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"The night/check-In staff was very confrontational/ stand-offish. The morning staff were friendly I guess. The windows should be able to open with a hotel that allows you to cook. Things get smoky and go have to sit in smoke while eating or relaxing is uncomfortable "

"Great customer service and wonderful staff specifically Keisha at the front desk, she was truly amazing, She went above and beyond her normal duties to ensure that we are getting the maximum comfort level of care. I can’t say enough about her! Thank you 😊"

"We left our kindle at the hotel and the staff mailed it back to us- a very professional and clean hotel!"

"Great value. Good breakfast. Nice rooms. "

"Our stay here was a great experience. The hotel is very modern and the room was comfortable."

"Really clean, super staff friendly and out of their way helpful!"

"I've been staying here off and on with my dog/s for the last 8 months or so and every time its been enjoyable. There's been slight issues with the tv at one point, but things happen at times. I would recommend this place and the staff as they're friendly and also very helpful. 5 stars! "

"Room was very clean, bed was comfortable. Staff was very attentive and the breakfast had so many choices! Would definitely stay here again."

"I like Tru by Hilton. They’re made for business and leisure people who want a safe, quiet, and clean place to stay. I’m never disappointed when I stay at a Tru by Hilton. Staff in Novi’s Tru were very nice. "

"Room was very clean, housekeeping was fast and reliable, breakfast was great. The eggs are my favorite. Lol. Janie was super friendly and easy to work with. I stayed here with my family and actually ended up extending my stay. SN: There are outlets nearby for shopping."

"The only thing negative for us was we reserved 3 rooms all with same last name. I sent hotel note to place us together. Their idea was 3 different floor one above the other. On positive side we were able to run up and down the stairs as we were right next to stairs. Place was clean comfortable and close to what we were there for. "

"Very comfortable accommodations. Nice breakfast options. Very friendly staff."

"The room was clean and cozy! The beds were comfortable as well! We were in town for a funeral and after long evenings it was a refreshing place to come back to! "

"This property is excellent. Well maintained and friendly. Has alot of amenities in the unit. Great place to stay will stay again. "