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"The staff were friendly"

"Beautiful property and location!"

"The location is perfect. The room was very small for $1100/night. The GFCI in the bathroom did not work and there was a large tear in the velvet couch, which seemed a bit strange. The bathroom plumbing was a bit dated as well and difficult to control on temp. "

"Hotel facilities and rooms are great. However, the service is mediocre at best. Staff seems to be inexperienced. Parking garage is terrible. Overall, a great hotel but not what I would expect from the Westin brand at this price point. "

"Beautiful location, clean, friendly staff, never had to get the car until the day we left. "

"Excellent service and beautiful hotel. Staff went above and beyond to help us with local transportation and getting back after a concert. Would recommend 10/10!"

"Nice location, clean, Attentive staff. "

"Our go to resort in Vail on a yearly basis. The hotel is great and the hotel staff is amazing!! Just the ski store that is in the hotel and connected to it called TRUENORTH has a manager and an assistant manger who were despicable racist people. It is a shame that they have these people deal with children passing through the store all day (as it a mandatory passage way to get into the hotel). They are rude abrasive racist individuals. "

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"Just amazing experience! We come here twice a year and the hotel is one of a kind! Now ski concierge is even better and restaurants on the property are tastier! "

"We love Mountain Lodge have been staying here for years. It's a great balance of cost, ease of ski in/out, easy access to Gondola, shuttle to store or Mountain Village, etc. Staff is always great. The only downside is that the rooms are SO HOT! Even with the thermostat cranked down, the in-floor heating of the building keeps the rooms too warm. It was close to 0ºF outside our last night this year, but we still had to keep a window cracked to keep the room comfortable. "

"We would have liked to have a microwave in the room. When staying with kids, it’s a must have. Otherwise we enjoyed our stay. "