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Best Western Mountain Lodge at Banner Elk

2.5 star property
Hotel in Banner Elk with free breakfast and fitness centre

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Mountain Lodge at Banner Elk

Exterior
Garden
Pillow-top beds, in-room safe, laptop workspace, iron/ironing board
Free daily full breakfast
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Air conditioning
    Air conditioning
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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Exterior
Graystone Lodge, Ascend Hotel Collection
Pool
Breakfast included
Pet-friendly
Parking included
9.4 out of 10, Exceptional, (682)
The price is €120
includes taxes & fees
26 Nov - 27 Nov
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About the area

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

What's nearby

  • Lees-McRae College - 11 min walk
  • Sugar Mountain Resort - 5 min drive
  • Land of Oz - 12 min drive
  • Beech Mountain Resort - 14 min drive
  • Hawksnest Tubing Park - 17 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 73 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Beech Mountain Brewing Company - ‬14 min drive
  • ‪Blind Elk Tap Room Banner Elk - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪5506' Bar - ‬12 min drive

About this property

Best Western Mountain Lodge at Banner Elk

Hotel near Sugar Mountain Resort
You can look forward to free full breakfast, a garden and a gym at Best Western Mountain Lodge at Banner Elk. In addition to a business centre, guests can connect to free WiFi in public areas, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • A vegetable garden, a front desk safe and free newspapers
  • A vending machine, concierge services and a banquet hall
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 100 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as desk chairs and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with shower/bath combinations and free toiletries
  • 30-inch flat-screen TVs with cable channels and DVD players
  • Fridges, microwaves and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3,600 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 10 per pet, per day (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from 29 May to 05 September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Banner Elk Best Western
Banner Elk Lodge
Best Western Banner Elk
Best Western Mountain Lodge
Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge Hotel
Best Western Mountain Lodge Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Mountain Banner Elk
Best Mountain At Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk

Frequently asked questions

Does Best Western Mountain Lodge at Banner Elk have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

Is Best Western Mountain Lodge at Banner Elk pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Mountain Lodge at Banner Elk?

Self-parking is free at this property.

What time is check-in at Best Western Mountain Lodge at Banner Elk?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Mountain Lodge at Banner Elk?

Checkout is at 11:00 AM.

Where is Best Western Mountain Lodge at Banner Elk located?

Situated in Banner Elk, this hotel is 0.5 mi (0.9 km) from Lees-McRae College and 2 mi (3.1 km) from Sugar Mountain Resort. Banner House Museum and Sugar Creek Gem Mine are also within 2 miles (3 km).

Best Western Mountain Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1001 reviews" "
Rating 8 - Good. 329 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dan

Stayed 3 nights in Sep 2024

10/10 Excellent

Averie

Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice, clean place to stay. Loved how convenient it was to everything. We only stayed a night. Unfortunately it was very loud starting at 5am. From people being loud to garbage being collected, all before 6am. But thankfully everything else was very good, including it being clean and the breakfast offered was very nice. I do recommend trying them as my experience may have been just a fluke.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here in the aftermath of Hurricane Helene after being trapped in Banner Elk. Despite having no electricity, water, cell service, phone or internet the management, staff and everyone else there all came together as a community and worked together to do everything possible for each other and everyone there and to keep everyone's spirits high Despite all the tragedy and destruction. We will forever remember the smiling faces, kindness and support offered by the wonderful people here. May God bless you and yours.
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
My friend had an accident while we were staying here. Everyone was very thoughtful and helpful!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and efficient!
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to OZ Very friendly and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Brick

Liked: Cleanliness, staff & service, property conditions & facilities
Vry nice
Stayed 1 night in Sep 2024

6/10 Okay

gwendolyn

Travelled with family
Liked: Cleanliness, staff & service
Thought it had a pool and it use too but its been drained and damaged. It did have a microwave and fridge in room which was a plus. No elevator so if you have a lot of luggage you wanna be on 1st floor
Stayed 1 night in Sep 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

Travelled with family
Great hotel to stay at.
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend this hotel to anyone going to see The Land of Oz or going up here to ski. Great convenient location.lots of great restaurants around this area too.
Stayed 1 night in Sep 2024

8/10 Good

Debra

Travelled with group
Need to remove carpet in rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Travelled with family
When we pulled up I was a little nervous, especially when the rooms were accessed from outside much like old school Motels but when I opened the door to the room I was amazed. The room was very clean and beautiful! Very spacious and I actually loved the easy access to the parking lot etc. And our room was right across from the doors to the main lobby. Breakfast (Saturday) could be a little better but that’s the only complaint! Would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Travelled with family
Liked: Amenities
The clerk was so friendly and helpful. She told us the best places to eat and she was absolutely right. The lobby was decorated in a Scottish theme and was very nice. I would highly recommend this place
Stayed 2 nights in Sep 2024

6/10 Okay

Vicki

Liked: Staff & service
Comfortable mattress. Clean room. Property needs updating. Bathroom is tiny and has no fan.
Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimiko

Liked: Cleanliness, staff & service, property conditions & facilities
I liked seeing the mountains as soon as I step outside.
Stayed 2 nights in Sep 2024

6/10 Okay

Judy

Never told us you must have a minimum of 4 nights stay to qualify for maid service and clean towels. Unacceptable!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nolvis, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Travelled with partner
Great stay
Stayed 1 night in Aug 2024