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A Hotels City

3.0 star property
Hotel with a bar, a short walk to Tivoli Gardens

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Photo gallery for A Hotels City

Suite, 1 Double Bed, Private Bathroom
Suite, 1 Double Bed, Private Bathroom | Bathroom
Suite, 1 Double Bed, Private Bathroom | Living area
Suite, 1 Double Bed, Private Bathroom
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

Highlights

Individually furnished
Heating
HDTV
Blackout curtains
Separate bedroom
Private bathroom
Cable channels
Desk
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom

Highlights

Individually furnished
Heating
HDTV
Blackout curtains
Separate bedroom
Cable channels
Desk
Wardrobe
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

Highlights

Individually furnished
Heating
HDTV
Blackout curtains
Separate bedroom
Cable channels
Desk
Wardrobe
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Single Room, Shared Bathroom

Shared bathroom

Economy Single Room, Shared Bathroom

Highlights

Individually furnished
Heating
HDTV
Blackout curtains
Separate bedroom
Cable channels
Desk
Wardrobe
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Private Bathroom

Suite, 1 Double Bed, Private Bathroom

Suite, 1 Double Bed, Private Bathroom

Highlights

Individually furnished
Heating
HDTV
Blackout curtains
Separate bedroom
Private bathroom
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Individually furnished
Heating
HDTV
Blackout curtains
Separate bedroom
Private bathroom
Cable channels
Desk
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Viktoriagade 2, Copenhagen, 1655

What's nearby

  • Tivoli Gardens - 7 min walk - 0.7 km
  • City Hall Square - 9 min walk - 0.8 km
  • Strøget - 12 min walk - 1.0 km
  • Copenhagen Zoo - 3 min drive - 2.3 km
  • Nyhavn - 4 min drive - 2.7 km

Getting around

  • Copenhagen Central Station - 7 min walk
  • Vesterport Station - 7 min walk
  • Kastrup Airport (CPH) - 23 min drive

Restaurants

  • ‪Mikkeller Bar - ‬1 min walk
  • ‪Delphine - ‬2 min walk
  • ‪Dia'legd - ‬1 min walk
  • ‪Maple Casual Dining - ‬1 min walk
  • ‪Grillen Burger Bar Vesterbrogade - ‬1 min walk

About this property

A Hotels City

Hotel near Tivoli Gardens
Close to City Hall Square and Strøget, A Hotels City provides a coffee shop/cafe, a bar and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out, express check-in and coffee/tea in reception
  • Multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi.
More amenities include:
  • Showers and free toiletries
  • 42-inch HDTVs with premium channels
  • Wardrobes/cupboards, heating and housekeeping

Languages

Danish, English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 350
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: DKK 500
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's AeroGuest mobile app before check-in
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: DKK 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: DKK 350 (subject to availability)
  • Late check-out fee: DKK 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Hotel Viktoria
Hotel Viktoria Copenhagen
Viktoria Copenhagen
Hotel Viktoria
A Hotels City Hotel
A Hotels City Copenhagen
A Hotels City Hotel Copenhagen

Frequently asked questions

Is A Hotels City pet-friendly?

No, pets are not allowed at this property.

How much is parking at A Hotels City?

This hotel doesn't offer parking.

What time is check-in at A Hotels City?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of DKK 350 (subject to availability).

What time is check-out at A Hotels City?

Checkout is at 11 AM. Late checkout is available for DKK 500 (subject to availability).

Where is A Hotels City located?

Located in København V, this hotel is within a 10-minute walk of Planetarium and Tivoli Gardens. City Hall Square and Strøget are also within 15 minutes. Vesterport Station is 7 minutes by foot and Copenhagen Central Station is 7 minutes.

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A Hotels City Reviews

Reviews

6.2
Rating 10 - Excellent. 26 out of 180 reviews
Rating 8 - Good. 44 out of 180 reviews
Rating 6 - Okay. 49 out of 180 reviews
Rating 4 - Poor. 32 out of 180 reviews
Rating 2 - Terrible. 29 out of 180 reviews

6.4/10

Cleanliness

5.4/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and check out process. Nice room near the central station an easy transition. We enjoyed our stay
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and quiet. Comfortable.
Stayed 1 night in May 2025

8/10 Good

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel for a very fair price :)
Stayed 2 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness
The location was great and the beds were comfy. It was strange staying in a facility where there was no one available to take questions or for security purposes. Our visit was trouble free, but I won't stay in a hotel again that does not have a person in charge at all hours.
Stayed 3 nights in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Very noisy, but overall great value for money. Very clean, perfect for backpackers and young travellers.
Stayed 2 nights in Apr 2025

6/10 Okay

Hannah

Disliked: Cleanliness, amenities
Great location and easy to get around but no working tv, shower was not clean and there are so many stairs in the building (no lift)
Stayed 3 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice and cheap experience

A nice city-center well-priced hotel. Everything was as expected and we enjoyed our stay there
Stayed 1 night in Jan 2025

8/10 Good

Povilas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enought for a price
Stayed 1 night in Feb 2025

2/10 Terrible

Anders

Disliked: Cleanliness, property conditions & facilities, room comfort

Forced to share data...

