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Diplomat Hotel

3.0 star property
Hotel with free parking, near Ayala Center

Choose dates to view prices

Photo gallery for Diplomat Hotel

Interior entrance
View from property
Front of property
In-room safe, desk, blackout curtains, cots/infant beds
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
Satellite channels
Desk
In-room safe
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds
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About this property

Diplomat Hotel

Hotel near Colon Street
Close to Ayala Center, Diplomat Hotel provides dry cleaning/laundry services, a business centre and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Local cuisine breakfast (surcharge), wedding services and luggage storage
  • A porter/bellboy, meeting rooms and a front desk safe
Room features
All 130 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, Filipino

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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 23 September 2021 to 31 December 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately PHP 180 per person
  • Fee for wireless Internet in public areas: PHP 60 per hour (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Cots (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Diplomat Cebu
Diplomat Hotel Cebu
Diplomat Hotel Cebu City
Diplomat Hotel Cebu Island/Cebu City
Diplomat Hotel Cebu Island/Cebu City
Diplomat Hotel Hotel
Diplomat Hotel Cebu City
Diplomat Hotel Hotel Cebu City

Frequently asked questions

Is Diplomat Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diplomat Hotel?

Self-parking is free at this property.

What time is check-in at Diplomat Hotel?

Check-in begins at 2 PM.

What time is check-out at Diplomat Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Diplomat Hotel located?

Located in Santa Cruz, this hotel is within a 15-minute walk of Cebu Normal University and Colon Street. Ayala Center and SM City Cebu are also within 2 miles (3 km).

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Diplomat Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 59 out of 347 reviews
Rating 8 - Good. 125 out of 347 reviews
Rating 6 - Okay. 109 out of 347 reviews
Rating 4 - Poor. 33 out of 347 reviews
Rating 2 - Terrible. 21 out of 347 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ken.michelle

Disliked: Staff & service, amenities, property conditions & facilities
You sold us rooms from a hotel that’s been closed for nearly two years leaving our daughters stranded without a place. Well done!
Stayed 2 nights in Sep 2021

10/10 Excellent

Roland

Stayed 1 night in Feb 2020

8/10 Good

jocylen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

Chris

Disliked: Cleanliness, property conditions & facilities
Bed is very small, bath room no floor towel, no face towel and the floor in the room is awful isn’t mop...
Stayed 3 nights in Jan 2020

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

Good basic hotel with no frills. Good price

Decent basic hotel with no frills. Can't go wrong for the price
Stayed 1 night in Jan 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Convenient Room needed attention window would not lock
Stayed 3 nights in Jan 2020

10/10 Excellent

Jaehyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

싼가격이 믿기지않는 시설

세부에서 머물렀던 숙소중에 제일 좋았습니다. 가격이 이렇게 싼게 믿기지 않을정도로 만족했습니다.
Stayed 2 nights in Dec 2019

8/10 Good

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Friendly Staff Room not Clean. But Acczetable for the Price, good Place to move around
Stayed 6 nights in Dec 2019

6/10 Okay

Doris

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2019

8/10 Good

Hyeonsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮은 숙소

가성비 좋아요 다만 호텔주변이 지저분하고 안전하진 않아요
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

4/10 Poor

Miguel, Bacolod

Disliked: Cleanliness, amenities, property conditions & facilities
I like the accessibility of the hotel to my meeting venue. I don't like the cleanliness of the room.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
An old hotel but location is fairly good. Opposite one can find some local eateries, and massage shops are everywhere near the hotel
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
This hotel is dated. Friendly and helpful staff. Old linens so worn there were practically holes in them. Did not eat in the restaurant. Good location close to dining, shopping, nightlife and transportation. All in all it was good for the lower cost.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great hotel , great staff , great room service , but the cleanliness of the room was not good .
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty...walking barefoot my feet turned black...the shower curtain was beyond filthy...It took them 2 hours to bring me an extra towel that I ordered and charged me 50 pesos and they would not give a second one...the refrigerator was a joke with no shelves in it and water sitting at the bottom...the counter top was dirty and probably not cleaned for a while...There was no mirror in the room except the one in the bathroom...there was no bidet in the bathroom...This cannot be a 3 stars hotel...I wouldn't even give it one star...I do not recommend this hotel and I will never stay there again...
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Roljune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I am having a very comfortable stay at the hotel.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a refrigerator Is Very Nice, I like ice cold water in the AM and this is the only place that I have found that has this .
Stayed 3 nights in May 2019

2/10 Terrible

hiroyuki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
予約しましたけど、予約番号を提示しても宿泊出来ませんでした❗返金願います。
Stayed 1 night in Apr 2019