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Queen Victoria Hotel & Manor House by NEWMARK

5.0 star property
Luxury Cape Town hotel in Victoria and Alfred Waterfront with a full-service spa

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Photo gallery for Queen Victoria Hotel & Manor House by NEWMARK

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Pool
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VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Room service
The current price is €481
includes taxes & fees
24 Mar - 25 Mar

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Room options

Available filters for rooms
Showing 2 of 2 rooms

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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Designer toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Designer toiletries
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Victoria and Alfred Hotel by NEWMARK

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, (1001)
The price is €445
includes taxes & fees
28 Feb - 1 Mar
Victoria and Alfred Hotel by NEWMARK
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About the area

Map
Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001

What's nearby

  • Two Oceans Aquarium - 4 min walk
  • Cape Town Stadium - 16 min walk
  • Cape Town International Convention Centre - 19 min walk
  • Long Street - 3 min drive
  • Cape Town Cruise Terminal - 3 min drive

Getting around

  • Cape Town Station - 7 min drive
  • Observatory Station - 8 min drive
  • Cape Town (CPT-Cape Town Intl.) - 21 min drive

Restaurants

  • ‪V & A Waterfront - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ocean Basket - ‬3 min walk
  • ‪Life Grand Café - ‬2 min walk
  • ‪Cooked - ‬3 min walk

About this property

Queen Victoria Hotel & Manor House by NEWMARK

Luxury hotel near Cape Town Stadium
Close to Cape Town Cruise Terminal and Cape Town International Convention Centre, Queen Victoria Hotel & Manor House by NEWMARK provides a poolside bar, a terrace and a garden. Indulge in a manicure/pedicure, Ayurvedic treatments and aromatherapy at the on-site spa. The on-site restaurant, Dash, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
You'll also enjoy the following perks during your stay:
  • Outdoor pool access nearby with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and free bike hire
  • Express check-out, express check-in and babysitting (surcharge)
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and deep-soaking baths
  • 42-inch HDTVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 385 for adults and ZAR 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dash

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 385.00 for adults and from ZAR 200 for children
  • Airport shuttle fee: ZAR 900 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Queen Hotel Victoria
Queen Victoria Hotel
Victoria Queen Hotel
Queen Victoria Hotel Cape Town, South Africa
Queen Victoria Hotel Cape Town
Queen Victoria Cape Town
Queen Victoria Hotel Manor House Cape Town
Queen Victoria Hotel Manor House
Queen Victoria Manor House Cape Town
Queen Victoria Manor House
Queen Victoria Hotel
Queen Victoria Hotel Manor House by NEWMARK
Queen Victoria Hotel & Manor House by NEWMARK Hotel
Queen Victoria Hotel & Manor House by NEWMARK Cape Town
Queen Victoria Hotel & Manor House by NEWMARK Hotel Cape Town

Frequently asked questions

Does Queen Victoria Hotel & Manor House by NEWMARK have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Queen Victoria Hotel & Manor House by NEWMARK?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Queen Victoria Hotel & Manor House by NEWMARK on 24 Mar 2025 start from €481.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Queen Victoria Hotel & Manor House by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking at Queen Victoria Hotel & Manor House by NEWMARK?

Self-parking and valet parking are free at this property.

What time is check-in at Queen Victoria Hotel & Manor House by NEWMARK?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Queen Victoria Hotel & Manor House by NEWMARK?

Checkout is at 11 AM.

Does Queen Victoria Hotel & Manor House by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 900 per person applies.

Where is Queen Victoria Hotel & Manor House by NEWMARK located?

Located in Victoria and Alfred Waterfront, this luxury hotel is within 1 mile (2 km) of The Watershed, Cape Town Stadium and Cape Town International Convention Centre. Cape Town Cruise Terminal and Long Street are also within 1 mile (2 km). Cape Town Station is 29 minutes by foot.

