Hilton Birmingham Metropole

4.0 star property
Family-friendly Birmingham hotel in Marston Green with 2 restaurants

Choose dates to view prices

Photo gallery for Hilton Birmingham Metropole

Indoor pool
2 bars/lounges
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Bar
  • Gym
  • Pet-friendly
The current price is €112
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

Deluxe Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Dinner By The Water Stay)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Single Beds

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Single Beds

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Parking)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Double Beds

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed (New Year Gala)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Corner

Highlights

Individually decorated
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Business Lounge Access

Highlights

Individually decorated
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

Single Room, 1 Double Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Room, 1 Queen Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
National Exhibition Centre, Birmingham, England, B40 1PP

What's nearby

  • National Exhibition Centre - 8 min walk
  • Resorts World Arena - 8 min walk
  • The Bear Grylls Adventure - 8 min walk
  • The Vox Conference Centre - 10 min walk
  • Resorts World Birmingham - 10 min walk

Getting around

  • Air Rail Link Tram Stop - 5 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬7 min walk
  • ‪Food & Bar Hall 3 NEC - ‬13 min walk
  • ‪PizzaExpress - ‬10 min walk
  • ‪Gild Lobby Bar & Lounge - ‬1 min walk

About this property

Hilton Birmingham Metropole

Upscale family-friendly hotel near National Exhibition Centre
Located close to Resorts World Birmingham and The Bear Grylls Adventure, Hilton Birmingham Metropole provides a free daily manager's reception, concerts and live shows and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also find perks such as:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a 24-hour front desk and multilingual staff
  • ATM/banking services, tour/ticket information and 31 meeting rooms
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 795 individually decorated rooms include perks such as 24-hour room service, as well as amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs and free extra beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 34 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 16.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Does Hilton Birmingham Metropole have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Birmingham Metropole?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on 16 Mar 2025 start from €111.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Birmingham Metropole pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of GBP 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Birmingham Metropole?

Self-parking is available for GBP 16.00 per night.

What time is check-in at Hilton Birmingham Metropole?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hilton Birmingham Metropole?

Checkout is at noon.

Where is Hilton Birmingham Metropole located?

This family-friendly Birmingham hotel is located near the airport, within a 10-minute walk of National Exhibition Centre, The Bear Grylls Adventure and Resorts World Birmingham. Bullring & Grand Central and Utilita Arena Birmingham are also within 16 mi (25 km). Air Rail Link Tram Stop is 21 minutes by foot and Birmingham International Station is 21 minutes.

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 311 out of 733 reviews
Rating 8 - Good. 184 out of 733 reviews
Rating 6 - Okay. 106 out of 733 reviews
Rating 4 - Poor. 83 out of 733 reviews
Rating 2 - Terrible. 49 out of 733 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I stayed here Saturday through to Sunday to watch Craig David at the BP pulse live. After doing a bit of research so glad we stayed at the Hilton. Upon arrival, parking was very easy to navigate. We checked in and was informed to book dinner reservations and swimming pool reservations which I think helped us secure on the Sunday a swimming slot at 10 o’clock, which was a perfect time and not many people were using their facilities. We was not able to book into their restaurant for dinner, but we went to the nearby restaurants close to BP pulse live venue. We stayed in room 4097 and was overlooking the car park very nice room the bed was amazingly comfy, and stylish. Parking is £16 for overnight stays. Staff were all very helpful, polite and professional. Breakfast was amazing . A large variety of options . All the coffees hot chocolate juices . Cooked breakfast, porridge, cereals and Pastries. Stylish decor throughout and very pleased we stay at the Hilton for our weekend getaway. We used the pool the following day on check out and had full use of the steam room, sauna,pool and jets . Manage to get a sun lounger and was very relaxed afterwards. The only point I’d recommend them adding was shampoo and conditioner as they didn’t have these in the showers just body wash which was lovely Crabtree brand smells amazing! Part from that had hair dryers and towels to use for free . Would recommend and stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Alejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel. If you are going to the NEC, location is excellent and you have plenty of dining and entertainment options.
Stayed 3 nights in Nov 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, accessible, and staff very polite
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Unfortunately the pool was closed due to technical issues, some of the staff seemed like they didn’t know how things worked at the hotel (possibly new starters) other than that a pleasant stay Bar prices are maybe a tad higher than expected
Stayed 1 night in Jan 2025

6/10 Okay

Philip

Stayed 1 night in Jan 2025

6/10 Okay

Philip

Business traveller
Very tired hotel. Needs a complete face-lift, trading on its reputation.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean, nice big rooms, and lovely staff.
Stayed 3 nights in Jan 2025

8/10 Good

Hannah

Stayed 2 nights in Nov 2024

8/10 Good

Nicolette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with facilities in room and in the general Communal areas as you would expect for a hotel of this branding. Excellent quality and selection of food options for breakfast. I’m gluten free and options were available but had to ask for these which is pretty standard of most hotels. The only thing that let our stay down was our ‘executive room’ looked out onto a roof and pipes, not great when paid more for a ‘better’ room but in the grand scheme of things wasn’t that big of a deal. One lift was also out of action that serviced our room area which meant a long wait as the lift was often full or had a big queue as there were several Christmas parties on the night we stayed. Not clear where to find stairs as this would have been better for us only being on the first floor.
Stayed 1 night in Dec 2024

4/10 Poor

Claire

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The car park was so full had to drive around for ages to find a space. Check in was efficient and speedy. Room was standard. However the bar and restaurant were very poorly staffed resulting in very long queues. For drinks. Queues to get into restaurant for breakfast was lengthy then had to queue ages for coffee machines and again for food. Not what we would expiration a quality hotel.
Stayed 1 night in Dec 2024

8/10 Good

Ashslynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say the hotel is quite large , nice pool a few restuarnts on the property ... my rooms we ok minis the heating but overall the staff was very helpful .

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend and would stay again
Stayed 1 night in Dec 2024

8/10 Good

Bronwynn

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Debi Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location for Pulse Live
Stayed 1 night in Nov 2024

8/10 Good

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the hilton. The only let down was the main entrance door was broken so had to gonin another way. If id of had a message i would of got dropped off closer the the other entrance with all our bags. And the lift was also broken.
Stayed 1 night in Nov 2024

6/10 Okay

kamille

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Hard bed. The worst sleep of my life
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute legends, I left my wedding ring in the bathroom and they posted back to me. Amazing service and very friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Ruth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ok stay not worth the money though
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were lovely We had an adjoining room and could here everything next door maybe her singing was good in her head but overall was a lovely stay The drink were very expensive as a paying guest maybe should be a discount
Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place
Nice 2 night stay while I attended an event. Room was clean. Building was quiet. Staff, all but one were, polite and professional and attentive. Was out most of the day and was sick to death of sandwiches on offer. Wanted to get something from the restaurant my perogative, and carry to my room. The rude man behind the bar acted like he was in a busy fulll bar and customers all around. Was just little ole me apparently must not have looked like a tipper. Anway after his 4th act of blatant dismissive behaviour I went back to the kiosk and got a sandwich- at least that staff were polite and attentive. Would stay again but need to find somewhere to eat that isnt a sandwich and has customer service.
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Pretty Good
Hot tap on bath was inoperable Hair in bath
Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024