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Hotel Lucerna Ciudad Juarez

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour business centre

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property – evening/night
Outdoor pool
Terrace/patio
Lucerna Select, 1 King Bed
Bar (on property)
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Air conditioning
  • Room service
The price is €81
includes taxes & fees
5 Jan - 6 Jan

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

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Pool
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Free WiFi
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7.6 out of 10, Good, (1004)
The price is €77
includes taxes & fees
8 Jan - 9 Jan
Real Inn Ciudad Juárez
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About the area

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200

What's nearby

  • Hospital de la Mujer - 4 min walk
  • Plaza de las Americas - 8 min walk
  • Paso del Norte Cultural Center - 17 min walk
  • Paso del Norte International Bridge - 6 min drive
  • American Consulate - 9 min drive

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 23 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬6 min walk
  • ‪Hamsa - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Kinsui - ‬4 min walk

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel near Paso del Norte International Bridge
Located close to Hospital de la Mujer and Plaza de las Americas, Hotel Lucerna Ciudad Juarez provides a terrace, a garden and dry cleaning/laundry services. The on-site restaurant, Acueducto, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a local area shuttle and express check-out
  • Express check-in, a lift and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 138 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and dressing gowns.
More amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 32-inch TVs with premium channels
  • Balconies, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 26 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does Hotel Lucerna Ciudad Juarez have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Lucerna Ciudad Juarez?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on 5 Jan 2025 start from €80.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Lucerna Ciudad Juarez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lucerna Ciudad Juarez?

Self-parking is free at this property.

What time is check-in at Hotel Lucerna Ciudad Juarez?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Lucerna Ciudad Juarez?

Checkout is at noon.

Where is Hotel Lucerna Ciudad Juarez located?

Located in the heart of Ciudad Juárez, this luxury hotel is within a 10-minute walk of Hospital de la Mujer and Plaza de las Americas. Jaime Canales Lira Stadium and Estadio 20 de Noviembre are also within 1 mi (2 km).

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 571 out of 1008 reviews" "
Rating 8 - Good. 148 out of 1008 reviews" "
Rating 6 - Okay. 112 out of 1008 reviews" "
Rating 4 - Poor. 84 out of 1008 reviews" "
Rating 2 - Terrible. 93 out of 1008 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Yoan

Stayed 1 night in Dec 2024

10/10 Excellent

Idaly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Angel Aaron Sanchez De

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and very respectful
Stayed 1 night in Dec 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great very attentive and respectful.
Stayed 1 night in Dec 2024

10/10 Excellent

virgilio

Stayed 1 night in Dec 2024

6/10 Okay

Guadalupe, Rio Rancho

Liked: Property conditions & facilities
Disliked: Staff & service
U guys need to train your staff Big. Big huge time No politeness At ALL —- they need to b confident and sell themselves. No I do not want to stay there at all THEY DONTVEVEN SPEAK. UP
Stayed 1 night in Dec 2024

8/10 Good

Ruben

Expensive dinner
Stayed 1 night in Dec 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nora, Guymon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel que preserva su carácter, elegancia, y atención a sus huéspedes.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 2 nights in Nov 2024

6/10 Okay

Eliher

Stayed 2 nights in Nov 2024

10/10 Excellent

Rudy

Stayed 1 night in Nov 2024

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING
Stayed 2 nights in Oct 2024

2/10 Terrible

Ignacio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their ac didn’t work at night or day. They claimed that was normal. Had to sleep with the window open to let in some air from the outside. Mind you that there’s a lot of traffic noise and didn’t get a good sleep for me any my family. Check out early and rented another hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Beatriz

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very nice hotel, friendly staff. Shower leaked and elevator did not work
Stayed 1 night in Nov 2024

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien servicio
Stayed 3 nights in Nov 2024

2/10 Terrible

Edelmira

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super hot. They decided to shut down the air conditioning in the rooms.. however halls, main lobby, bar and dining area was fully conditioned. Carpet in the room was dirty and under the bed was never cleaned as there was lint, dirt, dust, and a pair of dirty socks under the bed. 2nd day was 80degree so the decided to turn air on for a while. But then got turned off. We were told we need to leave balcony door open to air out and cool the room. So we had to sleep with the balcony door open. Overall experience was terrible but we made the best of it as we couldn’t cancel to go somewhere else. Most staff was rude and did not offer help. We asked for a TV remote and we finally got it on our last day stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Ricardo, Tucson

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Rude desk personnel. Made to feel unwelcome
Stayed 1 night in Nov 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great very helpful.
Stayed 1 night in Nov 2024

4/10 Poor

Lydia

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
.
Stayed 1 night in Oct 2024

8/10 Good

Silvia

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos, Midland Tx

Stayed 1 night in Oct 2024

8/10 Good

Jaime

Stayed 1 night in Oct 2024