See all properties

Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools and full-service spa

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Garden
Villa, 2 Bedrooms, Mountain View | Private kitchenette
Exterior
Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
The price is €242
includes taxes & fees
2 Feb - 3 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Mountain View

Superior Room, Mountain View

Superior Room, Mountain View

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

Similar properties

2 outdoor pools

Arenal Manoa & Hot Springs Resort

Pool
Breakfast included
Spa
Kids pool
9.6 out of 10, Exceptional, 1,004 reviews
The price is €356
includes taxes & fees
22 Feb - 23 Feb
Arenal Manoa & Hot Springs Resort
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk
  • Kalambu Hot Springs - 11 min walk
  • Baldi Hot Springs - 12 min walk
  • Ecotermales Fortuna - 19 min walk
  • Arenal Volcano - 16 min drive

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel near Los Lagos Hot Springs
Located close to Baldi Hot Springs, Hotel Los Lagos Spa & Resort provides a free breakfast buffet, a nightclub and a poolside bar. Treat yourself to aromatherapy, a deep-tissue massage or reflexology at Fangus, the on-site spa. The on-site international cuisine restaurant, Las Palmas, offers breakfast, lunch and dinner. Enjoy on-site activities, such as hiking/biking, ziplining and horse riding. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a terrace and a garden.
Additional perks include:
  • 11 outdoor pools and an indoor pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Hot springs on-site, a round-trip airport shuttle (surcharge) and a banquet hall
  • Smoke-free property, wedding services and tour/ticket information
  • Guest reviews say great things the dining options, breakfast and overall value
Room features
All 96 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Nightclub
  • Spa tub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort have a pool?

Yes, this property has an indoor pool, 11 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on 2 Feb 2025 start from €241.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Los Lagos Spa & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Los Lagos Spa & Resort?

Self-parking is free at this property.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Lagos Spa & Resort?

Checkout is at noon.

Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Los Lagos Spa & Resort located?

This family-friendly La Fortuna hotel is located in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Baldi Hot Springs. Kalambu Hot Springs and Termales Los Laureles are also within 15 minutes.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 885 out of 1102 reviews" "
Rating 8 - Good. 160 out of 1102 reviews" "
Rating 6 - Okay. 32 out of 1102 reviews" "
Rating 4 - Poor. 15 out of 1102 reviews" "
Rating 2 - Terrible. 10 out of 1102 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Had a cabin with living room and large bedroom. Fridge was greatly appreciated. LOVED the pools. Used the shuttles constantly. Good food at decent prices.
Stayed 3 nights in Jan 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really impressed with the overall property grounds and thermal baths, the website did not do it justice. The transportation service to get around on the resort between our room and the public areas was really good and fast. The only area which requires improvement is the buffet, not many options and even worse for people like me with dietary requirements. Henry our waiter for dinner was really nice and gave extra attention. The thermal baths are very clean and have many of them with various temperature settings; could benefit for more seating options in them and around the pools. Food prices were fair for a hotel of this quality. An upgrade to the safe with key pad versus key would also be good. We would definitely reference this resort.
Stayed 4 nights in Jan 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful relaxing stay. Loved the quiet and peaceful setting
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los Lagos was a perfect place to enjoy the beauty of Costa Rica. The hot springs were very nice and after a full day out they provided a lot of relaxation. The rooms were nice but not quiet in the morning. The staff was very accomodating.
Stayed 3 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Racquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, loved it. The rooms are fine, nothing amazing but clean and comfortable. The food is the same. The property itself and the staff is what really makes this location- it's beautiful with multiple springs / pools and everyone is kind.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable luxury. The hot springs were well-maintained and uncrowded—there were plenty of empty pools to choose from. The food was authentically Costa Rican, farm fresh, and inexpensive. We felt safe allowing teenage daughters to roam unsupervised. Rooms were clean and spacious.
Stayed 2 nights in Jan 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and so accommodating! Highly recommend! The baths are amazing and so is the food.
Stayed 2 nights in Jan 2025

8/10 Good

Wednesday

Travelled with partner
Liked: Cleanliness, staff & service
Lush village atmosphere. Construction outside our room. Noisy at 7am on a Saturday. Clean room but nothing special. Thermal tubs were nice. So many!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room, hot springs, breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yazel, Lyons

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beyond gorgeous and staff are extremely friendly and ready to assist in any way, shape, or form. Had a fantastic time!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeffrey

Travelled with partner
Beautiful room. Wonderful pools. Good food. Nice people. Excellent location. Beautiful scenery.
Stayed 2 nights in Jan 2025

2/10 Terrible

Brian, Orinda

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We have stayed at Los Lagos before and the property and customer service has taken a drastic turn for the worse. On the plus side, the pool facilities are nice but try to enjoy them before the $18 day trippers arrive and overcrowd the facilities. We paid for an upgraded room but did not receive one. In fact, it was a new room that was still not quite ready. No room safe, sliding door not secure and most importantly an AC unit that was faulty and required us to wait for upwards of 3 hours for maint many times. They eventually allowed us to have the room we paid for our final night but we had to move all of our stuff in the pouring rain. They were rude and unapologetic like it was our fault. Additionally, there was construction right next door. It seems that we were punished and treated poorly because we booked through Expedia as opposed directly with the hotel. On several instances when we asked for the room we paid for, the desk staff commented on how we booked through Expedia. I would recommend staying somewhere else as there are lots of other options in the area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! The resort is nestled in the rainforest with beautiful surroundings in every direction, they hit spring pools were relaxing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vipin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious room close to amenities. Heated thermal spas for relaxing after long day of hikes. Breakfast layout is incredible and staff was very friendly.
Stayed 2 nights in Jan 2025

8/10 Good

Iana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with fantastic pools and hot springs. The grounds were kept immaculate and the front desk was always very helpful. We found food and drink pricing reasonable, however we found food at the main restaurant not great (aside from the breakfast buffet which was good). We enjoyed the food at the pool bar much better. Rooms were very spacious and clean. We did find that the walls were very thin and we could hear our neighbors quite a bit ( as small of a sound as a sneeze or conversation could all be heard). This made it challenging to sleep on some days depending on how active our neighbours were. Overall we really enjoyed our stay and enjoyed the springs.
Stayed 4 nights in Jan 2025

10/10 Excellent

Pascal, North Bondi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean room, reasonably priced restaurant (though very average food). Loved the natural pools, particularly when they were less crowded in the evening and morning.
Stayed 1 night in Jan 2025

10/10 Excellent

brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. I wish the breakfast was a little better.
Stayed 3 nights in Jan 2025

8/10 Good

Harsh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ileana, Crouse

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property!! My young adult kids and I enjoyed the variety of pools and waterslide. Quick taxi ride from town. Overall great place to stay and would stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
This is wonderful!!
Stayed 3 nights in Jan 2025

8/10 Good

Ramil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean. The natural spring water does not taste salty at all, which is weird and suspicious. There are two areas with views. I wish they had some trails at the lake area
Stayed 1 night in Dec 2024

10/10 Excellent

dlovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids had a blast. Beautiful view of the Arenal volcano, the pools are amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vadym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with Arenal views. Room was large and well equipped, with daily cleaning. Facilities are amazing and well worth the price. I would come back to this resort.
Stayed 4 nights in Dec 2024