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"Lugar Bonito muy buen servicio al Cliente y amabilidad "

"The looks better in person than the pictures on line. Downside is, the staff DO NOT SPEAK ENGLISH, including the front desk. Just few of them knew one, or two words of English. The train station and the football (soccer) stadium are literally on the same street (Carrera 70) with the hotel, can just walk there. If one likes to party, that's the place / street to be on. The Centreville, Light tower are not too far via driving."

"Great customer service "

"The staff were all very friendly and made us feel welcome at all times. "

"El mejor servicio y la mejor atención, best service and outstanding service"

"the hotel and the staff was very clean, always helping and good services. "

"O"

"This was one of the fanciest hotels I've ever stayed in. I really cannot believe this place has any poor reviews. The service is impeccable; this property has many restaurants and bars, and everything is amazing and high-end. The pool is small, but I still had a blast laying out for hours and enjoyed the poolside bar/food services. They have great tour guide services, but book weeks in advance if you want a specific day. All the best restaurants surround this hotel (and you can walk to most of them on foot), and Poblado is cute and has great shopping). I was a solo, non-Spanish-speaking female traveler, and unfortunately, I never felt safe enough to leave the hotel after about 8 pm, which was fine since I did tons of sightseeing during the day. Luckily, I could relax, hang out, and have cocktails nightly at the rooftop bar at Click Clack and stay until close. The inside of the hotel was very safe; there were guards everywhere. Sadly, I never felt 100% safe as a woman to walk alone in certain areas of this neighborhood (other American travelers at the pool voiced the same concerns as I had regarding not feeling 100% safe when walking on the side streets of this neighborhood). I definitely would bring all the cash you need, before this trip as I wouldn't want to use any ATMs and get followed after. One last thought: this hotel would be amazing for couples because it has a sexy vibe. I will be back to the Click Clack next time I have a companion to travel with! "

"Great hotel, clean and safe. Friendly workers. Bartender Albert was very nice. Always took care of us. "