You are forced to download an app for check-inn, abd to share your informations.
Stayed 1 night in Feb 2025

4/10 Poor

Timea Szonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathtub was leaking so i couldn’t use it … that’s why i book the room and was useless
Stayed 1 night in Mar 2025

6/10 Okay

Arthur

I didn't understand the reason for paying to check in, I didn't get a refund, the room I stayed in didn't have a mini-fridge as it was in the photo and there was no bar in the hotel or reception in case I need anything
Stayed 8 nights in Feb 2025

8/10 Good

Monica

Liked: Staff & service

Tv

It,s said tv in the room 202 but there was no kabel connection
Stayed 2 nights in Jan 2025

8/10 Good

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, very central and easy to walk around with cafes and stores nearby. When we walked in the room smelled of cigarettes which took hours and leaving the window open in the middle of January to get the smell somewhat out. I tried contacting through the AeroGuest app but nobody ever responded to my messages and there was never anyone at reception to talk to about this. Apart from that the stay was great.
Stayed 1 night in Jan 2025

4/10 Poor

Kerri

Liked: Cleanliness
Disliked: Staff & service
Our stay at this property was good, once we were in. The check-in process would deter us from staying here again. There is no front desk, so no one can check you in. The hotel is supposed to send out a code to get in the front doors, and then you can grab a key card and self-check in. However, we never received the code. We did have our cell phone activated with local SIM carrier, but unfortunately, there was no one for us to phone at the hotel. After trying for a few hours, we were able to contact someone at Expedia and the problem was resolved within 10 minutes. If we had arrived at our midnight flight and had to deal with this ordeal, we would not have stayed there! Now that we have been through the process, as international travelers, we will not stay there again!
Stayed 1 night in Mar 2025

8/10 Good

Max

Liked: Cleanliness, amenities, property conditions & facilities
Clear communication for check in, room was nice and clean, shower had hot water, but unsure why we received partial deposit back. The heater was also not very strong and sounded like loud gurgling water
Stayed 4 nights in Jan 2025

6/10 Okay

Ella

Liked: Property conditions & facilities
Disliked: Cleanliness
The room did not feel clean: trash under the bed for example
Stayed 3 nights in Jan 2025

2/10 Terrible

Fredrik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here!

Very expensive in relation to the standard, which was very poor. Plastic carpet in the bathroom, which was old and ugly. One of the bedside lamps could not be used since there was no outlet by the bed, a sportlight in the bathroom was hanging from the roof in the electric cable, the temperature of the water in the shower could not be controlled, and the sound went straight through the walls. One of the worst hotels I've ever stayed at.
Stayed 2 nights in Jan 2025

6/10 Okay

Ana

Disliked: Staff & service
The location of the hotel was perfect. However, nobody was at the reception and the check in/ check out have to be done by yoursef. It is necessary to download an app to do it before arrival. In our case, this was a weak point because we were considering leaving our luggage at the reception the last day but it was not possible. I tried to contact someone through the chat of the app but nobody answered. The bathroom was too small. And the last day we found our room open and with the lights turned on. It seems the cleaning service did not close properly the door. All our goods were inside but this situation should not occur.
Stayed 3 nights in Feb 2025

6/10 Okay

Neil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the room was very basic. TV did not work. No mention of not having a lift. Stairs are uneven and not level. Beds old and dirty. No mattress protectors on the beds. Shower in the bathroom which was tiny. As a room to stay it was adequate for the money but it was to sleep in only. This was a room not a hotel to be used as a base. On checkout, the app would not work. Tried calling the help number but no answer.

6/10 Okay

Mariza

Liked: Cleanliness
It did the job, but could have been better. The location was quite good for my needs - probably the best thing about this hotel. There were no staff anywhere to be found for my entire stay. I knew there would be no lift at this hotel, but the stairs are very steep and narrow. The room itself was OK, but some of the snacks in the snack tray (kind of like a minibar) were a few months out of date. I can see how some people might assume the snacks and drinks are complimentary - they are NOT, but there is nothing in the room itself to inform you of the costs. The carpets were fraying a bit, the faux leather on the bed base was ripped in one spot and the bedsheet was not big enough for the size of the mattress. Despite this, I had a comfortable sleep. I was on the top floor, so it was pretty quiet, but there is a club right opposite the entrance and it was very noisy until about midnight from that. Lots of churches in the area, so be prepared for the bells to wake you at 8am. You need to register in an app to get your electronic "room key" and a 500DKK refundable deposit is taken. This hotel took the deposit on my card twice and have only refunded one! There is no one to contact about this and all emails and messages keep being ignored!
Stayed 3 nights in Dec 2024

2/10 Terrible

Matthieu

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
l'accompte demandé de 500dkk en plus de la reservation deja payee sur expedia est anormal. nous navons aucune idee du montant qui sera réellement prélevé. aucun service dans cet hotel... tres mauvais rapport qualité/prix.
Stayed 2 nights in May 2025

10/10 Excellent

melany

Liked: Cleanliness, amenities, property conditions & facilities
very convincente location
Stayed 1 night in May 2025

4/10 Poor

Kai

Disliked: Staff & service
Kompliziert , alles digital, keine Bindung zum Personal
Stayed 3 nights in May 2025

2/10 Terrible

Yannick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ikke særlig godt for prisen. Meget larm både fra gaden og ekstremt lydt inde på hotellet.
Stayed 2 nights in May 2025

2/10 Terrible

Marcel

Disliked: Cleanliness, staff & service, property conditions & facilities
Veel te duur voor een dergelijk simpel en klein hotel zonder personeel
Stayed 1 night in May 2025