I am utterly appalled by the deplorable treatment my family and I received during our stay at your establishment. Despite our simple request for additional bedding and clean towels, we were met with blatant disregard and redirected multiple times. When attempting to retrieve the items from a housekeeping cart, which we presumed were provided for guest use, we were unjustly accused of theft and subjected to aggressive verbal assault.
The behavior exhibited by your staff, including housekeeping and security, was utterly reprehensible. We were unjustly labeled as thieves, harassed, and humiliated, culminating in our forced eviction from the premises. It is utterly unacceptable to be subjected to such baseless accusations and hostility when simply seeking assistance.
This experience has not only marred our stay but has deeply offended and disappointed us. It is incomprehensible that a hospitality establishment would permit such disgraceful conduct towards its guests.