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Hotel Noor

3.0 star property
Bayside hotel with spa services and 24-hour front desk

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Photo gallery for Hotel Noor

Superior Room, Sea View
Outdoor pool
Interior
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • 29 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Suite, Partial Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
2 living rooms
  • 60 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, Balcony, Garden View

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
José María Morelos 3, Centro, Chetumal, QROO, 77000

What's nearby

  • Chetumal Ferry Terminal - 5 min walk - 0.4 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Explanada de la Bandera - 5 min walk - 0.4 km
  • Palacio Municipal De Othon P. Blanco - 6 min walk - 0.6 km
  • Museum of Maya Culture - 19 min walk - 1.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive

Restaurants

  • ‪Almina - ‬1 min walk
  • ‪El Portón - ‬4 min walk
  • ‪Vips - ‬5 min walk
  • ‪Los Comales - ‬8 min walk
  • ‪Taqueria Beatriz - ‬5 min walk

About this property

Hotel Noor

Hotel in the city centre
At Hotel Noor, you can look forward to a free manager's reception, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, Almina, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi, with a speed of 25+ Mbps, and a bar are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), luggage storage and a front desk safe
  • Smoke-free property and a 24-hour front desk
Room features
All guest rooms at Hotel Noor have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Balconies or patios and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Almina

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the bay

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height door lock
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (100 centimetre wide)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: MXN 25 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults and MXN 100 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal

Frequently asked questions

Does Hotel Noor have a pool?

Yes, this property has an outdoor pool.

Is Hotel Noor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Noor?

Self-parking is free at this property.

What time is check-in at Hotel Noor?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Noor?

Checkout is at noon.

Where is Hotel Noor located?

Located in the heart of Chetumal, this hotel is within a 5-minute walk of Chetumal Ferry Terminal and Palacio de Gobierno. Explanada de la Bandera and Palacio Municipal De Othon P. Blanco are also within 10 minutes.

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Hotel Noor Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 63 reviews
Rating 8 - Good. 14 out of 63 reviews
Rating 6 - Okay. 9 out of 63 reviews
Rating 4 - Poor. 5 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, excellent location.
Stayed 1 night in May 2025

10/10 Excellent

Deanne

Balcony facing the water and boardwalk made the room very special!
Stayed 1 night in May 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the lake
Stayed 1 night in Jan 2025

10/10 Excellent

Tinaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay.

This hotel was amazing. The view was incredible!!! The city is so friendly. Amazing food!! So much night life. This is a must stay. It was VERY clean. The staff was absolutely wonderful. A great location. Will def go back.
Stayed 4 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
This hotel has amazing views. The staff was extremely friendly and helpful. The hotel itself was once very very nice but has gotten old. It's still nice but a little worn. Everything was clean and neat. The restaurant on site is fantastic, everything I ate there was over the top delicious, breakfast lunch and dinner.
Stayed 2 nights in Feb 2025

4/10 Poor

Oscar

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs maintenance… a lot
Stayed 1 night in Jan 2025

2/10 Terrible

Sheldon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away.

The room was very dated and moldy. The furniture was falling apart, and the towels were gray instead of white. Would not return.
Stayed 1 night in Mar 2025

4/10 Poor

Rosita

Disliked: Property conditions & facilities
The bed sheets had random stains of them. The shower flooded whenever you had it on. The furniture was old.
Stayed 1 night in Jan 2025

10/10 Excellent

Alberto Isaac

Liked: Cleanliness, amenities, property conditions & facilities
El hotel se encuentra en buena ubicación es ameno, cómodo, seguro y sobre todo el personal estuvo muy atento a cualquier situación la disfrutamos mucho mi familia y yo.
Stayed 5 nights in May 2025

8/10 Good

José Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Cómodo y céntrico.
Stayed 1 night in May 2025

8/10 Good

Joseph Giovanni

Liked: Cleanliness, staff & service
Conveniently located by the waterfront
Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Es un hotel que tiene una excelente ubicación, frente al mar con acceso inmediato al malecón, pero es un hotel viejito, me da la impresión de que le falta mantenimiento, le falta un frigobar a la habitación, una TV de difícil manejo, aire acondicionado con mal olor, aunque me tocó una vista impresionante me encantaron los ventanales que tenían la habitación que me asignaron., no tiene elevador, la cama cómoda y grande, habitación y baño amplio aunque tenía mal olor proveniente de la cañería.
Stayed 1 night in May 2025

10/10 Excellent

Mónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 2 nights in May 2025

10/10 Excellent

Honey

Stayed 3 nights in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar en buenas condiciones y con vista al mar
Stayed 3 nights in May 2025

10/10 Excellent

Miguel Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel
Stayed 3 nights in Apr 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great night. The view was great. The staff was kind.
Stayed 1 night in Apr 2025

8/10 Good

ZUREYMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal.
Stayed 2 nights in Apr 2025

10/10 Excellent

Britney

Stayed 1 night in Mar 2025

8/10 Good

Martha Pamela Cejudo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción para el precio
Stayed 6 nights in Mar 2025

4/10 Poor

Laura Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Olor a humedad

La habitación asignada olía a mucha humedad. Lo bueno, es que aceptaron cambiarnos a una del piso 3
Stayed 1 night in Mar 2025

8/10 Good

Sammy

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

E L

Liked: Cleanliness, property conditions & facilities, room comfort

Muy decepcionado

Después de estar todo el día afuera y cuando regrese al hotel en horas de la tarde, encontré la puerta de mi habitation abierta. "Aparentemente" la persona de house keeping no se aseguro de cerrar bien la puerta. Al final tres cosas insignificantes desparecieron de mi habitación.
Stayed 2 nights in Mar 2025

10/10 Excellent

KYUNG KUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Maria Concepción

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
EL PERSONAL EXCELENTE, PERO LA ALBERCA ESTA DESCUIDADA,LE HACE FALTA REMODELACION,Y EN LA FACHADA UNA BUENA PINTADA,PUEDE LLEGAR A SER UN EXCELENTE LUGAR
Stayed 4 nights in Mar 2025