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"Stayed here for 4 nights and it was the perfect spot for skiing. Just opposite the beginner slope chair lift and only a short walk from the ski school. The staff were excellent and very welcoming, especially the man at reception. We really appreciated the buffet dinner after long days of skiing. Would definitely recommend booking a stay here. Rooms are very cosy and beds are comfy."

"Shane (owner) was very accommodating and helpful, overall good guy. Everyone that works there was equally helpful and in a good mood. Awesome breakfast every morning. The lodge is a short 5 to 10 minute walk to town, and to the lifts. Would definitely stay at Alpine Lodge again. "

"Wonderful nature immersion. "

"Friendly staff"

"The hotel staff and people were spectacular! Breakfast was traditional Japanese style food, which may or may not suit westerners. Hotel is a bit dated and it shows. Our room was clean upon arrival; however, we encountered bugs and mosquitoes inside our 3rd floor room. This didn’t particularly bother us, but it may have an impact on other guests. There’s also not a lot to do, activity wise around this hotel. I would highly recommend renting a car (prior to arriving at Keisui) or else you may...

"We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back! "

"Worst hotel experience I’ve ever dealt with. Unable to get to the hotel because the only road to the hotel was closed. Hotel customer service was out-sourced and I had to talk to someone out of Japan that did not know anything about the hotel or roads in the area. After about 2 hours of back-and-forth via emails, they finally provided a number to the actual hotel, but the language barrier was a challenge. They agreed to cancel the reservation and agreed to provide a full refund, however,...

"Nice position but still a decent walk ( in ski boots ) to the slopes. I would call the accommodation above basic but definitely not luxury. Very clean and manager very helpful. Breakfast was spartan compared to other ski accommodations I've been at but after getting used to this we realised it was adequate."

"ใกล้สถานีรถไฟ/จุดจอดรถบัสที่มาจาก Nagano/รถบัสไป Happo Pond ที่พักเหมือนในรูป Seikoเจ้าของที่พัก สื่อสารภาษาอังกฤษได้ดีมากให้คำแนะนำและช่วยเหลือดีมากๆ พาเดินไปสอบถามเจ้าหน้าที่ที่สถานีรถไฟเกี่ยวกับการซื้อตั๋วให้ด้วย มีเครื่องซักผ้า น้ำร้อน อาหารเช้ากาแฟ ขนมปัง ผลไม้"

"I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains. "

"Highly recommended for its atmosphere and onsen"

"少し熱めの温泉で、身体の冷えや疲れがとれリフレッシュ出来ました。"

"Lovely attentive staff, delightful traditional Japanese rooms. Great views and Onsen, close to the bus for Alpine route, though not much else nearby in terms of shops or eating. We would happily return. Only improvement point suggested is that we could not contact the hotel in advance by email, web form or expedia to find out if dinner was available - we got no reply. The answer is that they can do dinner if you order it that morning. For us this was an unusual wide ranging Japanese meal for I...