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NH Collection Palacio de Burgos

4.0 star property

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Hallway
Reception
Fitness facility
Daily buffet breakfast (EUR 20.80 per person)
Premium Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Air conditioning
The current price is €116
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(46 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, River View

Superior Room, River View

Superior Room, River View

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
Calle de la Merced, 13, Burgos, Burgos, 9002

What's nearby

  • Burgos Cathedral - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Burgos Castle - 6 min walk - 0.6 km
  • Museum of Human Evolution - 8 min walk - 0.7 km
  • Abbey of Santa Maria la Real de Las Huelgas - 19 min walk - 1.6 km

Getting around

  • Burgos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 152 min drive

Restaurants

  • ‪Cerveceria Morito - ‬5 min walk
  • ‪La Mejillonera - ‬5 min walk
  • ‪Rincón de España - ‬5 min walk
  • ‪Confiteria Ibañez - ‬4 min walk
  • ‪En Tiempos de Maricastaña - ‬4 min walk

About this property

NH Collection Palacio de Burgos

Upscale hotel in a shopping district
Take advantage of dry cleaning/laundry services, a bar and a gym at NH Collection Palacio de Burgos. The on-site local cuisine restaurant, Rincon de la Merced, offers lunch, dinner and children's meals. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • 5 meeting rooms, smoke-free property and a banquet hall
  • A water dispenser, a front desk safe and laundry services
  • Guest reviews speak highly of the helpful staff
Room features
All 110 rooms have comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
Other amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Plasma TVs with satellite channels
  • Eco-friendly cleaning products, electric kettles and daily housekeeping

Languages

English, Spanish

Similar properties

Exterior

AC Hotel Burgos by Marriott

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 683 reviews
The price is €109
includes taxes & fees
20 Jul - 21 Jul
AC Hotel Burgos by Marriott

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 20.90 per day)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20.80 for adults and EUR 10.40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20.80 for adults and from EUR 10.40 for children
  • Covered self-parking fee: EUR 20.90 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

Is NH Collection Palacio de Burgos pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 35 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Palacio de Burgos?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Burgos on 29 Jun 2025 start from €116.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Palacio de Burgos?

Self-parking is available for EUR 20.90 per day. Limited spots are available.

What time is check-in at NH Collection Palacio de Burgos?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at NH Collection Palacio de Burgos?

Checkout is at noon.

Where is NH Collection Palacio de Burgos located?

Located in the heart of Burgos, this hotel is steps away from La Merced Church, Burgos Teatro Principal and Arco de Santa Maria. Burgos Cathedral and Museo de Burgos are also within 5 minutes. Burgos Station is 9 minutes by foot.

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NH Collection Palacio de Burgos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 536 out of 818 reviews
Rating 8 - Good. 210 out of 818 reviews
Rating 6 - Okay. 42 out of 818 reviews
Rating 4 - Poor. 17 out of 818 reviews
Rating 2 - Terrible. 13 out of 818 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Very well located
Stayed 1 night in Jun 2025

10/10

Great location
Stayed 1 night in May 2025

10/10

Excelente
Stayed 2 nights in Jun 2025

10/10

Great Hotel, the location is perfect!
Stayed 1 night in Jan 2025

8/10

Great hotel. Just
Stayed 2 nights in Apr 2025

8/10

Good overall, rooms could use some updating
Stayed 2 nights in Jun 2025

10/10

We loved the place
Stayed 1 night in Dec 2024

8/10

Property is dated / rooms
Stayed 3 nights in Apr 2025

10/10

Lovely hotel with great service
Stayed 1 night in Oct 2024

8/10

Service was good. Room needs update.

10/10

Excellent stay, very nice people
Stayed 1 night in May 2024

8/10

Very friendly, efficient, and knowledgeable front desk staff.
Stayed 1 night in Oct 2024

10/10

Great hotel
Stayed 2 nights in Mar 2024

10/10

Very charming and the staff is wonderful as well.
Stayed 1 night in Jul 2024

10/10

Very good hotel and service
Stayed 1 night in Jul 2024

10/10

Beautiful old palacio now luxurious hotel
Stayed 1 night in Oct 2024

10/10

Great location especially if travelling with a dog. Lovely hotel and staff. All old city 5 minutes walk.
Stayed 1 night in Sep 2024

8/10

Brief stop over in Burgos. The NH hotel was perfect.
Stayed 1 night in Sep 2024

10/10

Excellent place
Stayed 3 nights in Apr 2024

10/10

n/a
Stayed 1 night in May 2025

8/10

Great location for visiting the highlights of Burgos and close to the bus station. Brekfast was good.
Stayed 1 night in Jun 2024

8/10

This was a return visit to a property we last visited 5 years ago. Everything was very good except: we checked in online in advance and selected our favorite room location. On arrival at 15:30 (early) we were told it was not available. Disappointing. Dinner at the hotel was excellent, a surprise. Breakfast was not as elegant as 5 years ago, not a surprise.
Stayed 1 night in May 2025

8/10

All good except the cost for the dog of €35, this is the highest we have paid. Also bar bill was extortionate
Stayed 1 night in Mar 2025

10/10

What a lovely hotel, great location with carpark which also had an EV charger. Staff very friendly hotel clean. Excellent breakfast. I would highly recommend.
Stayed 1 night in Sep 2024

10/10

Fantastic property, just outside the city gate. Can’t fault it, a great treat for a pilgrim and aim to resume when I resume next year.
Stayed 1 night in Oct 2024