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Hotel Hacienda Bacalar

2.5 star property
Hotel with free parking, near Lake Bacalar

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Photo gallery for Hotel Hacienda Bacalar

Lobby sitting area
Lobby sitting area
Lobby sitting area
Outdoor pool
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Habitación Sencilla

1 bedroom, free WiFi, bed sheets

Habitación Sencilla

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Digital channels
Wardrobe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitación King

Habitación King

Habitación King

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Digital channels
Wardrobe
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Digital channels
Wardrobe
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Digital channels
Wardrobe
Daily housekeeping
  • 25 sq m
  • Sleeps 6
  • 3 Double Beds

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About the area

Map
Calle 10 Mza. 15 Lt. 4, entre Av. 9 y Av. 11 Col. Cent, Bacalar, QROO, 77930

What's nearby

  • Municipal Spa of Bacalar - 9 min walk
  • Fort of San Felipe - 13 min walk
  • Laguna Bacalar Ecological Park - 3 min drive
  • Cenote Cocalitos - 5 min drive
  • Cenote Azul - 5 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪La Bendición Dios - ‬8 min walk
  • ‪Albahaca - ‬7 min walk
  • ‪Restaurant el Barril de Bacalar - ‬10 min walk
  • ‪Cafe Tito - ‬12 min walk
  • ‪Ajal - ‬10 min walk

About this property

Hotel Hacienda Bacalar

Hotel near Lake Bacalar
Located close to Laguna Bacalar Ecological Park, Hotel Hacienda Bacalar provides a terrace, a garden and a library. In addition to an outdoor entertainment area, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Local cuisine breakfast (surcharge), tour/ticket information and luggage storage
  • Barbecues, a 24-hour front desk and smoke-free property
Room features
All guest rooms at Hotel Hacienda Bacalar boast comforts, such as air conditioning, in addition to
Extra amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch LED TVs with digital channels
  • Wardrobes/cupboards and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 11:00 AM for a fee: MXN 70 to 150 for adults and MXN 60 to 120 for children

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 70 to 150 for adults and MXN 60 to 120 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
There is limited hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Hotel Hacienda Bacalar
Hacienda Bacalar
Hotel Hacienda Bacalar Hotel
Hotel Hacienda Bacalar Bacalar
Hotel Hacienda Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Hacienda Bacalar have a pool?

Yes, this property has an outdoor pool.

Is Hotel Hacienda Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda Bacalar?

Self-parking is free at this property.

What time is check-in at Hotel Hacienda Bacalar?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Hacienda Bacalar?

Checkout is at noon.

Where is Hotel Hacienda Bacalar located?

Situated near the beach, this hotel is within 1 mile (2 km) of Municipal Spa of Bacalar, Laguna Bacalar Ecological Park and Lake Bacalar. Cenote Negro and Fort of San Felipe are also within 15 minutes.

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Hotel Hacienda Bacalar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 93 out of 321 reviews
Rating 8 - Good. 134 out of 321 reviews
Rating 6 - Okay. 65 out of 321 reviews
Rating 4 - Poor. 16 out of 321 reviews
Rating 2 - Terrible. 13 out of 321 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Nice place to arrive and set your bearing. Front desk open until 23:30. Nice breakfast, good coffee
Stayed 1 night in Feb 2024

6/10 Okay

Tawfiq

Overall average
Stayed 2 nights in Oct 2024

8/10 Good

Dolev

The place is nice and clean! There is very nice people in the hotel that would love to help you in everything you like 🙏
Stayed 2 nights in Mar 2023

10/10 Excellent

Michael

Nice stay
Very nice stay! I had some problems, because my creditcard and passport was stolen in Mexico City, but the staff was very helpful! Special thanks to Evaristo in the reception for outstanding service!
Stayed 1 night in Nov 2022

8/10 Good

Pamela

Friendly staff. Big room. Good shower. Complimentary drinking water available.
Stayed 4 nights in Feb 2023

8/10 Good

Kelly

The hotel was fine! The location is a little off, you have to walk pretty far to see some good things in Bacalar. And you definitely need some taxis if you wanna see the cenotes and the lazy river.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jafet Israel

