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"Hi Hilton Odawara team, Thank you for your warm hospitality and perfect service. My family and I really enjoyed staying at your hotel. The facilities in the hotel were excellent, and the breakfast was delicious. Above all, the beautiful view from my room was magnificent. We will never forget such incredible scenery. I will visit the hotel next time. Thank you! 하코네 지역의 호텔과 비교하면 힐튼 오다와라의 접근성은 다소 불편합니다. 하지만 호텔 방에 들어서는 순간 이곳에 오길 잘 했다는 생각이 드실겁니다. 일본의 여러 온천호텔에 가보았지만 이곳이 제가 갔던 호텔 중 베스트 3 안에 듭니다....

"Everything was wonderful. Family friendly. Close to Gora station"

"across bus stop"

"beautiful buildings, great onsen, great Japanese restaurant. Not all staff is comfortable with English. "

"Our stay was great, it was a beautiful and quiet place. The Onsen itself was perfect. I think the only downside was the food was just ok. We were expecting more food options in the area, but when we realized there wasn’t anything close by, we ate at the hotel, and the food wasn’t bad but it wasn’t great either. The breakfast was decent and they give you a lot of food. The dinner though, I’m pretty sure the pizza I had was microwaved. The staff were great and were very nice. We will probably...

"We loved it here! Beautiful property, attentive and lovely staff, delicious food. A great way to end our holiday in Japan. "

"Helpful staff, clean room and very new conditions. However, it is right beside the train tracks so expect to hear that at night. "

"Perfect 10!!! Everything about this place and its location and surrounding area is a perfect 10! In house Onsen is amazing and the staff are very very very helpful and accomodating. Our japanese style room was very pretty and comfortable."

"Incredible relaxation! A fair price for a glam and romantic traditional Japanese resort experience. The food was also great and we loved the outdoor private onsen."

"The hotel offers a shuttle service that picks you up from the train station, which is convenient. However, it doesn’t provide any guidance for visiting Mount Fuji, so we had to navigate on our own using the Hakone Travel Pass. It would have been much easier if there had been a tour guide or tourist bus that took us directly, even if we had to pay for it. Another area for improvement is the internet, which was a bit unreliable and sometimes cut out at night. The room was comfortable but could...

"A traditional hotel with an abundance of old-world charm. We were so impressed by how well-maintained and clean this hotel was, as well as the warm friendly greetings we regularly received from staff who were positioned throughout the front lobby. Service and hospitality were top class. Buffet breakfast and dinner were great – a wide variety of choices were available. Family members with dietary requirements were generally able to find something that suited them and food was well-labelled....

"Staff is very polite and efficient, the French restaurant is a good experience for fine dining!"

"My husband, daughter and I spent our last night in Japan at this property. At the time of booking, rooms with a private onsen were sold out. We missed out on the experience but we stayed at the Annex (a little outdated but Ok). Check in and check out were a breeze. Very polite clerks. I liked their gift shop, complimentary coffee and treats in the lobby. Overall, I would recommend it. "

"An excellent and relaxing stay to conclude our tour of southern Japan. The food was amazing and the staff were very pleasant and focused on us having the best stay. Thank you very much."