Novotel Goa Resort & Spa Hotel

5.0 star property
Suburban hotel with 2 restaurants and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Goa Resort & Spa Hotel

Fitness facility
Fitness facility
2 bars/lounges, swim-up bar, poolside bar
Room, 1 King Bed (Tranquility)
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • Breakfast available
  • Spa
The price is €118
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Tranquility)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Prestige)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Elegance)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 62 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

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About the area

Map
Pinto Waddo, Off Main Candolim Road, Candolim, Goa, 403515

What's nearby

  • Candolim Beach - 9 min walk - 0.8 km
  • Fort Aguada - 4 min drive - 3.3 km
  • Sinquerim Beach - 10 min drive - 3.3 km
  • Calangute Beach - 12 min drive - 2.8 km
  • Baga Beach - 14 min drive - 4.7 km

Getting around

  • Pernem Station - 26 min drive
  • Goa (GOX-New Goa Intl.) - 55 min drive

Restaurants

  • ‪Caravela Cafe - ‬6 min walk
  • ‪Alor Grande - ‬8 min walk
  • ‪The Bazaar - ‬3 min walk
  • ‪The Mango Grove - ‬6 min walk
  • ‪Fisherman's Cove - ‬7 min walk

About this property

Novotel Goa Resort & Spa Hotel

Luxury family-friendly hotel near Candolim Beach
Located close to Fort Aguada and Calangute Beach, Novotel Goa Resort & Spa Hotel provides an airport shuttle, a swim-up bar and a poolside bar. Active travellers can enjoy archery, basketball and cycling at this hotel. Treat yourself to a body wrap, a deep-tissue massage or a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the health club; the property also has a terrace, a coffee shop/cafe and a garden. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and extended parking
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
Room features
All 121 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
More amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Electric kettles, ceiling fans and daily housekeeping

Languages

English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,200 for adults and INR 600 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chy
  • Food Exchange
  • Sunken Bar
  • Vero Cibo

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (226,042 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 3520.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 1200 for adults and from INR 600 for children
  • Airport shuttle fee: INR 4032 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3520.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club or hot tub, while guests under 12 years old are only allowed in the swimming pool, health club and hot tub with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Grand Mercure Goa Shrem
Novotel Goa Resort
Grand Mercure Shrem
Grand Mercure Shrem Resort
Grand Mercure Goa Shrem Resort Candolim
Novotel Goa
Novotel Goa Resort Spa
Novotel Goa Resort Spa
Novotel Goa & Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel
Novotel Goa Resort & Spa Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel Candolim

Frequently asked questions

Does Novotel Goa Resort & Spa Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM to 8 PM.

How much does it cost to stay at Novotel Goa Resort & Spa Hotel?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Goa Resort & Spa Hotel on 3 Dec 2024 start from €117.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Goa Resort & Spa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Goa Resort & Spa Hotel?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Novotel Goa Resort & Spa Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Goa Resort & Spa Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Goa Resort & Spa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of INR 4032 per vehicle applies.

Where is Novotel Goa Resort & Spa Hotel located?

This family-friendly Candolim hotel is located by the sea, within 2 mi (3 km) of Candolim Beach and Calangute Beach. Fort Aguada and Baga Beach are also within 3 mi (5 km).

Novotel Goa Resort & Spa Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 150 reviews" "
Rating 8 - Good. 51 out of 150 reviews" "
Rating 6 - Okay. 23 out of 150 reviews" "
Rating 4 - Poor. 7 out of 150 reviews" "
Rating 2 - Terrible. 5 out of 150 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Garima

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Meena

Stayed 2 nights in Aug 2024

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service at the Novotel Candolim spa
We had an excellent stay. Of special mention are the staff at the Food Exchange. Our son is a special needs child who eats a very limited range of foods. They made every attempt to take care of our kids.A special shout out to Avi, Shubada, Shailendra, Chef Mahendra and the rest of the team. A big thank you!
Stayed 4 nights in Aug 2024

8/10 Good

Maulesh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room allocation was late, staff service not at par to expectation of Novotel. Indoor sports and kids activities are mostly paid and prices are on higher side.
Stayed 2 nights in May 2024

10/10 Excellent

RK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and very friendly staff in the buffet restaurant, especially Ms. Yashoda if we got the name right. Indian food is the highlight, we ate the same cuisine for 4 days straight and still wanted more. Good pool area as well. Great location next to the buzzing Candolim beach road.
Stayed 5 nights in Mar 2024

