Cantel Hotels

"This hotel is by far one of the best we've stayed. The hospitality is top tier the manager was amazing we lived everything about it will return. "

"Very good service "

"Yvan the manager was absolutely phenomenal. He took care of us from the time we buzzed in after the private car drove us from Antigua and booked every minute of our stay from the time we woke up to bed time. He made all transportation arrangements and even paid less than half the price for a premium driver back to the Guatemala airport. He arranged the best meals. Constantly had drinks and food delivered to our room amd last but not least on last day extended our stay till 4 pm so we could book the 90 min reflexology and 2 hour massages. Ok I have to admit that him growing up near me north of Montreal Quebec and speaking several languages fluent didn’t hurt. Oh we sampled some of the best IPA ever. My wife and I cannot wait to call Yvan to set up another trip. We even invited him to our house in Tampa for his next vacation. What a great place but it takes a great leader to make it happen. He treats his staff very well and we arranged for everyone on the facilities, including the kitchen staff and the room cleaners to get a proper tip. And Yvan made all the arrangements with them directly without having to stop by a single ATM. 5 star service in Panajachel Guatemala. Now that was a new one for me having been there for the past 35 years. It grew quite a bit. I recommend reconsidering hiking St Pedro Volcano alone in less than 5 hours which we did 12 miles of climbing that day on our watches. Maybe go slower or learn that we are getting a bit older. Thanks so much. Ciao. Mario"

"I highly recomend it!"

"Beautiful, great food, great service "

"Loved this hotel! The room was clean and spacious, the staff was attentive and friendly, and the hotel restaurants food was delicious. The views are incredible!! Will definitely return"

"Everything was amazing. The reviews for this hotel were very mixed, however our experience was amazing and have no idea why anyone would say anything negative. Our room (#8) was beautiful, the esthetic of the pool was georgeous, the view of Lake Atitlan (feet away) was breathtaking, the staff was kind, friendly (miri and juan..everyone) and everyone always had a smile on their face. The food was great👌. 10/10 i would definitely return and would recommend!"

"This is absolutely the best and most beautiful place to stay in San Marcos. The vibe is very different from the rest of the town, but personally I was grateful for that. It's a bit pricey of course, but if you're looking for a quiet and beautiful place to spend a day by the pool and enjoy delicious food, this is absolutely the place to go. The staff are lovely, And if you want to go out in San Marcos it's just steps away. Highly recommend! The only thing I feel compelled to add is that the restaurant next door plays music until 10:00 p.m. every night and it definitely feels like it's in your room lol. Made no difference to me because I can fall asleep anywhere, but definitely something to consider if that would be hard for you."

"Great location, value,staff, activities and services. The pool did not look so inviting and it can be a little noisy, but we absolutely would go again. I recommend not booking with breakfast through Expedia, it is sometimes included with activities you can book there and there are many options to discover around"