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Crystal Hotel

3.5 star property
Victorian hotel in Cambridge with free parking

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Photo gallery for Crystal Hotel

Standard Twin Room
Restaurant
Garden view
Reception
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About the area

Map
167-169 Hills Rd, Cambridge, England, CB2 8RJ

What's nearby

  • University of Cambridge - 20 min walk - 1.7 km
  • Addenbrooke's Hospital - 2 min drive - 1.7 km
  • Royal Papworth Hospital NHS Foundation Trust - 3 min drive - 2.0 km
  • Anglia Ruskin University - 3 min drive - 2.4 km
  • Cambridge Corn Exchange - 4 min drive - 2.5 km

Getting around

  • Cambridge Station - 11 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪Tenpin - ‬4 min walk
  • ‪Mina Steakhouse - ‬8 min walk
  • ‪Five Guys Cambridge Leisure Park - ‬4 min walk
  • ‪Chicken Rush - ‬2 min walk
  • ‪Wagamama Cambridge Leisure Park - ‬4 min walk

About this property

Crystal Hotel

Hotel near University of Cambridge
Crystal Hotel provides a garden and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Express check-out, smoke-free property and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Crystal Hotel have comforts, such as laptop-friendly workspaces, as well as Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 25-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

Chinese (Mandarin), Dutch, English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Frequently asked questions

Is Crystal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystal Hotel?

Self-parking is free at this property.

What time is check-in at Crystal Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Hotel?

Checkout is at 10:00 AM.

Where is Crystal Hotel located?

Located in Queen Edith's, this hotel is within 1 mile (2 km) of Cambridge Junction, University of Cambridge and Addenbrooke's Hospital. University Botanic Gardens and Cambridge Muslim Welfare Society are also within 1 mile (2 km). Cambridge Station is 11 minutes by foot.

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Crystal Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 174 out of 418 reviews
Rating 8 - Good. 146 out of 418 reviews
Rating 6 - Okay. 59 out of 418 reviews
Rating 4 - Poor. 26 out of 418 reviews
Rating 2 - Terrible. 13 out of 418 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10

It’s convenient if just stay
Stayed 1 night in May 2025

10/10

On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
Stayed 2 nights in Apr 2025

10/10

Very friendly staff
Stayed 2 nights in Mar 2025

8/10

Nice and warm,and bed was comfy
Stayed 1 night in Feb 2025

6/10

Quaint place, needs a bit of TLC though. The staff were very friendly and attentive and we appreciated the short cancellation period during these turbulent times. Everything was clean but the rooms could definitely do with some freshening up.
Stayed 1 night in Apr 2025

8/10

Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Stayed 1 night in Dec 2024

10/10

Fantastic welcome and comfortable room. An ideal stopover for enjoying a gig at Cambridge junction (2 minute walk away). The food in the restaurant downstairs was delicious and service great too. Tip - swipe the room keycards really fast or they don’t work. Lovely wooden staircases (lots of them).
Stayed 1 night in Mar 2025

8/10

A good place to stop over,basic but clean,compfortable and freindly staff on reception.All okay.
Stayed 1 night in Mar 2025

8/10

Excellent value for money. Clean and comfortable. Very friendly and helpful lady on reception.
Stayed 1 night in Feb 2025

10/10

A little gem just outside the City Centre. Would recommend to anyone, as good as any mainstream stay over.
Stayed 1 night in Oct 2024

8/10

Friendly staff with a nice homely feel
Stayed 1 night in Nov 2024

8/10

Friendly and the responsible stuff and with a restaurant offering Chinese food.
Stayed 1 night in Oct 2024

10/10

Lovely hotel. Beds a bit uncomfortable though only issue really. But would not rate it down just for this lovely stay ☺️. Friendly staff
Stayed 1 night in Jan 2025

10/10

Comfortable rooms and friendly staff.
Stayed 2 nights in Jun 2024

10/10

Always a great stay :) excellent, kind hospitable service. Clean, comfortable.
Stayed 1 night in Oct 2024

8/10

Good place to stay for the price
Stayed 1 night in May 2024

10/10

Have stayed here many times before, could do with a little updating, modernisation etc, but apart from that, clean quiet and comfortable. We would absolutely stay there again!
Stayed 2 nights in Sep 2024

10/10

Nice comfortable room,clean but does look a little tired,furnishings were all in working order and the shower was nice,we would stay again
Stayed 1 night in Oct 2024

10/10

Perfect room and area for our stay
Stayed 1 night in Apr 2024

10/10

nice quiet room, friendly staff and atmosphere
Stayed 1 night in Jul 2024

10/10

clean and quiet, nice restaurant downstairs, check in was quick and hassle free
Stayed 1 night in Jun 2024

8/10

It’s a nice place to stay a couple nights,old building a bit outdated,but it’s clean,friendly staff .
Stayed 2 nights in Sep 2024

6/10

My scores are because are room was very cold had no heating on we nearly moved hotel but was told heating went on twice a day in the morning and evening it did get better and resided to stay. Room was small and needs a upgrade but the bathroom was very nice sorry did not take photos.
Stayed 2 nights in Feb 2025

8/10

Receptionist was helpful and swopped our room for a groundfloor accessible room. Room was a bit dated, but clean and tidy. There is an onsite Chinese restaurant, we had prebooked elsewhere, but it looked (& smelt) good. Very handy for Addenbrookes & good parking.
Stayed 1 night in Dec 2024

10/10

Enjoyable stay nice and friendly staff.
Stayed 2 nights in May 2023