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Capital O Cancun Ocean View, Cancún

3.0 star property
Hotel with a 24-hour front desk, near Ultramar Ferry Puerto Juárez

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Photo gallery for Capital O Cancun Ocean View, Cancún

Outdoor pool
Deluxe Double Room
Outdoor pool
Standard Triple | Balcony
Bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk

Room options

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About the area

Map
Calle 15 #39, Smz 64, Mz 22, Lote 5, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 15 min walk
  • Plaza 28 - 3 min drive
  • Ultramar Ferry Puerto Juárez - 4 min drive
  • Cancun Mall - 5 min drive
  • Puerto Cancun Marina Town Center - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪El Paisano del 23 - ‬8 min walk
  • ‪Mercado independencia - ‬8 min walk
  • ‪El Pocito - ‬6 min walk

About this property

Capital O Cancun Ocean View, Cancún

Hotel near Ultramar Ferry Puerto Juárez
Located close to Cancun Mall, Capital O Cancun Ocean View, Cancún has plenty to offer.
You'll also find perks such as:
  • An outdoor pool
  • Bike hire, a 24-hour front desk and a lift
  • Smoke-free property
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 32-inch TVs with cable channels

Languages

English, Spanish

Property amenities

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift (91 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

There is limited hot water on site
No pets and no service animals are allowed at this property

Frequently asked questions

Does Capital O Cancun Ocean View, Cancún have a pool?

Yes, this property has an outdoor pool.

Is Capital O Cancun Ocean View, Cancún pet-friendly?

No, pets are not allowed at this property.

How much is parking at Capital O Cancun Ocean View, Cancún?

Limited spots are available.

What time is check-in at Capital O Cancun Ocean View, Cancún?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Capital O Cancun Ocean View, Cancún?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Capital O Cancun Ocean View, Cancún located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Mercado 23 and Séptimo Día Adventist Church. Las Palapas Park and Benito Juarez Municipal Building are also within 1 mile (2 km).

Capital O Cancun Ocean View, Cancún Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 158 out of 318 reviews
Rating 8 - Good. 73 out of 318 reviews
Rating 6 - Okay. 21 out of 318 reviews
Rating 4 - Poor. 15 out of 318 reviews
Rating 2 - Terrible. 51 out of 318 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Stayed 2 nights in Feb 2024

2/10 Terrible

Donald

Stayed 1 night in Feb 2024

2/10 Terrible

john

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room door lock didnt lock. Sewer gas coming back into the room because of horrible plumbing, TOXIC. No wifi.
Stayed 3 nights in Nov 2023

6/10 Okay

Graciela

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is fine, just the place do not look like the pictures, I felt a little bit disappointed at the beginning, but after the stay of some days, we realize that it is not too bad, the staff people make a little detail with some flowers we travel with, that was cute, we felt grateful for it.
Stayed 3 nights in Nov 2023

4/10 Poor

Jesus

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

2/10 Terrible

binod

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible rooma and service
Stayed 1 night in May 2023

10/10 Excellent

Ba Sie Camille

Travelled with group
Liked: Cleanliness, staff & service
Awesome place for vacation
Stayed 3 nights in May 2023

10/10 Excellent

Deyanira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very welcoming and friendly. Would recommend.
Stayed 4 nights in Apr 2023

8/10 Good

Benedicto Olaivar

Liked: Cleanliness
.
Stayed 2 nights in Mar 2023

10/10 Excellent

Yiru

Stayed 1 night in Mar 2023

10/10 Excellent

Shivo

Stayed 1 night in Mar 2023

2/10 Terrible

Delfino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

2/10 Terrible

EMIN ONUR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, there was spit on the pillows and sheet has stain. pictures are doesn’t show true. Such a dangerous neighborhood washroom’s was dirty too receptionist’s girl was rude and irrelevant
Stayed 1 night in Dec 2022

2/10 Terrible

Esperanza

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was over sold i didn't stay there, i was looking another hotel in the middle of the night and i haven't received my refund.

2/10 Terrible

steven b

Disliked: Staff & service
The property seemed clean enough. They did not have my reservation even though my reservation had been paid. They were rude and not helpful at all. I stayed at a different hotel. I would never recommend this hotel.

2/10 Terrible

junalyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a tourist, please do yourself a favor, DO NOT STAY IN THIS PROPERTY. The pictures looks so good but when you arrive at the property, its horror.We arrived at this hotel at around 7PM, I was scared because our ground transportation dropped us off in an ally where lots of younger humans who looks drunk and are using were jamming right in front of the hotel. We tried to open the door to get in but it was locked, so we used the doorbell, waited for 10mins and no one answered or open the door. After waiting for another 10 mins there's a couple who went inside and they let us in. Trying to check in was hell, the lady took like an hour to look for my rsvp in a paper until she told me that we don't have a reservation. I was fine with it since I didnt want to stay there after seeing the property and the location. She left for 10mins and came back with my passport and told me that she found my bkg and we have to stay there since its non refundable. I paid a little over 80 dollars. I wasn't comfortable staying there but since its non ref., I took the chance. Another horror happened when I saw the room, the smell and its dirty. There was no double lock on the door so I didn't find it comfortable or safe. The sheets smells so me and my husband just sat there the whole night, we took turns to watch each other while sleeping. If you are traveling alone dont stay here or make sure you keep one eye open while sleeping.
Stayed 1 night in Nov 2022

8/10 Good

Peter

Stayed 2 nights in Nov 2022

10/10 Excellent

Dezmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Cozy with two pools usually not as busy as your other hotels so you get personal help from the staff

6/10 Okay

Jose

Liked: Cleanliness, staff & service

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Oct 2022

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Sep 2022

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it very much and I will see you again in the future
Stayed 6 nights in Jul 2022

4/10 Poor

Leslie

Travelled with pets
Liked: Staff & service, property conditions & facilities
Pros: The property has an amazing roof top view, small pool & fitness room. The room had balcony facing the street. Cons: Construction on the building was unbelievably unbearable with huge machine hammering into the concrete foundation.. I was told I would get a refund for one night but did not. Not near any restaurants or stores. Not very walkable. Staff recommended Playa El Nino.Went for dinner. Uber dropped me off but Uber & taxis would not pick up from that area.. Uber driver told me to be careful. I was able to take a bus to the bus station where I could get a taxi back to hotel. Not the best recommendation for a single woman at night.
Stayed 1 night in Jul 2022

2/10 Terrible

Silvia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tourist please do not get this place so unsafe old nasty old and stinks never come back again
Stayed 1 night in Jul 2022