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Melia Cozumel All Inclusive

3.5 star property
Beachfront, with full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Cozumel All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
Front of property
Exterior
View from room
Kayaking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is €233
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Junior Suite (Premium 2+1)

View from room

Junior Suite (Premium 2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium 2+2)

View from room

Junior Suite (Premium 2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for The Level Grand Premium (2+1)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Family Junior Suite

View from room

The Level Family Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
Espresso maker
  • 86 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Ocean View

Melia Ocean View

Melia Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Deep-soaking bath
Hairdryer
Private bathroom
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Royal Suite

The Level Royal Suite | View from room

The Level Royal Suite

Highlights

Patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Plasma TV
Renovated in 2015
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront

View from room

Premium Suite, 1 Bedroom, Oceanfront

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Garden View

Minibar, in-room safe, desk, iron/ironing board

Melia Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Deep-soaking bath
Hairdryer
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

View from room

Junior Suite (Premium)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+2)

View from room

The Level Family Junior Suite (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Level Family Junior Suite (2+3)

View from room

The Level Family Junior Suite (2+3)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+2)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+4)

View from room

The Level Family Junior Suite (2+4)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
Minibar
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for The Level Grand Premium

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Rainfall showerhead
Bathrobes
Hairdryer
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+1)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Room Sea View (2+1)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Grand Premium (2+2)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+1)

View from room

Melia Room Garden View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Sea View (2+2)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+2)

View from room

Melia Room Garden View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, iron/ironing board

Suite Junior With Garden View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Single Room Premium With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Single Room Premium With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Room Superior With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Suite With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Suite Junior With Garden View

Minibar, in-room safe, desk, iron/ironing board

Single Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed and 2 Double Beds

View all photos for Room Standard With Garden View

Minibar, in-room safe, desk, iron/ironing board

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Standard With Garden View

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Superior With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Superior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600

What's nearby

  • Cozumel Maritime Terminal - 7 min drive - 5.6 km
  • Punta Langosta Pier - 7 min drive - 6.3 km
  • San Miguel Church - 8 min drive - 6.3 km
  • Stingray Beach - 9 min drive - 8.5 km
  • Chankanaab National Park - 16 min drive - 14.7 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 11 min drive

Restaurants

  • ‪Islands Beach Club - ‬15 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬2 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

Melia Cozumel All Inclusive

All-inclusive family-friendly property near Punta Langosta Pier
Located close to San Miguel Church and Museo de la Isla de Cozumel, Melia Cozumel All Inclusive provides a swim-up bar, a poolside bar and a terrace. This property is a great place to bask in the sun with a white sand beach, sunloungers and windsurfing. Treat yourself to a body treatment, a deep-tissue massage or aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the 24-hour gym, as well as activities, such as kayaking, snorkelling and sailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • An outdoor tennis court, a gift shop and a banquet hall
  • Air hockey, a lift and karaoke
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 140 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 42-inch plasma TVs with satellite channels
  • Free infant beds, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Miniature golf
Paintball
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 33 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Melia Cozumel All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Melia Cozumel All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Melia Cozumel All Inclusive on 9 Dec 2024 start from €231.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Cozumel All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Melia Cozumel All Inclusive?

Self-parking is free at this property.

What time is check-in at Melia Cozumel All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Melia Cozumel All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Melia Cozumel All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, mini golf and more.

Where is Melia Cozumel All Inclusive located?

Nestled on the beach, this Zona Hotelera Norte property is within 6 mi (10 km) of Museo de la Isla de Cozumel, Punta Langosta Pier and San Miguel Church. Stingray Beach and Chankanaab National Park are also within 9 mi (15 km).