Like
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Liked: Room comfort
Don't let the pool fool
Good deal but the beds were really hard and the pillow(not pillows) sucked. Gave me a control for my room t.v without batteries and it didn't even work. There was no water in the bathroom when we got there so I had to tell them to turn the pump on. Very rural it's good if you want to save money. I was going to get two nights here but my back was hurting in the morning. Nice pool
Stayed 1 night in Jul 2022

6/10 Okay

José Luis

Liked: Amenities, property conditions & facilities
El calentador de la regadera del baño no servía, se pidio solución y la encargada del turno vespertino arrogante y cortante a dar una solución, solo el recepcionista de la mañana era cordial y atento. Todo los demas en todos los aspectos sin problema, una buena opción si es solo para dormir y disfrutar de bacalar y sus alrededores.
Stayed 2 nights in Jan 2025

10/10 Excellent

Raul

Televisión no servía, regadera olor feo y tapada
Stayed 3 nights in Jan 2025

8/10 Good

victor manuel

La tranquilidad del lugar
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Es muy comodo y limpio
Stayed 1 night in Nov 2024

8/10 Good

Juan jose

Bueno, cuartos limpios, economico. Mas amabilidad en la recepción.
Stayed 1 night in Dec 2024

10/10 Excellent

Fonzo

El hotel es sencillo pero tiene todo lo necesario para estar bien, agua caliente, A/A, TV con canales básicos, el wifi es malo pero en general en todo Bacalar es deficiente el servicio y la señal, eso no es culpa del hotel. El desayuno incluído es basto y delicioso, quienes lo llaman básico, no se que más esperan. A nosotros nos encanta, bien servido cocinado al momento y si quieres agregar algo más los precios son súper accesibles.
Stayed 2 nights in Dec 2024

4/10 Poor

Ana Maria

Disliked: Property conditions & facilities
No tenía internet y la televisión no funcionó y no hicieron nada para componerlo La llave fría del lavabo no funcionaba
Stayed 3 nights in Nov 2024

6/10 Okay

David

Liked: Amenities
Falla mucho el internet
Stayed 2 nights in Nov 2024

8/10 Good

Leoqx57

Stayed 3 nights in Oct 2024

2/10 Terrible

Hugo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El trato no es el adecuado, no brindan ninguna información y el agua de la regadera y lava manos olía muy muy mal y generaba comezón
Stayed 1 night in Jul 2024

8/10 Good

Lourdes

Precio cómodo
Por el precio está bien incluye desayuno simple pero rico solo que hay que compartir con las moscas 😁 la cama se hizo un poco dura, pero estaba grande king un poquito retirado de la laguna ,y del ADO pero lo demás bien .
Stayed 4 nights in Jul 2024

6/10 Okay

LAURA MARIA ZAVALA

POR FAVOR COMO PUEDO RECUPERAR EL PAGO DE MI ULTIMA NOCHE DEL SABADO 15 DE DE JUNIO, YA QUE NO HUBO LUZ ESE DÍA DESDE LAS 6AM Y A LAS 7PM NO SE HABIA PODIDO ARREGLAR POR QUE SE QUEMO EL TRANSFORMADOR Y NO PODÍAMOS QUEDARNOS A DORMIR SIN LUZ
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicolas

Superbe
Superbe hôtel, très propre, confortable et fréquenté que par des Mexicains. Superbe piscine et jardin. Petit déjeuner très correct. La famille qui gère l'hôtel est extrêmement sympathique.
Stayed 2 nights in Apr 2024

6/10 Okay

Jessica

Stayed 2 nights in Apr 2024

10/10 Excellent

Angélica

Stayed 2 nights in Apr 2024

8/10 Good

Ricardo Alejandro

Stayed 1 night in Apr 2024

10/10 Excellent

David Arturo

WiFi
La estadía fue muy buena cómo el desayuno, sencillo pero bueno. El único pero que le doy al hotel es la mala red de WiFi muy pésima recepción, deberían ampliar si red de internet para las habitaciones y las estancias, ya que es muy lento y no llega a los cuartos.
Stayed 3 nights in Apr 2024