not be cleaned by a standard turnover service. There needs to be deep cleaning done at the very least or a complete remodel. It is not the managers or cleaning staffs fault. The owner should have the rooms deeply cleaned and require the staff to do a more thorough clean during each turnover or guest stay. Overall we were so appalled by the condition of the room we felt repulsed and did not feel safe to stay there. We stayed the one night as we had no where else to go but checked out asap and found another hotel the next day. I would like the owner to contact me at McFadden.v@live.ca for a refund.
Virginia
Stayed 6 nights in Dec 2024