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La Passion by Masaya

3.5 star property
Hotel with free breakfast, a short walk to Clock Tower

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Passion by Masaya

Outdoor pool
Interior
Panoramic Suite
Outdoor pool
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Air conditioning
Pillow menu
Memory foam bed
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Desk
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Pillow menu
Ceiling fan
Premium bedding
Memory foam bed
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, memory-foam beds, in-room safe, desk

Superior Room

Highlights

Air conditioning
Pillow menu
Memory foam bed
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Desk
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Pillow menu
Memory foam bed
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Desk
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 Bedroom

Basic Room, 1 Bedroom

Basic Room, 1 Bedroom

Highlights

Air conditioning
Pillow menu
Memory foam bed
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Pillow menu
Separate bedroom
Premium bedding
Memory foam bed
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle Estanco del Tabaco 35-81, Centro, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 4 min walk
  • Walls of Cartagena - 4 min walk
  • Cartagena de Indias Convention Center - 10 min walk
  • San Felipe de Barajas Castle - 4 min drive
  • Bocagrande Beach - 8 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪Buena Vida - ‬1 min walk
  • ‪Portho’s - ‬1 min walk
  • ‪Cafe La Manchuria - ‬1 min walk
  • ‪La Pepiada - ‬2 min walk
  • ‪Mar Y Zielo - ‬1 min walk

About this property

La Passion by Masaya

Boutique hotel near Clock Tower
Located close to Cartagena de Indias Convention Center and Walls of Cartagena, La Passion by Masaya provides free cooked-to-order breakfast, a poolside bar and a terrace. Treat yourself to spa services, such as a massage or a manicure/pedicure. The on-site restaurant, Restaurante La Passion, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • A round-trip airport shuttle (surcharge), express check-out and smoke-free property
  • Concierge services, tour/ticket information and multilingual staff
  • Luggage storage, a front desk safe and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at La Passion by Masaya boast thoughtful touches, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • LED light bulbs, daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante La Passion

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1820
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 25 September 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 60000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 100000.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle
  • Airport shuttle fee per child: COP 50000
  • Pet fee: COP 60000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 100000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

La Passion Cartagena
La Passion Hotel
La Passion Hotel Cartagena
Passion Hotel
Passion Hotel Cartagena
Passion Cartagena
La Passion Hotel
La Passion by Masaya Hotel
La Passion by Masaya Cartagena
La Passion by Masaya Hotel Cartagena

Frequently asked questions

Does La Passion by Masaya have a pool?

Yes, this property has an outdoor pool. The property will be renovating the swimming pool from September 25 2024 until October 31 2024 (completion date subject to change).

Is La Passion by Masaya pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 60000 per pet, per day. Service animals are exempt from fees.

What time is check-in at La Passion by Masaya?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at La Passion by Masaya?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does La Passion by Masaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 50000 per vehicle applies.

Where is La Passion by Masaya located?

Located in Cartagena Walled City, this boutique hotel is within a 5-minute walk of San Agustin Convent, Clock Tower, and Walls of Cartagena. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).

La Passion by Masaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 116 out of 176 reviews" "
Rating 8 - Good. 32 out of 176 reviews" "
Rating 6 - Okay. 20 out of 176 reviews" "
Rating 4 - Poor. 5 out of 176 reviews" "
Rating 2 - Terrible. 3 out of 176 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ahmed

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Location is great you can pretty much walk around everywhere the wall city and Alcenter area
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Yesica, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Pasión Hotel offers an exceptional experience with amazing service and stunning rooms. The architecture is beautiful, adding to the overall charm. The breakfast included is delicious, making mornings delightful. The linens are luxurious, and the bathroom amenities are top-notch. Highly recommended for a memorable stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hotel with excellent service . A/c was terrific .
Stayed 3 nights in Jun 2024

10/10 Excellent

nicole

Stayed 3 nights in Jun 2024

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! The staff were lovely. Our only complaint was it was a little loud in the room from all of the street noise (honking mostly), but there’s not much they can do about that—that’s the trade off for having a convenient location. We also recommend that if you are going to a foreign country that YOU LEARN THE LANGUAGE. At least the basics. This area only recently became a popular tourist destination for Americans, so there has not been a reason for the people here to learn English, but it’s not their job to. Very few people here speak English, so don’t come here expecting Cancun because you won’t find it. It is a beautiful country with a beautiful language that is worth exploring if you put in the time to prepare.
Stayed 3 nights in May 2024

