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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
Savor every moment of your tropical getaway where sun-kissed beaches meet world-class amenities.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Exterior
Two Bedroom Loft- All Inclusive | View from room
Exterior
Lobby sitting area
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

The price is €756
includes taxes & fees
31 Jan - 1 Feb

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Two Bedroom - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom - All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

View all photos for One Bedroom - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

One Bedroom - All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for One Bedroom Ocean View- All Inclusive

View from room

One Bedroom Ocean View- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe 2 Queen Beds - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Deluxe 2 Queen Beds - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean 2 Queen Beds - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean 2 Queen Beds - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Suite Ocean View- All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Suite Ocean View- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe 1 King Bed - All Inclusive

Deluxe 1 King Bed - All Inclusive

Deluxe 1 King Bed - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean 1 King Bed - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean 1 King Bed - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Oceanfront- All Inclusive

Three Bedroom Oceanfront- All Inclusive | Terrace/patio

Three Bedroom Oceanfront- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
  • 430 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft- All Inclusive

Three Bedroom Loft- All Inclusive | Living area

Three Bedroom Loft- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
  • 325 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Oceanfront- All Inclusive

Two Bedroom Oceanfront- All Inclusive | Dining room

Two Bedroom Oceanfront- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 253 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

View all photos for Two Bedroom Loft- All Inclusive

Two Bedroom Loft- All Inclusive | View from room

Two Bedroom Loft- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse- All Inclusive

Two Bedroom Penthouse- All Inclusive | Terrace/patio

Two Bedroom Penthouse- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
  • 308 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

View from property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Pool
Hot tub
All-inclusive
Spa
8.6 out of 10, Excellent, (1008)
The price is €507
includes taxes & fees
31 Jan - 1 Feb
Villa del Palmar Cancun Luxury Beach Resort & Spa
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About the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk
  • Punta Sam Beach - 10 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 89 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 37 min drive

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury all-inclusive property near Ultramar Ferry Puerto Juárez
An adjacent golf course, a beach bar and a corner/local shop are just a few of the amenities provided at Villa del Palmar Cancun All Inclusive Beach Resort & Spa. This property is a great place to bask in the sun with a beachfront location, free beach cabanas and beach massages. Indulge in a manicure/pedicure, a Swedish massage and reflexology at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. The gym offers fitness classes and yoga classes; other things to do include scuba diving, beach volleyball and kayaking. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 5 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Limo/town car service, supervised childcare (surcharge) and a 24-hour front desk
  • Luggage storage, smoke-free property and multilingual staff
  • Guest reviews say great things the family-friendly amenities, beach locale and pool
Room features
All 415 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as furnished balconies and pillow menus. Guest reviews speak positively of the cleanliness, size rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Free toiletries and hairdryers
  • 50-inch flat-screen TVs with satellite channels
  • Childcare services, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 spa tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Frequently asked questions

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun All Inclusive Beach Resort & Spa on 31 Jan 2025 start from €755.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Villa del Palmar Cancun All Inclusive Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yes, the property is all-inclusive. Activities include snorkelling, kayaking and more.

Where is Villa del Palmar Cancun All Inclusive Beach Resort & Spa located?

Located in Punta Sam, this beachfront property is next to a golf course and within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 miles (3 km).

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 915 out of 1421 reviews" "
Rating 8 - Good. 274 out of 1421 reviews" "
Rating 6 - Okay. 117 out of 1421 reviews" "
Rating 4 - Poor. 59 out of 1421 reviews" "
Rating 2 - Terrible. 56 out of 1421 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our extended family and with small children ( 1 year to 9) . We had a fantastic experience. It was a very laid back and Family friendly environment, but yet checked all the boxes for the adults. It didnt feel like a theme park and was a true vacation. We will be back!
Stayed 5 nights in Jan 2025

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience!
Stayed 5 nights in Jan 2025

2/10 Terrible

Jiae

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service are not good. I feel it is not all inclusive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Donna Nueva Elnar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent 4night stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the heated pool, we wish they had a buffet available for all the meals not just the breakfast, but the restaurants were nice too.
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Senadina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service
.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families
Stayed 4 nights in Jan 2025

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

Saulo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff! Clean location!
Stayed 4 nights in Jan 2025