6/10 Okay

Dave

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Another Novotel fail. Property was tired, outdated, Had to request a room change due the overpowering smell of sewerage emanating from the bathroom. They sent someone up with a bottle of air freshener!! I sent him away and enforced the room change. I will not knock the room staff efforts as they certainly were very willing to assist and serve generally. Except the breakfast staff who acted like they’d only just crawled out of bed, grumbling and scowling Not a chance I’ll use the Novotel or Accor chain of hotels ever again
Stayed 3 nights in Feb 2024

4/10 Poor

Dhara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
would not prefer for my next stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Hitin

Liked: Cleanliness, staff & service, room comfort
Novotel Goa spa resort
This was my wife and I first time in Goa. We chose Novotel based on its excellent reputation and we had stayed in Cairo at that Hotel. Although the actual hotel is need of updating, the service from the staff was more than enough to make up that. In particular Rahuldev, Subarnh, Rohin ,Subhiv, to name but a few. There kindness and genuine attention to our needs was impeccable. Our stay was made more pleasurable by having such great service by the team at the Lotus restaurant! Really appreciated and thank you.
Stayed 5 nights in Feb 2024

8/10 Good

Poorvi

m
Stayed 3 nights in Apr 2023

10/10 Excellent

Arunkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Vikram Varma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Exceptional Hospitality
Novotel Gotel and spa in Goa impresses with its vibrant atmosphere, friendly staff it’s an old well maintained property.Kids loved the pool area and it’s close proximity to candolim beach makes it an ideal retreat. Guests consistently praise the Novotel resort and Spa in Goa for its exceptional staff. The team is recognized for their warm hospitality, attentive service, and willingness to go above and beyond to ensure a pleasant stay. From the reception Linda, Shambhavi and Anchal at the restaurant, Daljit,Avi and Shubatra have been really helpful and were always around and took good care of us and not to mention Francis from the pool bar makes some amazing cocktails a must try,visitors often highlight the friendly and helpful demeanor of the staff, contributing to a positive and memorable experience at Novotel Hotel and Spa Goa.
Stayed 3 nights in Dec 2023

10/10 Excellent

Bala Krishna, Guntur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and kid friendly hotel.
Stayed 4 nights in Oct 2023

6/10 Okay

Debi

Stayed 2 nights in Oct 2023

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Kate

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tired and shabby looking property. Rooms, spa, pool all in need of some serious TLC and a renovation. Rooms are small and there were musty smells that frequently entered our room presumably from the AC. Staff were young and inexperienced. Everything took sooooo long or had to be asked for several times. There also appeared to be a complete lack of anyone in charge - front of house, in the reception which probably explains the erratic/ non existent service. On reflection the best service came from the main entrance security who always said hello / smiled / were friendly whenever we entered or arrived. I can only assume they were outsourced! On the plus side the food from the al la carte menu was ok. Definitely wouldn’t return. Much better and cheaper places to stay in Candolim.
Stayed 3 nights in Apr 2023

8/10 Good

admin and

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Vikram

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid Novotel
The room cleanliness was poor The window was open and there were mosquitoes in the room I found cockroaches in the bathroom. The room had a strange bad smell lingering on, thankfully we had aroma candles and that helped. The parking staff deserve compliments for managing in a very constrained space.
Stayed 1 night in Jan 2023

10/10 Excellent

Piyush

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very accommodating. We really enjoyed our stay.
Stayed 2 nights in Nov 2022

10/10 Excellent

Digvijay, Tempe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Jul 2022

8/10 Good

Aditya

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Mixed bag
Mixed bag. A lot of areas for the hotel to improve upon - service and room housekeeping being two of the major ones.
Stayed 3 nights in Apr 2022

10/10 Excellent

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, just need to improve the food
Stayed 6 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

GAURAV

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Bhupesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Experience
Amazing and awesome experience. Great hospitality, friendly staff.
Stayed 2 nights in Dec 2021

6/10 Okay

Sharad

Liked: Cleanliness, property conditions & facilities, room comfort
Poor check in process
It took 10 mins to check in at 4pm. They wanted to create my profile. Since I have already stayed at accor. It did not allow same email id again
Stayed 4 nights in Nov 2021