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"The staff are excellent the food is great they're very helpful we had no issues with the facility"

"Was a great overall, besides when I was locked out my room for 2 hrs. The Staff was great and friendly "

"Had an amazing time. Though towards the end of our trip, staff member removed our towels from the chairs on the beach even though person next to us told member we just went walking on the beach and pointed towards direction we headed. "

"Property was clean and beautiful. Staff was very nice. Ebikes did not work for the entire week we were there. Lighting in the bathroom is not very good. Food at the buffet was good to excellent most of the time. It was a challenge to make a reservation in one of the al-la-carte restaurants so we didn't visit any of them. I had read that English is widely spoken. This was not true. Best to know spanish if you want to converse with the staff. Area surrounding the resort is poor and dirty but there is no need to leave the resort. We didn't do any excursions but others who did liked them."