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1008 reviews" "
Rating 8 - Good. 300 out of 1008 reviews" "
Rating 6 - Okay. 111 out of 1008 reviews" "
Rating 4 - Poor. 58 out of 1008 reviews" "
Rating 2 - Terrible. 26 out of 1008 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet was barely ok. Restaurants were very good! Beach and location are perfect!
Stayed 3 nights in Nov 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff were excellent. Food was good but got repetitive. Always ask concierge what you should pay for taxi service so you don’t get ripped off
Stayed 7 nights in Nov 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super. The bartenders are excellent. Special shoutout to Phillipe and William,!
Stayed 6 nights in Oct 2024

10/10 Excellent

Shawna K.

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff are amazing, always there to make your stay the best it can be. The hotel is old but is clean and taken care of. They clean the beach each morning, but the water is very murky, not the hotels fault but not pleasant to swim in, need to walk to the neighboring hotel's beach. We booked the Level and felt that it was well worth it.
Stayed 7 nights in Nov 2024

10/10 Excellent

Edward, Greenwood

The property was very clean. The food was excellent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Joshua K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hector was incredible! Excellent hotel and excellent staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melia was amazing for our family vacation this fall. Just enough for the kids to be occupied and also have relaxing time for the adults. The food was 3.5/4 Star inn my opinion. My kids had trouble finding things but partial blame is on their tastes! The ocean and pool were incredible at Melia. So happy Expedia lead us to this gem of a resort.
Stayed 5 nights in Nov 2024

10/10 Excellent

Maria, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed the faculties they were clean and easily accesible
Stayed 1 night in Nov 2024

8/10 Good

Maureen Suzanne, Cumming

The property was very aged. Ventilation in the rooms had mildew and mold which forced us to leave AC off and just sleep with slider open.
Stayed 5 nights in Oct 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Oct 2024

8/10 Good

Dolores

Liked: Staff & service
Costumer service was excellent!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Melia & it was exactly what we were hoping for! The weather was not on our side, so there were a few dining options on site that weren’t available, but the Fish House offered great options. The water was definitely brown & dirty due to the storms throughout the area & runoff from the mangroves, but completely out of everyone’s control. The room was beautiful & the bed was very comfortable. Everyone was so helpful, attentive, & so friendly! I can definitely see us going back to Melia in the future!
Stayed 7 nights in Oct 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Limited dinning and food choices
Stayed 5 nights in Oct 2024

6/10 Okay

WENDI

Travelled with family
Liked: Cleanliness, staff & service
Food was not very good, drinks weren't great. We did all inclusive, yet fees were added for certain drinks & for room service. There was a Tropical Depression while we were there so the water was full of seaweed. THE STAFF WAS VERY NICE & HELPFUL!
Stayed 3 nights in Oct 2024

8/10 Good

CAROL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty location, clean and well maintained. Staff is super friendly and hard working to serve our every need nd request. Accommodating and helping us stay entertained during tropical storm.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing service, delicious food and drinks, the best staff ever!
Stayed 3 nights in Aug 2024

8/10 Good

Serhiy, Killeen

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Oct 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Melia for our friend’s 40th birthday in a Level Premium room. We would highly recommend Level services. The concierge, premium drinks, and extra amenities were definitely worth it. We had a wonderful stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We went to this property for one night to celebrate our anniversary. Upon arrival we were greeted by warm and friendly staff and felt welcomed. We were a little disappointed initially as we felt the property was older more run down than we had anticipated based on the property photos however the amazing service from all the staff we interacted with, cleanliness and great food quality made up for it. Eating dinner at the Fish House restaurant was the highlight of the trip and highly recommend booking your reservation there early if you want to eat there as it books up quickly - something we were not told in advance but got lucky with a cancellation. They also made our stay special with giving us an anniversary banner on our door, balloons in the room & a dessert at dinner. Despite it being more of a family vibe with lots of kid friendly areas and activities - it was still quiet and relaxing!
Stayed 1 night in Oct 2024

4/10 Poor

Viviana

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff: justo. Agustin. Ana. Amazing made my stay better because of them. Towels are not conveniently located. Bars not conveniently located. Dinning is not conveniently located.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always helpful and eager to assist. Facilities were beautiful but not handicapped accessible.
Stayed 4 nights in Oct 2024