10/10 Excellent

Angela Sue Hampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is top notch. You are welcomed with a cold towel and given every courtesy when you arrive. The staff is amazing, friendly and they remember you and you are greeted by name as you visit the different areas of the hotel. The view from the room while either lounging in the hammock or relaxing in the spa on our balcony is breath-taking. There are little touches thought the hotel and your room that make the stay an experience to relive over and over. Def coming back.
Stayed 5 nights in Dec 2024

8/10 Good

Christopher James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The pool activities and staff getting people involved was really fun! After checking in they are a bit pushy with time share like opportunities to take advantage of and receive discounts on tours. We were not looking to do that but if you are it’s there for the taking. The food at the Mexican restaurant Zama was not good and for the most part that was the the only available restaurant to eat for lunch time everyday other than room service or the food offered at the pool which got old after a few days. The buffet dinner was supposed to be served everyday as advertised on the website and also on the elevators but was only available one day per week. However, the breakfast buffet was served daily and that was the best most authentic Mexican food of the trip! Overall, great service from the staff at the pool and in the restaurants, food wasn’t great as a whole due to limited options and the pool was amazing. The pool was the best part of the trip hands down
Stayed 4 nights in Jan 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Jan 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the BEST time at Villa Del Palmar and definitely plan on going back. The food was phenomenal, service was amazing and the grounds are stunning. I can't say enough wonderful things. Everyone affiliated with the resort was courteous, caring and went above and beyond from the reception area to the servers and housekeeping!
Stayed 6 nights in Jan 2025

10/10 Excellent

James Edward Grindinger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and beautiful with massive balconies with hammocks. The beach is good with more than adequate lounging options. We did the all inclusive which is the way to go. Food and service are fantastic. The place is well maintained and spotless! Staff is ultra friendly and prompt. Only drawback is signing for everything but it really wasn’t a bother.
Stayed 3 nights in Jan 2025

8/10 Good

Nancy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented, fabulous place, will definitely be going back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Garrett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I researched quite a few hotels before settling on this one. As many as you I read the reviews…this place exceeded my expectations. First off the food was absolutely incredible, each dish felt like it was made specifically for you with high quality options. The staff was amazing, attentive and cheerful adding to the overall experience. Room was clean, updated and nice. We loved it and will be returning. I’d definitely say this is family friendly and more focused on those wanting to relax over a party atmosphere.
Stayed 7 nights in Jan 2025

8/10 Good

Angelique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually rate this property 5 stars. For some reason my app won’t allow me to pick the 5 star rating. This is a great resort ! The pools are amazing, the food is really good for an all inclusive. Great family resort with lots of fun activities and a beautiful beach!! The beach was amazing! Our room was awesome and spacious! 5 stars!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Steven Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish more evening activities for adults.
Stayed 5 nights in Jan 2025

10/10 Excellent

Micaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food stood out as being above and beyond expectations, really exceptional experience thank you all!
Stayed 7 nights in Dec 2024

6/10 Okay

Hamed

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is clean, with excellent facilities and convenient rooms. However, the biggest challenge is getting to the resort as they do not provide shuttle service for guests, which I wish they would consider adding. The food is fantastic, with a variety of options to choose from, but booking restaurants can be a challenge. For example, I tried to book the Italian restaurant a day in advance, but it was already full. Make sure to plan well in advance if you want to secure a spot at your preferred dining venue. The rooms are clean, and the service is excellent, but the TV facilities are disappointing. If you have kids or plan to use the TV, note that it’s not a smart TV, and you can’t connect your devices to it. Overall, we had a great stay, and I truly appreciate the service and amenities provided. While the location isn’t the most convenient, the resort offers everything you need for a comfortable stay. However, if you plan to visit downtown or leave the resort frequently, you might want to consider alternative options.
Stayed 5 nights in Jan 2025

2/10 Terrible

Jennifer

Travelled with family
I got to the resort. They told me they overbooked and sent me and my family to a different resort 45 mins away. Not the same resort not the same level of what I paid for. They gave me 4 nights to come back sometime but blackout dates apply and I have to pay for flights again.
Stayed 4 nights in Dec 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Liked; Employees very professional and accomodating;they all had smile on their faces; Best Pizza at La Casona; Fernando upgrade at front desk.Daniel manager assisted with transfer to different room;beautiful property and beach Not like; not much variety in food; food quality uneven
Stayed 7 nights in Jan 2025