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"Breakfast was exceptional and the outdoor pool was beautiful."

"The pool area was a pleasant surprise - much nicer than the neighbouring Hampton Inn. We were especially delighted with the evening dinner shuttle service - a free shuttle into the dining areas of the city to enjoy much more variety that offered within walking distance - smart idea!"

"The thermal springs were so relaxing. Elegant style but the place didn't feel stiff or stuck-up. Staff was incredibly kind and always went the extra mile. Relaxing, calm atmosphere. Went out of their way to acknowledge our honeymoon on several occasions with rose petals, towel animals, a note, and a free dessert. "

"It was super close to the airport. We just needed a place to stay for the night before our next flight."

"We loved are stay! Beautiful property with lots for us and the kids to do right on site. The thermal pools were gorgeous and so fun to try out the different ones with different temperatures. There was even a farm with lots of animals. There was a grumpy horse so watch out for him, but otherwise a lovely experience. Highly recommend!"

"Spectacular views Property is well maintained. Staff is extremely friendly and courteous. Breakfast buffet was dynamite Hot Springs some of the best I’ve ever soaked in landscaping around the Hot Springs is unsurpassed."

"This property is huge and magnificent. Photos do not do it justice. Beautiful views. Tons of things for kids to do. The river adventure area is gorgeous. This is like Disney world for kids. A must do if you have younger kids. The main resort area is peaceful and beautiful. Rooms are enormous and brand new. Bathroom is super luxurious. This place was so impressive. "

"The staff were friendly and helpful. The parking (on-site) is monitored as are the grounds which provided a good sense of security. The property was immaculately maintained in terms of landscaping and cleanliness. The included breakfast buffet was plentiful and clean. Our room was clean, but we did not find the bed to be all that comfortable (it was a bit too hard). The room service took extra time and attention to fold our pool towels into a beautiful design, which was an unexpected and appreciated touch! We were a little underwhelmed with the buffer dinner option at the Pyramid restaurant and did not try the Italian restaurant on site. The pools were clean and not very crowded! We also had a great time at the spa (massage and facial) with prompt service and therapists who went the extra mile to help us have a relaxing experience! "

"The grounds and views of the volcano were amazing. The villa was spacious and comfortable. We did have a leak after heavy rains and reported it but never heard back. A TV viewable from the couch would be nice and lower priced food options in the snack bar would be good. The hot springs were relaxing. Beautiful property."