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Hotel Cailler

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Cailler

Indoor pool, 2 outdoor pools, pool loungers
Exterior
Junior Suite (South)
Free daily buffet breakfast
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Spa
  • Bar
  • Pool
  • Breakfast included
The current price is €288
includes taxes & fees
16 Jun - 17 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

1 bedroom, premium bedding, minibar, in-room safe

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (south)

1 bedroom, premium bedding, minibar, in-room safe

Double Room (south)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (North)

Junior Suite (North)

Junior Suite (North)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (South)

Junior Suite (South)

Junior Suite (South)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed
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About the area

Map
Gros plan 28, Charmey, FR, 1637

What's nearby

  • Charmey Aventures - 6 min walk - 0.6 km
  • Charmey Gondola - 8 min walk - 0.7 km
  • Maison Cailler Swiss Chocolate Factory - 6 min drive - 5.6 km
  • Castle of Gruyeres - 14 min drive - 10.7 km
  • HR Giger Museum - 14 min drive - 10.7 km

Getting around

  • Gruyeres Station - 15 min drive
  • Bern (BRN-Belp) - 67 min drive

Restaurants

  • ‪Nestlé - ‬8 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪Globull - ‬16 min drive
  • ‪Hotel Restaurant Gruyérien - ‬17 min drive
  • ‪Centre de Tennis Bulle - ‬15 min drive

About this property

Hotel Cailler

Upscale family-friendly hotel near Maison Cailler Swiss Chocolate Factory
Located close to Castle of Gruyeres and HR Giger Museum, Hotel Cailler provides a free breakfast buffet, an adjacent golf course and a terrace. Indulge in a facial, a massage and a manicure/pedicure at the on-site spa. Make sure that you enjoy lunch, dinner and local cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, with sunloungers
  • Free self-parking
  • Free newspapers, 8 meeting rooms and a billiards/pool table
  • ATM/banking services, wedding services and a lift
Room features
All 63 rooms include comforts such as premium bedding and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German

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  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 175 reviews
The price is €163
includes taxes & fees
25 Jun - 26 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • le bistro
  • Quatre Saisons

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 15 2025 to June 20 2025 (dates subject to change):
  • Spa

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Guests under 4 years old are not allowed in the swimming pool or hot tub

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cailler Charmey
Hotel Cailler
Hotel Cailler Charmey
Cailler Hotel Charmey
Hotel Cailler Hotel
Hotel Cailler Charmey
Hotel Cailler Hotel Charmey

Frequently asked questions

Does Hotel Cailler have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

How much does it cost to stay at Hotel Cailler?

As of 12 Jun 2025, prices found for a 1-night stay for 2 adults at Hotel Cailler on 18 Jun 2025 start from €281.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cailler pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Cailler?

Self-parking is free at this property.

What time is check-in at Hotel Cailler?

Check-in start time: 4 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cailler?

Checkout is at 11 AM.

Where is Hotel Cailler located?

Located in the mountains, this family-friendly hotel is within 9 mi (15 km) of Maison Cailler Swiss Chocolate Factory, HR Giger Museum and Castle of Gruyeres. Château de Gruyères and Gastlosen are also within 12 mi (20 km).

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Hotel Cailler Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 149 reviews
Rating 8 - Good. 50 out of 149 reviews
Rating 6 - Okay. 5 out of 149 reviews
Rating 4 - Poor. 5 out of 149 reviews
Rating 2 - Terrible. 0 out of 149 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

beautiful and convenient place
Stayed 1 night in Mar 2024

10/10

Comfortable room - good food and good buffet breakfast Enjoyed easy access to thermal baths Poor wifi - sometimes did not work for hours
Stayed 3 nights in Dec 2023

4/10

Pour un quatre étoiles accueil pas à la hauteur: problème d’explication pour les bornes de recharge électrique. Pas capable de m’aider suite à un problème technique de la borne. Très compliqué de se connecter au Wifi. Problème technique de la télévision dans la chambre avec plus d’une heure d’attente. Vu le prix, organisation pas à la hauteur !
Stayed 2 nights in Feb 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Sep 2024

10/10

Endroit magnifique où l’on peut profiter de la vue et des bains
Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Mar 2024

8/10

Stayed 1 night in Feb 2024

10/10

Stayed 1 night in Nov 2023

10/10

Stayed 2 nights in Nov 2023

10/10

Stayed 1 night in Oct 2023

8/10

Stayed 1 night in Sep 2023

10/10

Stayed 1 night in Aug 2023

10/10

Personnel très pro et gentils . Tout était divin . Les bains un plaisir illimité :)
Stayed 1 night in Jul 2023

10/10

Stayed 1 night in Jul 2023

10/10

Stayed 1 night in Jul 2023

10/10

Stayed 1 night in Jul 2023

10/10

Stayed 1 night in Jun 2023

10/10

Stayed 2 nights in Jun 2023

10/10

Stayed 2 nights in Jun 2023

10/10

Personnel très agréable . Chambre spacieuse. Literie confortable. Calme.
Stayed 1 night in May 2023

10/10

Stayed 1 night in Apr 2023

10/10

Stayed 1 night in Apr 2023

10/10

Stayed 1 night in Apr 2023

10/10

Très bon séjour
Stayed 2 nights in Mar 2023