Upon our arrival, the on-hand front desk person lacked the overall knowledge expected of even the most basic representative of the hospitality industry. Greetings were dry, and details regarding the inn and its history were deficient (ie: ?Oh, I want to show you this ? the guy who built this house invented that.? while pointing at a very unique propeller on the wall which could have, undoubtedly, been a very interesting conversation piece). She then proceeded to tell us that we would have to pay an extra $20 per person for breakfast because it was not included in the rate we paid, when questioned, she stated that the ?Girl who made our reservation doesn?t even work here anymore.? She then showed us to our room, and asked that we return to the office in a few minutes because the owner would be there at that time and would be able to tell us whether or not our breakfast was included in our rate. The owner, Debbie arrived and immediately remedied the breakfast inclusion debacle.
Our suite, The Hunter?s Den, was not well appointed on the bottom floor. There was an empty, cheap air freshener plugged in behind the door. There were dead bugs inside of the heater, and stains as well as a dead fly smashed on the blinds/shade. The WiFi was not reliable which was understandable given the very odd weather we were experiencing during our visit. The second floor was incredible. The massive bed was extremely comfortable and the linens provided were top-of-the-line. The sky light added an amazing amount of natural light, the tiny office nook was very helpful, and the bathroom was impressively clean. The jacuzzi tub and fireplace worked wonderfully.
Breakfast was plain but good. We were served yogurt with strawberries, homemade lemon bread, and bacon egg and cheese sandwiches. No complaints. Service was much better in the morning.
Overall, average.