6/10 Okay

Derek

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property felt a little dated and in need of a refresh. The staff were wonderful and accommodating. The lack of AC in the common areas and no elevator was a big negative for us.
Stayed 1 night in May 2024

6/10 Okay

Javier

Business traveller
Liked: Room comfort
Stayed 3 nights in May 2024

10/10 Excellent

olga

Stayed 1 night in May 2024

10/10 Excellent

CINDY

Stayed 1 night in Apr 2024

6/10 Okay

Jaime, Coral Springs

Travelled with group
Liked: Staff & service
Disliked: Amenities
The bed was very hard, especially if you are a side sleeper, the rooms from the first floors lack of some noise suppression as you can even hear the transactions of the street vendors on the other side of the wall, the stairs to the pool and breakfast area are very narrow, the bedroom door lacks of light, which makes it difficult to use the key at night, the breakfast options are just ok, but the ladies of it, makes it a pleasant time. The hotel also lacks a generator, the city lost power twice on two consecutive days and we had to stay in complete darkness for like 2 or 3 hours which with the city temperatures was not pleasant, there’s only tv’s in the rooms and they are apps driven, so no local channels, the room’s phone is for decoration purposes, we couldn’t contact the front desk nor my friends on other rooms unless I used my personal device, but Tatiana at the reception is great, so thanks to those Ladies I mentioned my stay was good.
Stayed 5 nights in Apr 2024

10/10 Excellent

Staale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time at La Passion. The staff is very friendly and helpful. The hotel is cool and it's located well.
Stayed 4 nights in Apr 2024

10/10 Excellent

Baudilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful boutique hotel. Our room decor was nice and has a rustic feel. The open air shower was amazing. The pool on the roof top was perfect for a swim to try and beat the heat. Location was everything! Close to anything you may need. So many bars, restaurants, clubs, shops, street food etc. But most of all, the staff were amazing!! I can’t talk enough about how they took care of all our needs, and did it with a warm smile and fun attitude. All the staff we encountered became our friends by the end of the trip. They were the best!
Stayed 4 nights in Mar 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I have been in. Huge room, large open air shower! Love the decor!
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Masaya never disappoints!
We were upgraded to a bigger Room Which felt like an apartment. The challenge was getting the suitcases up the very thighs stairs but very thankfully the staff help us. The view for the pool is very nice and the breakfast very extensive.
Stayed 1 night in Feb 2024

10/10 Excellent

Eliza

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially loved the wonderful breakfast on the roof in the morning, surrounded by flowers. I also loved the rooftop pool where you could enjoy views of the city and listen to the birds while cooling off. The building is very handsome and the staff was very friendly and helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in the heart of the walled city
Stayed 1 night in Jan 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities
The ability to experience history!
Stayed 1 night in Sep 2023

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part this is a five star hotel. My wife and I got married at the Museo Naval which is close by. She rode with her mother on one of the horse carriges from the front door of the hotel to the ceremony. We stayed in one of the executive suites that were spacious and lavish. Only complaint was breakfast was up on the roof in the hot humidity and we had to keep asking for things. Seemed like everybody was hot and grumpy up there lol
Stayed 3 nights in Jul 2023

4/10 Poor

Shantell

Travelled with partner
The property is very unique in its style and the rooms are lovely and large but unfortunately they started with construction each morning when we were trying to sleep. For this reason I’m giving a poor review. We did enjoy the rooftop pool though.
Stayed 3 nights in May 2023

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location of a fabulous property. Rooms are specious well equipped and well maintained. Service is wonderful as well as serviced breakfasts. Staff is very much friendly, helpful and willing to help with a smile. Beautiful decor and comfortable rooftop pool. Highly recommended if you want to stay in Cartagena Old Town
Stayed 3 nights in Mar 2023

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is really good, very close to the center city
Stayed 3 nights in Oct 2022