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Queen Victoria Hotel & Manor House by NEWMARK Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 313 out of 407 reviews
Rating 8 - Good. 73 out of 407 reviews
Rating 6 - Okay. 13 out of 407 reviews
Rating 4 - Poor. 4 out of 407 reviews
Rating 2 - Terrible. 4 out of 407 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

We loved this hotel. Very attentive service, delicious restaurant for dinner, beautiful and clean room!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tiffany

What a beautiful property, very close to the mall with many dining options. The staff was incredibly friendly and I would absolutely recommend anyone to stay here!
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Lovely hotel in every way.
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

The staff is wonderful and polite, the rooms are spacious and comfortable and the area is clean and safe. Highly recommended!
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

All of the staff were very friendly and helpful. The room was elegantly appointed. The food in the restaurant was top notch.
Stayed 4 nights in Sep 2024

10/10 Excellent

Salvo

Wonderful Stay
Stayed 1 night in Jan 2024

10/10 Excellent

Helen

Friendly helpful staff in a great location
Stayed 5 nights in Mar 2024

10/10 Excellent

Richard

Small quiet hotel. Perfect location and all the staff were excellent. They could not have been more helpful. Highly recommended hotel.
Stayed 6 nights in Jul 2024

10/10 Excellent

Clemente

Great staff and service. Excellent location.
Stayed 2 nights in May 2024

10/10 Excellent

orietta

Excellent place. Everything and everyone were great and professional
Stayed 1 night in May 2024

10/10 Excellent

James

Clean Room and very helpful staff
Stayed 8 nights in Nov 2023

10/10 Excellent

Kenneth

Excellent hotel near the ‘Waterfront’.
Extremely attentive and professional staff, good location for the Waterfront.
Stayed 2 nights in Dec 2023

10/10 Excellent

karen

Everything was amazing from check-in to check-out…. The staff and property are perfection…. Breakfast and room service was delicious
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Lovely hotel just over the road from waterfront.
Stayed 7 nights in Mar 2023

10/10 Excellent

Laura

We enjoyed a four night stay at the hotel. This is our second visit - location brilliant in an historic area of the waterfront. Staff very helpful, facilities exceptional with a beautiful pool area and fabulous spa ! Will go again!
Stayed 4 nights in Jan 2024

10/10 Excellent

John

Excellent hotel. Fantastic location near the V&A waterfront. Staff helpful and attentive
Stayed 4 nights in Jul 2022

10/10 Excellent

Diane

Staff was super friendly and helpful. Food excellent
Stayed 2 nights in Feb 2023

10/10 Excellent

A J

Very convenient for waterfront. Lovely pool garden, room large with oversize bathroom
Stayed 1 night in Feb 2024

8/10 Good

Linda

The hotel was well equipped so comfortable and clean, its proximity to the main road meant it was very noisy in our room and the swimming pool, the staff were very friendly and so helpful although there weren’t enough staff for breakfast service and at the bar early evening
Stayed 3 nights in Jan 2024

10/10 Excellent

Boris

Everything is excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Madison

Everything was in fabulous condition and the staff were extremely friendly. Despite Cape Town being a somewhat dangerous destination at the moment, I felt very safe and taken care of at the hotel, given proper guidance on activities and how to enjoy the surrounding area. I would definitely return to stay again!
Stayed 5 nights in Jan 2024

10/10 Excellent

Kuljinder

Honeymoon Garden Route
First stop en route up the garden route for our honeymoon and couldn’t have got off to a better start. The hotel itself is amazing very modern with all the amenities you could ask for. The staff were very attentive and friendly can not speak highly enough of all involved with the hotel. The breakfast as well was amazing and set us up perfectly every morning for the rest of the day
Stayed 3 nights in Feb 2024

10/10 Excellent

Eddie

Top notch hotel in a great location. The V&A Waterfront provides a very safe walkable area with lots of shops, restaurants and entertainment options (boat trips, tours). The hotel staff at Queen Victoria is top notch in all respects- courtesy, helpfulness and desire to do anything they can to make your stay in the city/country as good as possible.

10/10 Excellent

Jenny

Fantastic experience
Fantastic experience. Beautifull hotell with great service. From check in, room cleaning, concierge to breakfast. Everybody was extremely helpfull and kind.
Stayed 4 nights in May 2023

10/10 Excellent

Lorna

First class in every way
We enjoyed 5 nights here. Could not recommend highly enough. Location, condition and amenities unsurpassed. Would not consider any other hotel at the Waterfront.
Stayed 5 nights in Feb 2023